Jabra GO 6470 user manual Web conferencing, Shown

Page 59

8.15 Web conferencing

There are three possible kinds of audio link between your PC and the headset:

-Audio link for music

-PC softphone link.

A two-way audio link for softphone communication (which includes hook commands)

-PC communication link.

A two-way audio link used for non-supported softphones and web conferencing (no hook commands are used)

In order that your web conference is not interrupted by incoming phone calls, you need to make a pseudo call for its duration. This means that you need to open a PC communication link manually. Do the following:

1. On the base

 

touchscreen,

 

select PC as the

PC & SOFTPHONE

target phone, as

 

shown.

PC Audio Communication

 

2.Touch the PC phone icon to display the PC & Softphone menu, as shown. Touch the PC Au- dio Communica- tion menu item.

Figure 65: First select the PC as the target phone.

Figure 66: Start PC audio communication.

3.The touchscreen shows an active softphone call (though in reality there is none).

4.Hold your web conference. When the web conference is over, touch the red handset icon to end the PC audio communication (end the pseudo call).

Figure 67: Pseudo PC softphone call started.

Note:

-If another (real) call comes in on your softphone while PC audio communication is active, call waiting occurs (see the earlier section “Managing Call Waiting”). The incoming (real) call is indicated on the touchscreen by a ringing PC icon in the usual way (see the figure “Touchscreen controls for managing call waiting when a new call arrives”).

-You cannot both accept the new call and keep running the web conference — reject (red handset icon) the incoming call and keep running the web conference or accept (green handset icon) the incoming call and end the web conference on the PC.

-If you accept the incoming call but you forget to end the web conference on the PC, the audio from both is merged by the PC.

-If you accept the incoming (real) call, any new PC softphone calls can be put on hold and switched in the usual way (as described in the earlier section “Managing Call Waiting”).

-If a call comes in on either the desk phone or the mobile phone, there is a call collision, which can be handled in exactly the same way as for a real active softphone call.

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Contents Jabra GO Contents Daily Use Calling, Answering and Hanging Up 10.3 Jabra GO Touchscreen Base10.1 10.211.5 11.111.2 11.4Introduction Jabra GO Headset featuresJabra GO Base features Jabra GO Travel Charger featuresProtection level Criteria for selecting Important Safety InformationRead the Safety guide Protecting your Hearing with SafeTone Intellitone Noise-Exposure ProtectionOther Specifications Care and MaintenanceProduct Overview Package ContentsJabra GO 6400 series accessories Optional AccessoriesMultifunction button answer/end call, among other functions Jabra GO Headset DiagramJabra GO base, seen from the front and back, respectively Jabra GO Base DiagramSetup Overview and Background System Setup and ConnectionsAssembling the Jabra GO Base and Headset Quick-Start Setup WizardApply Power to the Jabra GO Base Wearing the Jabra GO headset in various styles Assemble the HeadsetPlace the Headset in its Cradle Desk phone with headset port Connecting the Jabra GO Base to Your Desk PhoneIdentifying Your Desk Phone Features Standard desk phoneConnecting to a desk phone without a headset port Connecting to a Desk Phone without a Headset PortConnecting to a Proprietary Headset Port Connecting to a Standard Headset PortSetting the Clear Dial-tone Switch to find a Clear Dial-tone Configuring the Jabra GO Base for Your Desk PhoneIf the Jabra GO base cannot contact the Jabra test server Setting the Microphone LevelSet microphone level Using a Handset Lifter or Electronic HookswitchGN1000 Connecting to the GN1000 Remote Handset LifterGN1000 Connecting to a Phone using RHL Mode Connecting to a Phone with an Electronic HookswitchConnecting to a Load-detect equipped Phone Pairing Your Headset with a Mobile Phone Connecting the Jabra GO Base to Your ComputerConfiguring the base for your softphone Installing and Running the Jabra PC Suite Check for Updates result window in Jabra Control Center Applying Firmware UpdatesCentral Administration and Mass Deployment Target Phone Concept Headset Controls and IndicatorsHeadset Visual and Audio Indicators Daily Use Calling, Answering and Hanging UpStandard Mobile Phone Dialing How to Make a CallCalling through a Softphone Voice-Activated Mobile Phone DialingCalling through a Desk Phone How to answer a callFor all other types of phones Hanging upDo one of the following to answer the call Desk Phones Controlling the Speaker Volume and MicrophoneSwitching between Your Phone and Headset Managing Call Collisions and Call Waiting Last Number RedialManaged from the headset Listening to MusicAttaching the Ear Hook for either Ear How to Wear the HeadsetJabra GO Headset Assembling or Changing the Wearing StyleAttaching the Head- or Neckband Pairing with Bluetooth wireless technology DevicesPairing the Headset with a Mobile Phone Replacing the EarbudManaging Your Bluetooth Connections Pairing the Headset with a Jabra GO BaseGesture name How to make it Headset Controls and SignalsAudio signal tones Headset visual indicatorFunction Tap Double Press Long Press State or event Tone description Headset Signal TonesHeadset state Choosing Voice or Tones for Target indicatorsHeadset Visual Indicators LED Recharging the Headset Battery Indicators and RechargePOwer save mode Battery indicatorsNarrowband vs. Wideband Audio High capacity Jabra Go InstallationsStaying within Range Microphone Noise BlackoutMaking and changing Connections Managing Bluetooth Connections and the Pairing TableClearing the Bluetooth Pairing Table Mobile phone connection is lost Status bar Jabra GO Base Connections and SetupUsing the Touchscreen Jabra GO Touchscreen BaseFor MSH Users Only Standard OperationCall Options Call options menuPC & Softphone Phone menuManaging Call Collision Msh phone active call screenOne or more calls on hold call waiting Managing Call WaitingManaging call waiting one or more calls are on hold Settings SettingS MenuHeadset Docking-Operation Advanced settings menuReplacing the Cradle Jabra GO Base Audio IndicatorsSetup Wizard touch here to run the whole setup wizard Theft ProtectionShown Web conferencingCall Switching Audio-hold and call switchingOverview what is possible? To display Audio On-HOLDStoring the Headset and USB Bluetooth Adapter Using the Jabra GO Travel ChargerJabra GO Travel Charger Diagram Communicating with a PC Charging the Headset with the Travel ChargerJabra Link 350 USB Bluetooth Adapter Setup and Connection Jabra Link 350 USB Bluetooth AdapterJabra Link 350 USB Bluetooth Adapter Diagram Purpose of the USB Bluetooth AdapterConstant blue light Pairing the Adapter and HeadsetSlow-flashing green light Function Tap Press Jabra Link 350 USB Bluetooth Adapter Visual IndicatorsJabra Link 350 USB Bluetooth Adapter MFB Adapter Status LED SignalCan’t contact the dial-in server. What should I do? FAQs and TroubleshootingWhy doesn’t my computer detect the Jabra GO 6470 base? How do I pair my headset with the Jabra GO 6470 base?Hear myself when I talk using my desk phone. What can I do? What is the Talk Time of a Jabra GO 6400 HEADSET? What is the range on the Jabra GO 6470?USA and Canada Getting AssistanceEurope Middle East/AfricaHeadset Hearing Protection Technical SpecificationsHeadset Jabra GO Base Headset BatteryMaterials and Allergies Jabra Link 350 USB Bluetooth Adapter Product Disposal Certifications and Safety ApprovalsJabra GO Travel Charger GlOSSARY Wideband audio USB Bluetooth adapterSoftphone driver RevD