Jabra GO 6470 Getting Assistance, Europe, Middle East/Africa, USA and Canada, Asia/Pacific

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13. Getting Assistance

If you are having problems with your headset solution that are not addressed by the information in this manual, then please feel free to contact Jabra technical support at any the locations listed below.

13.1 Europe

Web (for the latest support info and online User Manuals):

www.jabra.com

Phone:		E-mail:
Belgique/Belgium	+ 49 (0)8031 2651 72	techsupport@gn.com
Czech Republic	+ 420 800 522 722	support.cz@gn.com
Danmark	+ 45 45 75 99 99	support.dk@gn.com
Deutschland	+ 49 (0)8031 2651 72	techsupport@gn.com
España	+ 34 916 398 064
France	+ 33 (0) 130 589 075	techsupport@gnnetcom.fr
Italia	+ 39 02 5832 8253
Luxembourg	+ 49 (0)8031 2651 72	techsupport@gn.com
Nederland	+ 49 (0)8031 2651 72	techsupport@gn.com
Norge	+ 47 32 22 74 70	support.no@gn.com
Österreich	+ 49 (0)8031 2651 72	techsupport@gn.com
Poland	+ 48 12 254 40 15
	0 801 800 550	support.pl@jabra.com
Russia		gkarlson@gn.com
Suomi	+ 358 204 85 6040	support.fi@gn.com
Sverige	+ 46 (0)8 693 09 00	info@jabra.se
United Kingdom	+ 44 (0)1784 220 172	info_uk@jabra.com

13.2 Middle East/Africa

E-mail Support: support.mea@gn.com

13.3 USA and Canada

Web (for the latest support info and online User Manuals):

www.jabra.com

Technical support: techsupport@gnnetcom.com

Information: info@jabra.com

Phone (toll-free in USA and Canada):

Canada	1-800-489-4199
USA	1-800-826-4656

13.4 Asia/Pacific

Web (for the latest support info and online User Manuals):

www.jabra.com

E-mail Information: support.apac@jabra.com

Phone:

Australia	1-800-636-086 (local distributor)
China	+ 86-21-5836 5067
Hong Kong	800-968-265 (Toll free)
India	000-800-852-1185 (Tollfree)
Indonesia	001-803-852-7664
Japan	+ 81-3-5297-7976
Malaysia	1800-812-160	(Tollfree)
New Zealand	0800-447-982	(Toll free)
Philippine	+ 63-2-2424806
Singapore	800-860-0019	(Toll free)
Taiwan	0080-186-3013 (Toll free)

Jabra GO 6470 User manual

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Contents Jabra GO Contents Daily Use Calling, Answering and Hanging Up 10.2 Jabra GO Touchscreen Base10.1 10.311.4 11.111.2 11.5Jabra GO Travel Charger features Jabra GO Headset featuresJabra GO Base features IntroductionIntellitone Noise-Exposure Protection Important Safety InformationRead the Safety guide Protecting your Hearing with SafeTone Protection level Criteria for selectingCare and Maintenance Other SpecificationsPackage Contents Product OverviewOptional Accessories Jabra GO 6400 series accessoriesJabra GO Headset Diagram Multifunction button answer/end call, among other functionsJabra GO Base Diagram Jabra GO base, seen from the front and back, respectivelySystem Setup and Connections Setup Overview and BackgroundApply Power to the Jabra GO Base Quick-Start Setup WizardAssembling the Jabra GO Base and Headset Assemble the Headset Wearing the Jabra GO headset in various stylesPlace the Headset in its Cradle Standard desk phone Connecting the Jabra GO Base to Your Desk PhoneIdentifying Your Desk Phone Features Desk phone with headset portConnecting to a Desk Phone without a Headset Port Connecting to a desk phone without a headset portConnecting to a Standard Headset Port Connecting to a Proprietary Headset PortConfiguring the Jabra GO Base for Your Desk Phone Setting the Clear Dial-tone Switch to find a Clear Dial-toneSetting the Microphone Level If the Jabra GO base cannot contact the Jabra test serverUsing a Handset Lifter or Electronic Hookswitch Set microphone levelConnecting to the GN1000 Remote Handset Lifter GN1000GN1000 Connecting to a Load-detect equipped Phone Connecting to a Phone with an Electronic HookswitchConnecting to a Phone using RHL Mode Configuring the base for your softphone Connecting the Jabra GO Base to Your ComputerPairing Your Headset with a Mobile Phone Installing and Running the Jabra PC Suite Applying Firmware Updates Check for Updates result window in Jabra Control CenterCentral Administration and Mass Deployment Daily Use Calling, Answering and Hanging Up Headset Controls and IndicatorsHeadset Visual and Audio Indicators Target Phone ConceptHow to Make a Call Standard Mobile Phone DialingVoice-Activated Mobile Phone Dialing Calling through a SoftphoneHow to answer a call Calling through a Desk PhoneDo one of the following to answer the call Hanging upFor all other types of phones Switching between Your Phone and Headset Controlling the Speaker Volume and MicrophoneDesk Phones Last Number Redial Managing Call Collisions and Call WaitingListening to Music Managed from the headsetAssembling or Changing the Wearing Style How to Wear the HeadsetJabra GO Headset Attaching the Ear Hook for either EarReplacing the Earbud Pairing with Bluetooth wireless technology DevicesPairing the Headset with a Mobile Phone Attaching the Head- or NeckbandPairing the Headset with a Jabra GO Base Managing Your Bluetooth ConnectionsHeadset visual indicator Headset Controls and SignalsAudio signal tones Gesture name How to make itFunction Tap Double Press Long Press Headset Signal Tones State or event Tone descriptionHeadset Visual Indicators LED Choosing Voice or Tones for Target indicatorsHeadset state Battery indicators Battery Indicators and RechargePOwer save mode Recharging the HeadsetMicrophone Noise Blackout High capacity Jabra Go InstallationsStaying within Range Narrowband vs. Wideband AudioClearing the Bluetooth Pairing Table Managing Bluetooth Connections and the Pairing TableMaking and changing Connections Mobile phone connection is lost Jabra GO Touchscreen Base Jabra GO Base Connections and SetupUsing the Touchscreen Status barStandard Operation For MSH Users OnlyCall options menu Call OptionsPhone menu PC & SoftphoneMsh phone active call screen Managing Call CollisionManaging Call Waiting One or more calls on hold call waitingManaging call waiting one or more calls are on hold SettingS Menu SettingsAdvanced settings menu Headset Docking-OperationTheft Protection Jabra GO Base Audio IndicatorsSetup Wizard touch here to run the whole setup wizard Replacing the CradleWeb conferencing ShownOverview what is possible? Audio-hold and call switchingCall Switching Audio On-HOLD To displayJabra GO Travel Charger Diagram Using the Jabra GO Travel ChargerStoring the Headset and USB Bluetooth Adapter Charging the Headset with the Travel Charger Communicating with a PCPurpose of the USB Bluetooth Adapter Jabra Link 350 USB Bluetooth AdapterJabra Link 350 USB Bluetooth Adapter Diagram Jabra Link 350 USB Bluetooth Adapter Setup and ConnectionSlow-flashing green light Pairing the Adapter and HeadsetConstant blue light Adapter Status LED Signal Jabra Link 350 USB Bluetooth Adapter Visual IndicatorsJabra Link 350 USB Bluetooth Adapter MFB Function Tap PressHow do I pair my headset with the Jabra GO 6470 base? FAQs and TroubleshootingWhy doesn’t my computer detect the Jabra GO 6470 base? Can’t contact the dial-in server. What should I do?Hear myself when I talk using my desk phone. What can I do? What is the range on the Jabra GO 6470? What is the Talk Time of a Jabra GO 6400 HEADSET?Middle East/Africa Getting AssistanceEurope USA and CanadaHeadset Technical SpecificationsHeadset Hearing Protection Materials and Allergies Headset BatteryJabra GO Base Jabra Link 350 USB Bluetooth Adapter Jabra GO Travel Charger Certifications and Safety ApprovalsProduct Disposal GlOSSARY Softphone driver USB Bluetooth adapterWideband audio RevD