Condition

Possible cause

Suggested solutions

 

 

 

The machine

The paper source

For many software applications, the paper

selects print

selection in the printer

source selection is found under the

materials from

properties may be

Paper tab within the printer properties.

the wrong

incorrect.

Select the correct paper source. See

paper source.

 

page 3.8.

 

 

 

A print job is

The job may be very

Reduce the complexity of the page or try

extremely

complex.

adjusting the print quality settings.

slow.

 

The maximum print speed of your

 

 

 

 

machine is 17 PPM for Letter-sized paper

 

 

16 PPM for A4-sized paper.

 

 

 

Half the page

The page orientation

Change the page orientation in your

is blank.

setting may be

application. See page 3.3.

 

incorrect.

 

 

 

 

 

The paper size and the

Ensure that the paper size in the printer

 

paper size settings do

driver settings matches the paper in the

 

not match.

tray.

 

 

 

The machine

The printer cable is

Disconnect the printer cable and

prints, but the

loose or defective.

reconnect. Try a print job that you have

text is wrong,

 

already printed successfully. If possible,

garbled, or

 

attach the cable and the machine to

incomplete.

 

another computer and try a print job that

 

 

you know works. Finally, try a new printer

 

 

cable.

 

 

 

 

The wrong printer

Check the application’s printer selection

 

driver was selected.

menu to ensure that your machine is

 

 

selected.

 

 

 

 

The software

Try printing a job from another

 

application is

application.

 

malfunctioning.

 

 

 

 

 

The operating system

Exit Windows and reboot the computer.

 

is malfunctioning.

Turn the machine off and then back on

 

 

again.

 

 

 

9

TROUBLESHOOTING 9.13

Page 184
Image 184
Muratec F-114 Series Machine Paper source, Selects print, Source selection is found under, PPM for A4-sized paper, Cable