Bosch Appliances VEZ-400 user manual Troubleshooting, Problem Solution

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58 en Troubleshooting	VEZ-400 Mini PTZ Dome

8Troubleshooting

If problems occur, check the installation of the camera with the instructions in this manual. Refer to this guide for further information.

Problem	Solution
No video on screen.	- Verify that the power is connected
	to all components in the system.
	- Verify that the power switch is ON.
	- Verify the status of cables or the
	connection of cables.

Poor video quality.	- Check the power supply voltage
	(normal 24 VAC) directly at the
	camera.
	- Check the camera settings.
	- Check the video quality directly at
	the camera with a service monitor.
	- Check the quality and length of
	video cables, and possible EMC
	interference.
	- Check the quality of connectors
	and potential moisture/corrosion.
	- If the lens or the dome window is
	dirty, clean it with a clean cloth.

F.01U.252.635 2.0 2011.09

User Manual

Bosch Security Systems, Inc.

Image 58

Contents VEZ-400 Mini PTZ Dome Page Table of Contents WDR/DNR Safety Safety precautionsImportant safety instructions Important notices Coax grounding Rack mount FCC & Ices compliance FCC & Ices InformationInformations FCC et Ices Modèles utilisés aux États-Unis et au Canada uniquementEn Safety VEZ-400 Mini PTZ Dome Bosch notices DisclaimerTrademarks CopyrightMore information Features DescriptionUnpacking Parts ListQty Description Additional Tools Required AccessoriesModel Number Description Drawing Installation Overview Installing a Surface Mount Number DescriptionEn Installing a Surface Mount VEZ-400 Mini PTZ Dome VEZ-400 Mini PTZ Dome Installing a Surface Mount en Connection Typical wiring configuration RS-485 ConnectionsNumber Signal Color TRXVideo Connection Alarm ConnectionsAWG Camera Settings Power Connections16AWG SW301 Rotary switch SW303 Dip switches SW302 Rotary switch No1 No2 Protocol Setting the address ID of the cameraSetting the protocol of the camera No3 No4 Baud Rate bpsVEZ-400 Mini PTZ Dome On-Screen Display OSD MenuBasic Navigation and Common Actions CAM Test ...PASSCommand Action KEYMain Menu System SetupMain Menu Main Menu Choices DescriptionMenu Description Editing TitlesTitle Clearing Saved Functions System Setup MenuSystem Setup System InformationInitialize RebootReboot System InformationALL CAM Preset Tour Pattern Scan ETC Save Back PasswordInitialize Password Display SetupOSD Setup Display SetupOSD Setup Privacy ZonePrivacy Zone Setup Select Privacy ZONE. The screen Privacy Zone Setup appearsPRIVACY.## Edit Display Width Height Clear Save Back Change Motion/Face Detection Image SetupImage Setup Mirror Save BackMOTION/FACE Detection MD/FD Sensitivity Alarm Atime Save BackLanguage OSDSelect FOCUS/ZOOM. The screen FOCUS/ZOOM Setup appears Camera SetupCamera Setup Focus/ZoomFOCUS/ZOOM Setup WB SetupFocus Zoom SPD Save Back WB Setup AE SetupMode Gain B Gain Save Back Mode Shut AGC Gain AGC MAX DSS Bright Save Back 4 D/N SetupAE Setup AE Mode Full Auto ManualAdvanced SetupDAY/NIGHT Detect Dtime Save Back 6 WDR/DNR Select ADVANCED. The screen Advanced Setup appearsAdvanced Setup Sharpness Backlight SaveDome Motion Setup Dome Motion SetupWDR Setup WDR Level DNR Setup DNR Level Save Back General Setup Motion Setup Home Action Calibration ExitSelect General SETUP. The screen General Setup appears General SetupMotion Setup General SetupHome Action Select Motion SETUP. The screen Motion Setup appearsMotion Setup Prop PAN/TILT Auto Flip Over Tilt Save BackHome Action Setup Select Home ACTION. The screen Home Action Setup appearsAction Number Time Mode Save Back Auto CAL Error MSG Disp Calibration Save Back Select CALIBRATION. The screen Calibration Setup appearsCalibration Setup CalibrationPreset Setup Preset SetupEdit Title Time Clear Save Back Pattern Setup Pattern SetupTour Setup Tour SetupTOUR1 Preset only Save Back Change ID Change ACT Clear ID Scan Setup Scan SetupEdit Speed Dtime Direction Mode Clear Save Back Alarm Setup Alarm SetupOUT Priority Action Number Atime Save Back SET/CLEAR Troubleshooting Problem SolutionVEZ-400 Mini PTZ Dome Troubleshooting en WDR Technical SpecificationsCamera Module DNRMechanical NC/NOEnvironment Dimensions Dimensions CameraPreset Key Example Number Bosch ProtocolEn Bosch Protocol VEZ-400 Mini PTZ Dome Preset Key Operation Example Number Pelco ProtocolEn Pelco Protocol VEZ-400 Mini PTZ Dome Page Bosch Security Systems, Inc