Jabra GO 6470 user manual Managing Bluetooth Connections and the Pairing Table

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The following rules of thumb will help you plan a high capacity installation to minimize interference and to ensure an optimal audio performance (a high quality audio based on a signal-to-noise consideration).

•If you install fewer than 25 Jabra Bluetooth® wireless technology headsets in one area, you are advised to separate headset bases so that they are at least 1 – 2m apart.

•If you install more than 25 Jabra GO headsets in one area, then you should observe the following conservative planning assumptions (valid for Bluetooth® wireless technology class 1 operation):

#For 26 – 81 Bluetooth® wireless technology headsets in one area, ensure on average 4m2 – 16m2 per headset (2m – 4m base-to-base separation).

#For 82 – 169 Bluetooth® wireless technology headsets in one area, ensure on average 16m2 – 25m2 per headset (4m – 5m base-to-base separation).

#Above 169 Bluetooth® wireless technology headsets in one area, ensure minimum 25m2 per headset (minimum 5m base-to-base separation).

•The planning assumptions are conservative in the sense that they assume users are on call 100% of the time. In many cases, 50% is a better assumption, even for some contact centers, while typical office planning assumes 10-15% call time. This reduced on-call time has an impact on the planning assumptions. If the users are on call less than 50% of time, use the following rules of thumb:

#

26 – 81 headsets:

2m2 – 8m2 area, 1.4m – 2.8m separation

#

82 or more headsets:

12m2 area, 3.5m separation

• Use of the headset’s power save mode is recommended for a high capacity installation.

The area referred to above depends on the building layout. It could be an open space office, or a set of collocated offices separated by lightweight walls. Offices far apart, say >100m apart, or shielded by heavy concrete walls should not be considered as one area. The above planning figures are valid if most users are near their bases (<3m distance). If most users are >5m away from their bases, you should roughly double the recommended area.

In all cases, you should check whether a WiFi network (in particular 802.1 b, g, n type of network) is used. If WiFi is heavily used, you may need to reduce the number of headsets to ensure satisfactory WiFi performance. Using more than 20 Bluetooth® wireless technology headsets with 100% call time in an area where WiFi is heavily used needs a proof-of-concept installation.

Practical customer cases indicate that Bluetooth® wireless technology headsets scale very well in high capacity deployments.

7.12 Managing Bluetooth® Connections and the Pairing Table

Once you have paired it with your mobile phone and Jabra GO base or Jabra LINK 350 USB Bluetooth® Adapter, the headset manages its Bluetooth® connections automatically. However, you might sometimes need to manage your Bluetooth® connections and pairing table more carefully.

Making and changing Connections

The headset is able to maintain up to two connections (typically the Jabra GO Base and a mobile phone). If your headset already has two connections and you would like to remove one, use the touchscreen menus (see the sections “Settings menu” and “Forcing Disconnection/Reconnection via the Touchscreen”) and/or turn off the device you wish to disconnect from the headset.

If two paired devices are turned on and in range but fail to connect automatically, you can connect manually by doing one of the following:

-To connect to the Jabra GO Base, select Reconnect from the base touchscreen.

-Turn off the headset and the unit you wish to disconnect, then turn on the new unit to which you wish to connect and turn the headset back on again.

Another way to change the connection is to manually pair or re-pair the headset with any device not currently connected (it does not matter if they are already in one another’s pairing tables). See also the section “Pairing with Other Bluetooth® wireless technology Devices”.

Clearing the Bluetooth® Pairing Table

When you pair two Bluetooth® wireless technology devices, each device adds the other to its own internal pairing table, thereby enabling the two devices to connect to one another and use encrypted communication. The Jabra GO headset is able to hold up to 8 devices in its pairing table. If you add a ninth device, the headset will automatically remove an item from the table to make room for the new one. In this case, an item is selected for removal based on the time at which it was last used — the item whose last use was the longest time ago is removed.

You can also clear the entire pairing table manually. To do so, use the Jabra PC Suite. See Chapter 5: Installing and Running the Jabra PC Suite for more information.

After clearing its pairing table you must re-pair the headset to each relevant device: See the section “Pairing with Other Bluetooth® wireless technology Devices” for details.

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Contents Jabra GO Contents Daily Use Calling, Answering and Hanging Up 10.3 Jabra GO Touchscreen Base10.1 10.211.5 11.111.2 11.4Introduction Jabra GO Headset featuresJabra GO Base features Jabra GO Travel Charger featuresProtection level Criteria for selecting Important Safety InformationRead the Safety guide Protecting your Hearing with SafeTone Intellitone Noise-Exposure ProtectionOther Specifications Care and MaintenanceProduct Overview Package ContentsJabra GO 6400 series accessories Optional AccessoriesMultifunction button answer/end call, among other functions Jabra GO Headset DiagramJabra GO base, seen from the front and back, respectively Jabra GO Base DiagramSetup Overview and Background System Setup and ConnectionsAssembling the Jabra GO Base and Headset Quick-Start Setup WizardApply Power to the Jabra GO Base Wearing the Jabra GO headset in various styles Assemble the HeadsetPlace the Headset in its Cradle Desk phone with headset port Connecting the Jabra GO Base to Your Desk PhoneIdentifying Your Desk Phone Features Standard desk phoneConnecting to a desk phone without a headset port Connecting to a Desk Phone without a Headset PortConnecting to a Proprietary Headset Port Connecting to a Standard Headset PortSetting the Clear Dial-tone Switch to find a Clear Dial-tone Configuring the Jabra GO Base for Your Desk PhoneIf the Jabra GO base cannot contact the Jabra test server Setting the Microphone LevelSet microphone level Using a Handset Lifter or Electronic HookswitchGN1000 Connecting to the GN1000 Remote Handset LifterGN1000 Connecting to a Phone using RHL Mode Connecting to a Phone with an Electronic HookswitchConnecting to a Load-detect equipped Phone Pairing Your Headset with a Mobile Phone Connecting the Jabra GO Base to Your ComputerConfiguring the base for your softphone Installing and Running the Jabra PC Suite Check for Updates result window in Jabra Control Center Applying Firmware UpdatesCentral Administration and Mass Deployment Target Phone Concept Headset Controls and IndicatorsHeadset Visual and Audio Indicators Daily Use Calling, Answering and Hanging UpStandard Mobile Phone Dialing How to Make a CallCalling through a Softphone Voice-Activated Mobile Phone DialingCalling through a Desk Phone How to answer a callFor all other types of phones Hanging upDo one of the following to answer the call Desk Phones Controlling the Speaker Volume and MicrophoneSwitching between Your Phone and Headset Managing Call Collisions and Call Waiting Last Number RedialManaged from the headset Listening to MusicAttaching the Ear Hook for either Ear How to Wear the HeadsetJabra GO Headset Assembling or Changing the Wearing StyleAttaching the Head- or Neckband Pairing with Bluetooth wireless technology DevicesPairing the Headset with a Mobile Phone Replacing the EarbudManaging Your Bluetooth Connections Pairing the Headset with a Jabra GO BaseGesture name How to make it Headset Controls and SignalsAudio signal tones Headset visual indicatorFunction Tap Double Press Long Press State or event Tone description Headset Signal TonesHeadset state Choosing Voice or Tones for Target indicatorsHeadset Visual Indicators LED Recharging the Headset Battery Indicators and RechargePOwer save mode Battery indicatorsNarrowband vs. Wideband Audio High capacity Jabra Go InstallationsStaying within Range Microphone Noise BlackoutMaking and changing Connections Managing Bluetooth Connections and the Pairing TableClearing the Bluetooth Pairing Table Mobile phone connection is lost Status bar Jabra GO Base Connections and SetupUsing the Touchscreen Jabra GO Touchscreen BaseFor MSH Users Only Standard OperationCall Options Call options menuPC & Softphone Phone menuManaging Call Collision Msh phone active call screenOne or more calls on hold call waiting Managing Call WaitingManaging call waiting one or more calls are on hold Settings SettingS MenuHeadset Docking-Operation Advanced settings menuReplacing the Cradle Jabra GO Base Audio IndicatorsSetup Wizard touch here to run the whole setup wizard Theft ProtectionShown Web conferencingCall Switching Audio-hold and call switchingOverview what is possible? To display Audio On-HOLDStoring the Headset and USB Bluetooth Adapter Using the Jabra GO Travel ChargerJabra GO Travel Charger Diagram Communicating with a PC Charging the Headset with the Travel ChargerJabra Link 350 USB Bluetooth Adapter Setup and Connection Jabra Link 350 USB Bluetooth AdapterJabra Link 350 USB Bluetooth Adapter Diagram Purpose of the USB Bluetooth AdapterConstant blue light Pairing the Adapter and HeadsetSlow-flashing green light Function Tap Press Jabra Link 350 USB Bluetooth Adapter Visual IndicatorsJabra Link 350 USB Bluetooth Adapter MFB Adapter Status LED SignalCan’t contact the dial-in server. What should I do? FAQs and TroubleshootingWhy doesn’t my computer detect the Jabra GO 6470 base? How do I pair my headset with the Jabra GO 6470 base?Hear myself when I talk using my desk phone. What can I do? What is the Talk Time of a Jabra GO 6400 HEADSET? What is the range on the Jabra GO 6470?USA and Canada Getting AssistanceEurope Middle East/AfricaHeadset Hearing Protection Technical SpecificationsHeadset Jabra GO Base Headset BatteryMaterials and Allergies Jabra Link 350 USB Bluetooth Adapter Product Disposal Certifications and Safety ApprovalsJabra GO Travel Charger GlOSSARY Wideband audio USB Bluetooth adapterSoftphone driver RevD
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