Muratec F-114 Series Printing Quality Problems, Condition Suggested solutions Light or faded

Printing Quality Problems

Dirt inside of the machine or improper paper loading may reduce the print quality. See the table below to clear the problem.

	Condition	Suggested solutions
Light or faded		If a vertical white streak or faded area appears on the page:
	print	• The toner supply is low. You may be able to temporarily
		extend the toner cartridge life. See “Redistributing Toner” on
	AaBbCc	page 8.8. If this does not improve the print quality, install a
	AaBbCc	new toner cartridge.
	AaBbCc	• The paper may not meet paper specifications; for example,
		the paper is too moist or too rough. See “Paper
	AaBbCc
		Specifications” on page A.6.
	AaBbCc	• If the entire page is light, the print resolution setting is too
		low or Toner Save mode is on. Adjust the print resolution and
		turn Toner Save mode off. See page 3.8 and page 1.38
		respectively.
		• A combination of faded or smeared defects may indicate that
		the toner cartridge needs cleaning. See “Cleaning the Drum”
		on page 8.11.
		• The surface of the scan unit may be dirty. Clean the scan unit.
		See page 8.5.

Toner specs	• The paper may not meet specifications; for example, the
AaBbCc	paper is too moist or too rough. See “Paper Specifications” on
	page A.6.
AaBbCc	• The transfer roller or paper path may be dirty. Clean the
AaBbCc	inside of your machine and the drum. See page 8.4 and
AaBbCc	page 8.11.
AaBbCc
Dropouts	If generally rounded faded areas, occur randomly on the
AaBbCc	page:
	• A single sheet of paper may be defective. Try reprinting the
AaBbCc	job.
	• The moisture content of the paper is uneven or the paper has
AaBbCc
	moist spots on its surface. Try a different brand of paper. See
AaBbCc
	“Paper Specifications” on page A.6.
AaBbCc	• The paper lot is bad. The manufacturing process can cause
	some areas to reject toner. Try a different kind or brand of
	paper.

•The toner cartridge may be defective. Vertical repetitive defects on the next page.

•If these steps do not correct the problems, contact a service representative.

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TROUBLESHOOTING 9.15