SpectraLink 8002 manual Testing a Handset

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6

Testing a Handset

Verify proper registration and operation of each handset by performing the following tests on each handset in an active wireless area.

1.Power on the handset by pressing the END key. A series of messages will be displayed as the handset acquires the system. The handset should display the user extension.

2.Place a call and listen to the audio quality. End the call by pressing the END key.

3.Place a call to the handset and verify ring, answer, clear transmit, and clear receive audio.

4.Use the softkeys to verify all softkey programmed features on the handset.

5.Press the END key. Any line indicators should turn off and the extension number display will return.

If any of these steps fails to operate as described, refer to Chapter 10

Troubleshooting for corrective action.

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Fax: +44 (0)1245 808299

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Contents Administration Guide Contact Information Trademark InformationPatent Information Copyright NoticeKnowledge base to assist troubleshooting is available at Essential Installation PointersData APs may not support VoWiFi Page Related Documents About this GuidePolycom Model Numbers Icons and Conventions Customer Support HotlineContents Software License and Protocol Management Programming the SIP Handset FeaturesUsing the SIP Handset Testing a Handset Diagnostic ToolsIndex Page WMM-Compatible Access Points SpectraLink Wireless Telephone OverviewSecurity Options Security Preferred Channels Quick Start GuideSIP Servers System DiagramSystem Components SpectraLink 8002 Wireless TelephoneAccess points Ethernet switchSIP Tftp server SIP serverSIP phone Tftp serverDHCP, Tftp Handset SpecificationsWMM WPA2-PSKXxxxx Startup SequenceIcon Icons shown in bold turns off when EXTSpectraLink 8002 Wireless Telephone Overview Page SpectraLink 8002 Wireless Telephone Configuration Alphanumeric string entry Admin Administration MenuOpening the Admin menu Entering and editing Admin menu optionsTo Enter Press WEP Admin menuAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level ESS IDAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level OAI On/Off Phone ConfigLicense Option SIP RegistrationIP Address Network ConfigAdmin Password Option Meaning SpectraLink 8002 Wireless Telephone Configuration Essid Security Regulatory Domain Transmit PowerRestore Defaults DiagnosticsStandby mode, options menu User-defined Preferences Standby MenuPBX Standby menuStandby Menu Items 2nd Level 3rd Level 4th Level Server IP Addr Firmware Version Telephone Ring Lock KeysRing Options Phone Options Firmware Version System InfoPhone IP Addr Server IP AddrPage Requirements Software License and Protocol ManagementConfiguration Process Software License and Protocol Management Page Guidelines Programming the SIP Handset FeaturesSIP Tftp Server Configuration Files Handset-specific files e.g. sip3001.cfg Generic file sipallusers.cfgParameter Value Description Proxy server commandsMailsubscr ECSZero Codecs MailnotifyAuth Favorite SIPallusers.cfg Sample Configuration Files# PROXY1MAILACCESS = PROXY1KEEPALIVESECS=14 #PROXY1ADDR #PROXY2ADDR Sample handset-specific fileLINE1 LINE2CALLID Overview Using the SIP HandsetLine indicators Handset DisplayHandset icons Signal strengthBattery charge Indicator FunctionDownload Standby mode on-hookActive mode off-hook Handset modesSoftkey Name Displayed… Press to… Messaging modeSoftkeys Softkey Name Displayed… Press to… Favorites menu MenusLine menu Menu display FCN menuIf you want to… Then… Feature activationHandset Operation Alphanumeric dialingLine 1 your dial number To dialed number Hold Rej Mute Line 1 your dial number Fr caller ID Answ Rej =Fr caller ID Rsme Mute End If you want to… Then… OAI Page Testing a Handset Page Site Survey Diagnostic ToolsM T E e e e M G g g g g P p Solving coverage issues Diagnostics ModeM m m c h s s a i d M m c h s s m n e m E m ScreenC o u N n n A s U n t Syslog Mode AP MAC Message type ErrorsEvents Full MACCall Start Call type telephony, OAI, PTT Messages are formatted like the following example Conducting a site survey Certifying the InstallationPN 1725-36034-001B.doc Message Description Software MaintenanceUpgrading handsets Normal download messagesTftp Download failure or recovery messagesCapacity TroubleshootingAccess point problems Range/out-of-rangeTransmission obstructions Configuration problemsAssert Handset Status MessagesMessage Description Action Message Description Action Dhcp OFF Do not PowerEssid LANCRC Message Description Action Page Countries Max. Power Limit peak powerAppendix a Regulatory Domains Domain Band Channels Identifier 4000 2.4745 MHzPN 1725-36034-001B.doc Coverage Coverage test Index