SpectraLink 8002 manual Software Maintenance, Upgrading handsets, Normal download messages

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Software Maintenance

SpectraLink 8002 Wireless Telephones use proprietary software programs written and maintained by Polycom Corporation. The software versions that are running on the handsets can be displayed during power on by holding down the END key.

Polycom Customer Service or an authorized dealer will provide information about software updates and how to obtain the software (for example, downloading from a website).

Upgrading handsets

 

After software updates are obtained from Polycom, they must be

 

transferred to the appropriate location in the LAN to update the code

 

used by the handsets.

 

SpectraLink 8002 Wireless Telephones allow over-the-air transfer of

 

software updates from the designated TFTP server to the handsets.

 

The downloader function in the handset checks its software version

 

every time the handset is turned on. If there is any discrepancy the

 

handset immediately begins to download the update.

Normal download messages

 

When the handset is powered on, it displays a series of messages

 

indicating that it is searching for new software, checking the versions,

 

and downloading. The normal message progression is:

 

 

Message

Description

Checking Code

Handset is contacting the TFTP server to determine if it has a newer version of

 

software that should be downloaded.

Erasing Memory

Handset has determined that a download should occur and is erasing the current

 

software from memory. This message also displays a progress bar. When the

 

progress bar fills the display line the erase operation is complete.

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VoIPon www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0)1245 808195

Fax: +44 (0)1245 808299

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Contents Administration Guide Patent Information Trademark InformationCopyright Notice Contact InformationData APs may not support VoWiFi Essential Installation PointersKnowledge base to assist troubleshooting is available at Page Polycom Model Numbers About this GuideRelated Documents Icons and Conventions Customer Support HotlineContents Using the SIP Handset Programming the SIP Handset FeaturesTesting a Handset Diagnostic Tools Software License and Protocol ManagementIndex Page WMM-Compatible Access Points SpectraLink Wireless Telephone OverviewSecurity Options Security Preferred Channels Quick Start GuideSIP Servers System DiagramAccess points SpectraLink 8002 Wireless TelephoneEthernet switch System ComponentsSIP phone SIP serverTftp server SIP Tftp serverWMM Handset SpecificationsWPA2-PSK DHCP, TftpIcon Icons shown in bold turns off when Startup SequenceEXT XxxxxSpectraLink 8002 Wireless Telephone Overview Page SpectraLink 8002 Wireless Telephone Configuration Opening the Admin menu Admin Administration MenuEntering and editing Admin menu options Alphanumeric string entryTo Enter Press Admin Menu Items 2nd Level 3rd Level 4th Level 5th Level Admin menuESS ID WEPAdmin Menu Items 2nd Level 3rd Level 4th Level 5th Level License Option Phone ConfigSIP Registration OAI On/OffAdmin Password Network ConfigIP Address Option Meaning SpectraLink 8002 Wireless Telephone Configuration Essid Security Regulatory Domain Transmit PowerRestore Defaults DiagnosticsStandby mode, options menu User-defined Preferences Standby MenuStandby Menu Items 2nd Level 3rd Level 4th Level Standby menuPBX Server IP Addr Firmware Version Ring Options Lock KeysTelephone Ring Phone Options Phone IP Addr System InfoServer IP Addr Firmware VersionPage Requirements Software License and Protocol ManagementConfiguration Process Software License and Protocol Management Page SIP Tftp Server Configuration Files Programming the SIP Handset FeaturesGuidelines Handset-specific files e.g. sip3001.cfg Generic file sipallusers.cfgParameter Value Description Proxy server commandsZero ECSMailsubscr Auth MailnotifyCodecs Favorite SIPallusers.cfg Sample Configuration Files# PROXY1MAILACCESS = PROXY1KEEPALIVESECS=14 #PROXY1ADDR #PROXY2ADDR Sample handset-specific fileLINE1 LINE2CALLID Line indicators Using the SIP HandsetHandset Display OverviewBattery charge Signal strengthIndicator Function Handset iconsActive mode off-hook Standby mode on-hookHandset modes DownloadSoftkeys Messaging modeSoftkey Name Displayed… Press to… Softkey Name Displayed… Press to… Line menu MenusFavorites menu Menu display FCN menuHandset Operation Feature activationAlphanumeric dialing If you want to… Then…Line 1 your dial number To dialed number Hold Rej Mute Line 1 your dial number Fr caller ID Answ Rej =Fr caller ID Rsme Mute End If you want to… Then… OAI Page Testing a Handset Page Site Survey Diagnostic ToolsM T E e e e M G g g g g P p Solving coverage issues Diagnostics ModeM m m c h s s a i d M m c h s s m n e m E m ScreenC o u N n n A s U n t Syslog Mode Events Full Message type ErrorsMAC AP MACCall Start Call type telephony, OAI, PTT Messages are formatted like the following example Conducting a site survey Certifying the InstallationPN 1725-36034-001B.doc Upgrading handsets Software MaintenanceNormal download messages Message DescriptionTftp Download failure or recovery messagesAccess point problems TroubleshootingRange/out-of-range CapacityTransmission obstructions Configuration problemsMessage Description Action Handset Status MessagesAssert Message Description Action Dhcp OFF Do not PowerEssid LANCRC Message Description Action Page Appendix a Regulatory Domains Max. Power Limit peak powerDomain Band Channels Identifier 4000 2.4745 MHz CountriesPN 1725-36034-001B.doc Coverage Coverage test Index