Troubleshooting | Muratec F-114 Series specification

9 TROUBLESHOOTING

This chapter gives helpful information for what to do if you encounter an error.

This chapter includes:

•Clearing Document Jams

•Clearing Paper Jams

•Clearing LCD Error Messages

•Solving Problems

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Muratec F-114 Series manual Troubleshooting

Contents

Muratec F-114 Series User Guide English About the User’s Guides Your machine comes with the two user’s guides Contents Printing Using Your Printer in Linux Troubleshooting Viii Safety and Regulatory Information Laser Safety Statement Power Saver Fax Branding Xiii Xvi Getting Started Quick Install Guide UnpackingStarter Toner Cartridge Telephone Line Cord According to your country’s specifications Selecting a Location Clearance Space Understanding the Component Location Front ViewRear View These are the main components of your machine Control Panel Functions Allows you to select the fax receiving mode V E Document Output Support Attaching AccessoriesFold out the extender, if necessary Handset and Handset Cradle Installing the Toner Cartridge Getting Started Loading Paper Insert and slide the paper tray back into the machine Changing the Paper Size in the Paper Tray Making Connections TAM lead For UK users only Getting Started Turning the Machine On Remote Control Panel About The SoftwareWindows MFP Driver Linux Driver Printer Driver Features Chinese is not supported with the OCR function Installing Software WindowsSystem Requirements Windows XP Pentium II 933 Ghz or Vista Higher MB or more Installing Software Getting Started Installing SmarThru Click Install SmarThruInsert the supplied CD-ROM into your CD-ROM drive Click Next OCR Software AnyPage Lite software to enable OCR Getting Started Repairing Software Page Uninstalling SmarThru After selecting the uninstall option, click Next Setting Up the Machine System Changing the Display Language Setting the Machine ID Entering Characters Using the Number Keypad Keypad Letters and Numbers Changing Numbers or NamesInserting a Pause Assigned numbers, letters or characters Setting the Date and Time Changing the Clock Mode Setting the Paper Type and Size Setting Sounds Speaker, Ringer, Key Sound and Alarm Sound Using the Save Modes Speaker VolumeToner Save Mode To turn the toner save mode on or off, press Toner Save Toll Save Mode Power Save Mode Paper Handling Selecting Print Materials Type, Input Sources and CapacitiesPaper Type Input Source/Capacity Paper Tray Plain paper Guidelines for Paper and Special Materials Selecting an Output Location Printing to the Front Output Tray Face down Printing to the Rear Output Slot Face up Paper Handling Loading Paper in the Paper Tray Using the Manual Feeder Paper Handling Paper Handling Printing Printing a Document in Windows Landscape Select the Samsung MFP 560 Series printer Canceling a Print Job From the Document menu, select CancelClick the Windows Start menu Double-click the Samsung MFP 560 Series icon Using a Favorite Setting Using Help Setting Paper Properties Property Description CopiesSize Loaded in the tray Setting Graphic Properties Property Description SourceType Select Color Paper To print a document Toner SaveQuality Advanced Download as Bit Image When this When the Print All Text Black option isPrinting Multiple Pages on One Sheet of the Paper Property Description Advanced True Type Options Right, Then Down, Then Left, Then Printing a Reduced or Enlarged Document You can scale your print job on a Fitting Your Document to a Selected Paper Size Printing Posters Using an Existing Watermark Using WatermarksClick Ok and start printing Creating a Watermark Editing a Watermark Deleting a Watermark Using Overlays What is an Overlay?Creating a New Page Overlay Click the Extras tab and click Edit in the Overlay section Edit Overlays window, click Create Overlay Using a Page Overlay Deleting a Page Overlay Click Delete Overlay Setting Up the Host Computer Setting Up the Locally Shared PrinterWindows 2000/XP Setting Up the Client Computer PrintersFor Windows XP, from the Start menu, select Printers Faxes Printing Copying Loading Paper for Copying Preparing a Document To clear the settings, use the Stop/Clear button Adjust the document guides to the document sizeMaking a Copy Darkness Setting Copy OptionsPress Start Copy/Fax Number of Copies Original TypePress No. of Copies Reduced/Enlarged Copying Press Reduce/Enlarge Changing the Default Settings Collation Copying Setting the Time Out OptionPress Start Copy/Fax to begin copying Scanning Scanning Using SmarThru Scanning Basics SmarThru 3 window opens Scan Wizard lets you use the following services ScanCopy Scan to Email Scan to WEB Scan to OCR Scanning Process with TWAIN- enabled Software Faxing Setting Up the Fax System Changing the Fax Setup options Available Fax Setup Options Option Description When the document is within the margin and the Auto Discard does not occur. If the Auto Reduction feature isDiscarded. Settings range from 0 to 30 mm Preset to 9 at the factory. Settings range from 0 to Sending a Fax Loading a Document Adjusting the Document Resolution Mode Recommended for Sending a Fax Automatically Any time while sending the fax Sending a Fax Manually Redialing the Last NumberTo redial the last number you dialed Press Redial/Pause Confirming Transmission Automatic Redialing Receiving a Fax About Receiving Modes Receiving Automatically in Fax Mode Receiving Manually in Tel ModePress Receive Mode Loading Paper for Receiving Faxes Receiving Automatically in Ans/Fax Mode Receiving Manually Using an Extension Telephone Receiving Faxes Using the Drpd Mode Receiving Faxes in the Memory Enter the number you want to store using the number One-touch DialingStoring a Number for One-touch Dialing Clear Speed Dialing Sending a Fax using a One-touch NumberStoring a Number for Speed Dialing Sending a Fax using a Speed Number Setting a Group Dial Number Group Dialing Editing Group Dial Numbers Enter Press Enter when Search&Dial appears on the display Searching for a Number in the MemorySearching Sequentially through the Memory Press Phone Book Printing a Phonebook List Searching with a Particular First LetterPage Sending a Delayed Fax Faxing Sending a Priority Fax Polling a Remote Machine Adding Documents to a Scheduled Fax Canceling a Scheduled Fax Additional Features Using Secure Receiving Mode Faxing Printing Reports Power Failure Report Junk Fax Number ListMulti-communication Report Printing a Report Changing Setting Options Using Advanced Fax SettingsStop/Clear Advanced Fax Setting Options It is useful for accessing the Pabx exchange Stamp RCV Name Secure ReceiveUnauthorized people Prefix Dial No Using the Remote Control Panel Select Samsung MFP 560 Series and then Remote Control Panel When you click Group Dial, the following window opens Phonebook Tab Firmware Update Tab Using Your Printer Linux Getting Started Installing the MFP Driver Supported OSRecommended Hardware Requirements Software Installing the MFP Driver Click Install When the welcome screen appears, click Next Uninstalling the MFP Driver When the installation is completed, click FinishSeries Uninstall Click Next Click Finish Opening the MFP Configurator Using the MFP ConfiguratorDouble-click MFP Configurator on the desktop Printers Configuration Printers Tab Classes Tab Scanners ConfigurationClasses tab shows the list of the available printer classes Sharing Ports Between Printers and Scanners MFP Ports ConfigurationPort. Since the MFP device contains more than one device Configuring Printer Properties Printing from Applications Printing a DocumentChange the printer and print job properties Printing Files Scanning a Document Click Properties Drag the pointer to set the image area to be scanned Using Your Printer in Linux Using Preset Job Type Settings You can use the following tools to edit the image Using the Image EditorTools Function Size manually, or set the rate to scale Porportionally, vertically or horizontallyNumber of degrees from the drop-down list Allows you to flip the image vertically or Maintenance Clearing the Memory Adjusting Shading Cleaning Your MachineCleaning the Outside Discolor or crack the cabinet Cleaning the Inside Cleaning the Scan Unit Maintenance Maintaining the Toner Cartridge Toner Cartridge StorageSaving Toner Expected Cartridge Life Redistributing Toner Reinstall the cartridge and close the front coverOpen the front cover Replacing the Toner Cartridge Setting the Notify Toner Option Maintenance Consumables and Replacement Parts Items Yield Average Replacing the ADF Rubber Pad Maintenance Troubleshooting Input Misfeed Clearing Document JamsExit Misfeed Clearing Paper Jams Message Location of Jam Go to Paper Tray Paper Exit Area Fuser Area or Around the Toner Cartridge Manual Feeder Tips for Avoiding Paper Jams Clearing LCD Error Messages Display Meaning Suggested solutionsYour machine’s memory has Broadcasting operation Fuser unit It back in. If the problem Open Heat Error Dial the number manually usingRemote machine does Over Heat Representative Memory is full Operation Not Cancel operation, but there Mode, for example, Delay FaxAssigned Is no jobs waiting You can press Enter to Paper Feeding Problems Solving ProblemsCondition Suggested solutions Condition Possible cause Suggested solutions Printing ProblemsSelect the printer as Paper size settings do Machine Paper sourceSelects print Source selection is found under Select Download as Bit Image Advanced Options window Printing Quality Problems Condition Suggested solutions Light or fadedPrint Toner specs Vertical repetitive Toner smearDefects Curl or wave Suggested solutions Condition Background Scatter Misformed characters Skew On page A.6 Rotating the paper 180 in the traySee Black pages Copying Problems Curl Scanning Problems Faxing Problems User option setting. See Document does notFeed into the machine Right size, not too thick or thin Common Linux Problems Problem Possible Cause and Solution Make sure if it is connected properly if I/O error is ListIs not functioning properly Check if a document is loaded into the machine Installed both Linux Symbolic link to lpr printing command, which isPlease install the LPP first If you want to uninstall only one of them, please Troubleshooting General Specifications Printer SpecificationsFacsimile Specifications Paper Specifications General Specifications Scanner and Copier Specifications WeightPackage Weight Paper 2.7 Kg Plastic 0.7 Kg Net 9.7Kg including consumables Printer Specifications Envelope C6, Envelope B5Min x 127 mm 3 x 5 Max x 356 8.5 x 14 Facsimile Specifications Paper Specifications Size mm/in Weight CapacityOverview Supported Sizes of Paper Guidelines for Using Paper Card stocks Paper Specifications Paper Output Capacity Paper Storage Environment Envelopes Envelopes with Double Side Seams Envelopes with Adhesive Strips or FlapsEnvelope Margins Type of Address Minimum Maximum Transparencies LabelsEnvelope Storage Index Jam, clear One-touch dial dialing 6.16 storing Remote Control Panel 1.28 SmarThru