NordicTrack NCTL09990 manual Trouble-Shooting, Solution

TROUBLE-SHOOTING

Most treadmill problems can be solved by following the steps below. Find the symptom that applies, and

follow the steps listed. If further assistance is needed, call our Customer Service Department toll-free at 1-888- 936-4266, Monday through Friday, 8 a.m. until 6:30 p.m. Eastern Standard Time (excluding holidays).

PROBLEM: The power does not turn on

SOLUTION: a. Make sure that the power cord is plugged into a surge protector, and that the surge protector is plugged into a properly grounded outlet. (See HOW TO PLUG IN THE POWER CORD on page

8.) Use only a CUL-listed surge protector, rated at 15 amps, with a 14-gauge cord of five feet or less in length.

b. After the power cord has been plugged in, make sure that the key is fully inserted into the console.

	c. Check the circuit breaker located on the treadmill	c
	near the power cord. If the switch protrudes as
	shown, the circuit breaker has tripped. To reset the	Tripped	Reset
	circuit breaker, wait for five minutes and then press
	the switch back in.
	d. Check the on/off switch located on the treadmill	d	On
	near the power cord. The switch must be in the on
	position.		Position
PROBLEM: The power turns off during use
SOLUTION:	a. Check the circuit breaker located on the treadmill frame near the power cord (see c. above). If the
	circuit breaker has tripped, wait for five minutes and then press the switch back in.

b. Make sure that the power cord is plugged in.

c. Remove the key from the console. Reinsert the key fully into the console.

d. Make sure that the on/off switch is in the on position.

e. If the treadmill still will not run, please call our Customer Service Department.

PROBLEM: The displays of the console do not function properly

SOLUTION:	a. Remove the key from the console and		unplug the
	power cord.	Carefully tip the treadmill down as shown

in drawing a. Remove the Screws (39, 83) from the hood. Raise the Uprights (69) and carefully remove the hood.

b. Locate the Reed Switch (10) and the Magnet (7) on the left side of the Pulley (8). Turn the Pulley until the

Magnet is aligned with the Reed Switch.	Make sure
that the gap between the Magnet and the Reed
Switch is about 1/8” (3mm).	If necessary, loosen the

Screw (111) and move the Reed Switch slightly. Retighten the Screw. Re-attach the hood, and run the treadmill for a few minutes to check for a correct speed reading.

a
	39
69	83
b
3 mm
111	8
10	7
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