Muratec F-114 Series manual Printing Problems, Condition Possible cause Suggested solutions

Printing Problems

Condition	Possible cause	Suggested solutions
The machine	The machine is not	Check the power cord connections. Check
does not print.	receiving power.	the power switch and the power source.
	The machine is not	Select the printer as
	selected as the default	your default printer in your Windows.
	printer.
	Check the machine for	After locating the problem, clear it.
	the following:	• Close the cover.
	• The front or rear	• Clear the paper jam. See page 9.3.
	cover is not closed.	• Load paper. See page 1.12.
	• Paper is jammed.	• Install the toner cartridge. See
	• No paper is loaded.	page 1.10.
	• The toner cartridge	If a printer system error occurs, contact
	is not installed.
		your service representative.
	The connection cable	Disconnect the printer cable and
	between the computer	reconnect it.
	and the machine is not
	connected properly.
	The connection cable	If possible, attach the cable to another
	between the computer	computer that is working properly and
	and the machine is	print a document. You can also try using a
	defective.	different printer cable.
	The port setting is	Check the Windows printer setting to
	incorrect.	make sure that the print job is sent to the
		correct port, for example, LPT1. If the
		computer has more than one port, make
		sure that the machine is attached to the
		correct one.
	The machine may be	Check the printer properties to ensure
	configured incorrectly.	that all of the print settings are correct.
	The printer driver may	Remove the printer driver and then
	be incorrectly	reinstall it; see page 1.21 and page 1.21
	installed.	respectively.
	The machine is	Check the display message on the control
	malfunctioning.	panel to see if the machine is indicating a
		system error.

9.12TROUBLESHOOTING