Muratec F-114 Series 9

9TROUBLESHOOTING

This chapter gives helpful information for what to do if you

encounter an error.

This chapter includes:

• Clearing Document Jams

• Clearing Paper Jams

• Clearing LCD Error Messages

• Solving Problems

Contents

Main About the Users Guides iv C Chapter 2: Chapter 1: C G ETTING S P C S F vi U vii Chapter 8: Appendix A: Chapter 9: M T S viii ix Safety and Regulatory Information Important Precautions and Safety Information x Laser Safety Statement WARNING Ozone Safety Mercury Safety xi Power Saver Recycling Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in the European Union and other European countries with separate collection systems) Radio Frequency Emissions Fax Branding Ringer Equivalence Number WARNING: xiii Page 1 Unpacking Page Selecting a Location Clearance Space G ETTING S Understanding the Component Location These are the main components of your machine: Rear View Front View Control Panel Functions Page Attaching Accessories Document Output Support Handset and Handset Cradle Installing the Toner Cartridge Page Loading Paper Page Changing the Paper Size in the Paper Tray Making Connections Page Page Turning the Machine On Installing Software About The Software Windows MFP Driver Linux Driver Remote Control Panel Printer Driver Features Installing Software in Windows System Requirements Installing Software Page Installing SmarThru Page Page Repairing Software Removing Software Uninstalling the MFP Driver Uninstalling SmarThru Setting Up the Machine System Changing the Display Language Setting the Machine ID Entering Characters Using the Number Keypad Keypad Letters and Numbers Changing Numbers or Names Inserting a Pause Setting the Date and Time Changing the Clock Mode Setting the Paper Type and Size Setting Sounds Speaker, Ringer, Key Sound and Alarm Sound Speaker Volume Using the Save Modes Toner Save Mode Toll Save Mode Power Save Mode 2 Selecting Print Materials Type, Input Sources and Capacities Guidelines for Paper and Special Materials Selecting an Output Location Printing to the Front Output Tray Printing to the Rear Output Slot Page Loading Paper in the Paper Tray Using the Manual Feeder Page Setting the Paper Type and Size for the Manual Feeder 3 Printing a Document in Windows Page Page Canceling a Print Job Using a Favorite Setting Using Help Setting Paper Properties P 3.8 Setting Graphic Properties tab to display the properties shown below. Graphics Property Description Page Printing Multiple Pages on One Sheet of the Paper Page Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper Size Printing Posters Using Watermarks Using an Existing Watermark Creating a Watermark Editing a Watermark Deleting a Watermark Using Overlays What is an Overlay? Creating a New Page Overlay Page Using a Page Overlay Deleting a Page Overlay Setting Up the Locally Shared Printer In Windows 2000/XP Setting Up the Host Computer Setting Up the Client Computer Page 4 Loading Paper for Copying Preparing a Document Making a Copy Setting Copy Options Darkness Original Type Number of Copies Reduced/Enlarged Copying Changing the Default Settings Setting the Time Out Option Collation Copying 5 Scanning Basics Scanning Using SmarThru Page Page Page Scanning Process with TWAIN- enabled Software 6 Setting Up the Fax System Changing the Fax Setup options Available Fax Setup Options Page Sending a Fax Loading a Document Adjusting the Document Resolution Sending a Fax Automatically Sending a Fax Manually Redialing the Last Number Confirming Transmission Automatic Redialing Receiving a Fax About Receiving Modes Loading Paper for Receiving Faxes Receiving Automatically in Fax Mode Receiving Manually in Tel Mode Receiving Automatically in Ans/Fax Mode Receiving Manually Using an Extension Telephone Receiving Faxes Using the DRPD Mode Receiving Faxes in the Memory Automatic Dialing One-touch Dialing Storing a Number for One-touch Dialing Sending a Fax using a One-touch Number Speed Dialing Storing a Number for Speed Dialing Sending a Fax using a Speed Number Group Dialing Setting a Group Dial Number Editing Group Dial Numbers Sending a Fax Using Group Dialing (Multi-address Transmission) Searching for a Number in the Memory Searching Sequentially through the Memory Searching with a Particular First Letter Printing a Phonebook List Other Ways to Fax Sending Broadcasting Faxes Sending a Delayed Fax Page Sending a Priority Fax Polling a Remote Machine Adding Documents to a Scheduled Fax Canceling a Scheduled Fax Additional Features Using Secure Receiving Mode Page Printing Reports Junk Fax Number List Multi-communication Report Power Failure Report Printing a Report Using Advanced Fax Settings Changing Setting Options Advanced Fax Setting Options Page Using the Remote Control Panel F 6.37 The Phonebook Tab , the following window opens. Group Dial When you click Phone Book Page USING YOUR PRINTER IN L Getting Started Installing the MFP Driver System Requirements Supported OS Recommended Hardware Requirements Software Installing the MFP Driver Uninstalling the MFP Driver Using the MFP Configurator Opening the MFP Configurator Printers Configuration Printers Tab Classes Tab Scanners Configuration MFP Ports Configuration Sharing Ports Between Printers and Scanners Configuring Printer Properties Printing a Document Printing from Applications Printing Files Scanning a Document . Page Using Preset Job Type Settings Using the Image Editor Page 8 Clearing the Memory Adjusting Shading Cleaning Your Machine Cleaning the Outside Cleaning the Inside Cleaning the Scan Unit Page Maintaining the Toner Cartridge Toner Cartridge Storage Saving Toner Expected Cartridge Life Redistributing Toner Replacing the Toner Cartridge Setting the Notify Toner Option Cleaning the Drum Ignoring the Toner Empty Message Consumables and Replacement Parts Replacing the ADF Rubber Pad Page 9 Clearing Document Jams Input Misfeed Exit Misfeed Clearing Paper Jams In the Paper Tray In the Paper Exit Area In the Fuser Area or Around the Toner Cartridge In the Manual Feeder Tips for Avoiding Paper Jams Clearing LCD Error Messages Page Page Solving Problems Paper Feeding Problems Printing Problems Page Page Page Page A A Copying Problems A Scanning Problems Faxing Problems Page T 9.23 Common Linux Problems Problem Possible Cause and Solution The machine doesn't print The machine does not appear on the scanners list T Problem Possible Cause and Solution . The machine doesn't scan Page Page Page General Specifications Scanner and Copier Specifications Printer Specifications Facsimile Specifications Paper Specifications Overview Supported Sizes of Paper A.7 Size (mm/in.) Weight Capacity Guidelines for Using Paper A.8 N Paper Specifications Paper Output Capacity Paper Storage Environment Envelopes Envelopes with Double Side Seams Envelopes with Adhesive Strips or Flaps Envelope Margins Envelope Storage Labels Transparencies I A B C D L M N O P R S T U V