Jabra GO 6470 user manual Connecting to a Phone with an Electronic Hookswitch

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Connecting to a Phone with an Electronic Hookswitch

If your desk phone includes an electronic hookswitch, then you can take advantage of this feature by purchasing and installing the appropriate type of electronic hookswitch adapter for your phone. Adapter requirements can be very different between desk phone models. Please see our web site and/or refer to your telephone’s user manual for details about electronic hookswitch compatibility. You can configure the connection using either the touchscreen wizard or the Jabra PC Suite.

Figure 27: Connecting using an electronic-hookswitch adapter (Jabra LINK series)

To connect the Jabra GO base to an electronic hookswitch port:

1.Make sure that you have purchased the correct electronic-hookswitch adapter for your desk phone model from Jabra.

2.Connect the electronic-hookswitch adapter as described in the cabling guide included with the adapter.

3.Configure the Jabra GO base to communicate correctly with your model of desk phone. The required standard is clearly printed on a label attached to the hookswitch cable. The desk phone setup wizard prompts you to select this during initial setup.

4.Check the documentation for your desk phone to see which (if any) steps are required to configure your desk phone to use the electronic switch. Check also for updates to your phone’s firmware.

Connecting to a Load-detect equipped Phone

Any load-detect equipped desk phone requires an electronic hookswitch adapter that uses RHL protocol. This means that you must select Electronic hookswitch adapter, then RHL for remote call control in the desk phone setup wizard. This is in contrast to the other EHS adapters, which use MSH, DHSG or Cisco protocols. Examples of such phones are from Toshiba and ShoreTel.

Connecting to a Phone using RHL Mode

In the case of a phone that uses RHL mode directly — for example, an NRX or Forte phone — no EHS adapter is used.

With these phones, you must select Electronic hookswitch adapter, then RHL protocol for remote call control in the desk phone setup wizard. Use the designated cable supplied with the phone to connect the phone’s EHS port to the base’s AUX port — no adapter is needed.

Jabra GO 6470 User manual

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Contents Jabra GO Contents Daily Use Calling, Answering and Hanging Up 10.1 Jabra GO Touchscreen Base10.2 10.311.2 11.111.4 11.5Jabra GO Base features Jabra GO Headset featuresJabra GO Travel Charger features IntroductionRead the Safety guide Protecting your Hearing with SafeTone Important Safety InformationIntellitone Noise-Exposure Protection Protection level Criteria for selectingOther Specifications Care and MaintenanceProduct Overview Package ContentsJabra GO 6400 series accessories Optional AccessoriesMultifunction button answer/end call, among other functions Jabra GO Headset DiagramJabra GO base, seen from the front and back, respectively Jabra GO Base DiagramSetup Overview and Background System Setup and ConnectionsApply Power to the Jabra GO Base Quick-Start Setup WizardAssembling the Jabra GO Base and Headset Wearing the Jabra GO headset in various styles Assemble the HeadsetPlace the Headset in its Cradle Identifying Your Desk Phone Features Connecting the Jabra GO Base to Your Desk PhoneStandard desk phone Desk phone with headset portConnecting to a desk phone without a headset port Connecting to a Desk Phone without a Headset PortConnecting to a Proprietary Headset Port Connecting to a Standard Headset PortSetting the Clear Dial-tone Switch to find a Clear Dial-tone Configuring the Jabra GO Base for Your Desk PhoneIf the Jabra GO base cannot contact the Jabra test server Setting the Microphone LevelSet microphone level Using a Handset Lifter or Electronic HookswitchGN1000 Connecting to the GN1000 Remote Handset LifterGN1000 Connecting to a Load-detect equipped Phone Connecting to a Phone with an Electronic HookswitchConnecting to a Phone using RHL Mode Configuring the base for your softphone Connecting the Jabra GO Base to Your ComputerPairing Your Headset with a Mobile Phone Installing and Running the Jabra PC Suite Check for Updates result window in Jabra Control Center Applying Firmware UpdatesCentral Administration and Mass Deployment Headset Visual and Audio Indicators Headset Controls and IndicatorsDaily Use Calling, Answering and Hanging Up Target Phone ConceptStandard Mobile Phone Dialing How to Make a CallCalling through a Softphone Voice-Activated Mobile Phone DialingCalling through a Desk Phone How to answer a callDo one of the following to answer the call Hanging upFor all other types of phones Switching between Your Phone and Headset Controlling the Speaker Volume and MicrophoneDesk Phones Managing Call Collisions and Call Waiting Last Number RedialManaged from the headset Listening to MusicJabra GO Headset How to Wear the HeadsetAssembling or Changing the Wearing Style Attaching the Ear Hook for either EarPairing the Headset with a Mobile Phone Pairing with Bluetooth wireless technology DevicesReplacing the Earbud Attaching the Head- or NeckbandManaging Your Bluetooth Connections Pairing the Headset with a Jabra GO BaseAudio signal tones Headset Controls and SignalsHeadset visual indicator Gesture name How to make itFunction Tap Double Press Long Press State or event Tone description Headset Signal TonesHeadset Visual Indicators LED Choosing Voice or Tones for Target indicatorsHeadset state POwer save mode Battery Indicators and RechargeBattery indicators Recharging the HeadsetStaying within Range High capacity Jabra Go InstallationsMicrophone Noise Blackout Narrowband vs. Wideband AudioClearing the Bluetooth Pairing Table Managing Bluetooth Connections and the Pairing TableMaking and changing Connections Mobile phone connection is lost Using the Touchscreen Jabra GO Base Connections and SetupJabra GO Touchscreen Base Status barFor MSH Users Only Standard OperationCall Options Call options menuPC & Softphone Phone menuManaging Call Collision Msh phone active call screenOne or more calls on hold call waiting Managing Call WaitingManaging call waiting one or more calls are on hold Settings SettingS MenuHeadset Docking-Operation Advanced settings menuSetup Wizard touch here to run the whole setup wizard Jabra GO Base Audio IndicatorsTheft Protection Replacing the CradleShown Web conferencingOverview what is possible? Audio-hold and call switchingCall Switching To display Audio On-HOLDJabra GO Travel Charger Diagram Using the Jabra GO Travel ChargerStoring the Headset and USB Bluetooth Adapter Communicating with a PC Charging the Headset with the Travel ChargerJabra Link 350 USB Bluetooth Adapter Diagram Jabra Link 350 USB Bluetooth AdapterPurpose of the USB Bluetooth Adapter Jabra Link 350 USB Bluetooth Adapter Setup and ConnectionSlow-flashing green light Pairing the Adapter and HeadsetConstant blue light Jabra Link 350 USB Bluetooth Adapter MFB Jabra Link 350 USB Bluetooth Adapter Visual IndicatorsAdapter Status LED Signal Function Tap PressWhy doesn’t my computer detect the Jabra GO 6470 base? FAQs and TroubleshootingHow do I pair my headset with the Jabra GO 6470 base? Can’t contact the dial-in server. What should I do?Hear myself when I talk using my desk phone. What can I do? What is the Talk Time of a Jabra GO 6400 HEADSET? What is the range on the Jabra GO 6470?Europe Getting AssistanceMiddle East/Africa USA and CanadaHeadset Technical SpecificationsHeadset Hearing Protection Materials and Allergies Headset BatteryJabra GO Base Jabra Link 350 USB Bluetooth Adapter Jabra GO Travel Charger Certifications and Safety ApprovalsProduct Disposal GlOSSARY Softphone driver USB Bluetooth adapterWideband audio RevD