Problem

 

Possible Cause and Solution

 

 

 

The machine does not

• Check if the MFP port is not busy. Since functional

appear on the scanners

 

components of MFP (printer and scanner) share the same

list (continued)

 

 

I/O interface (MFP port), the situation of simultaneous

 

 

access of different "consumer" application to the same

 

 

MFP port is possible. To avoid possible conflicts, only one

 

 

of them at a time is allowed to gain control over the

 

 

device. The other "consumer" will encounter "device

 

 

busy" response. This can usually happen while starting

 

 

scan procedure, and appropriate message box displays.

 

 

To identify the source of the problem, you should open

 

 

MFP ports configuration and select the port assigned to

 

 

your scanner. MFP port's symbol /dev/mfp0 corresponds

 

 

to LP:0 designation displayed in the scanners' options, /

 

 

dev/mfp1 relates to LP:1 and so on. USB ports start at /

 

 

dev/mfp4, so scanner on USB:0 relates to /dev/mfp4

 

 

respectively and so forth sequentially. In the Selected

 

 

port pane you can see if the port is occupied by some

 

 

other application. If this is the case, you should wait for

 

 

completion of the current job or should press Release

 

 

port button, if you are sure that the present port's owner

 

 

is not functioning properly.

 

 

 

The machine doesn't scan

Check if a document is loaded into the machine.

 

 

Check if your machine is connected to the computer.

 

 

Make sure if it is connected properly if I/O error is

 

 

reported while scanning.

 

Check if MFP port is not busy. Since functional

 

 

components of MFP (printer and scanner) share the same

 

 

I/O interface (MFP port), the situation of simultaneous

 

 

access of different "consumer" application to the same

 

 

MFP port is possible. To avoid possible conflicts, only one

 

 

of them at a time is allowed to gain control over the

 

 

device. The other "consumer" will encounter "device

 

 

busy" response. This can usually happen while starting

 

 

scan procedure, and appropriate message box will be

 

 

displayed.

 

 

To identify the source of the problem, you should open

 

 

MFP ports configuration and select the port assigned to

 

 

your scanner. MFP port's symbol /dev/mfp0 corresponds

 

 

to LP:0 designation displayed in the scanners' options, /

 

 

dev/mfp1 relates to LP:1 and so on. USB ports start at /

 

 

dev/mfp4, so scanner on USB:0 relates to /dev/mfp4

 

 

respectively and so forth sequentially. In the Selected

 

 

port pane you can see if the port is occupied by some

 

 

other application. If this is the case, you should wait for

 

 

completion of the current job or should press Release

 

 

port button, if you are sure that the present port's owner

 

 

is not functioning properly.

 

 

 

9.24TROUBLESHOOTING

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Image 195
Muratec F-114 Series manual List, Is not functioning properly, Check if a document is loaded into the machine, Displayed