Jabra GO 6470 user manual Installing and Running the Jabra PC Suite

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5. Installing and Running the Jabra PC Suite

5.1Jabra PC Suite Features

The Jabra PC Suite is a collection of programs that support and expand your headset’s features. It enables you to:

-Control several types of softphone programs from your headset

-Configure the Jabra GO base and headset from your PC

-Update the firmware for your Jabra GO base and headset

-Save and recall headset configuration to/from your PC

-Upload language packs for touchscreen menus

-Upgrade your Jabra solution by entering license keys for locked features

5.2Installing the Jabra PC Suite

Installation instructions and a setup program for Jabra PC Suite are included on the CD ROM that came with your Jabra GO headset. Please see the documentation included on the CD or in the download package for instructions and system requirements.

Before first-time use, we recommend that you go to the Jabra website (www.jabra.com/pcsuite) to look for any updates — you can download the latest version of the package from the Jabra web site at any time.

5.3Jabra PC Suite Documentation

All programs of the Jabra PC Suite include complete online help. Where appropriate, this manual refers to settings and features provided by the Jabra PC Suite, but please see the online help for complete details about all software features.

5.4Enabling Add-On Features

Some advanced Jabra GO features are available at extra cost. To enable these, you must enter a license key using Jabra Control Center. You might have received one or more license keys together with your headset, or you might choose to purchase them at any time later using the Jabra e-commerce web site. New add-on features may also become available through future software or firmware updates. Please see the Jabra PC Suite online help for complete details about how to purchase and enter new license keys.

5.5Firmware Updates

Firmware is software that runs inside many types of electronic devices, including your Jabra GO base and headset. Sometimes, Jabra releases updates that can improve performance and/or add new functionality to your base and headset.

Checking for Firmware Updates

To check whether any newer firmware is available for your Jabra device(s), open Jabra Control Center and select Help > Check for updates.

Figure 29: Checking for updates from Jabra Control Center

Alternatively, you can visit the Jabra website directly to find out whether firmware updates are available for any of your Jabra GO products. You can also receive e-mail about firmware updates if you register your devices with Jabra (which we recommend).

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Contents Jabra GO Contents Daily Use Calling, Answering and Hanging Up 10.3 Jabra GO Touchscreen Base10.1 10.211.5 11.111.2 11.4Introduction Jabra GO Headset featuresJabra GO Base features Jabra GO Travel Charger featuresProtection level Criteria for selecting Important Safety InformationRead the Safety guide Protecting your Hearing with SafeTone Intellitone Noise-Exposure ProtectionOther Specifications Care and MaintenanceProduct Overview Package ContentsJabra GO 6400 series accessories Optional AccessoriesMultifunction button answer/end call, among other functions Jabra GO Headset DiagramJabra GO base, seen from the front and back, respectively Jabra GO Base DiagramSetup Overview and Background System Setup and ConnectionsQuick-Start Setup Wizard Apply Power to the Jabra GO BaseAssembling the Jabra GO Base and Headset Wearing the Jabra GO headset in various styles Assemble the HeadsetPlace the Headset in its Cradle Desk phone with headset port Connecting the Jabra GO Base to Your Desk PhoneIdentifying Your Desk Phone Features Standard desk phoneConnecting to a desk phone without a headset port Connecting to a Desk Phone without a Headset PortConnecting to a Proprietary Headset Port Connecting to a Standard Headset PortSetting the Clear Dial-tone Switch to find a Clear Dial-tone Configuring the Jabra GO Base for Your Desk PhoneIf the Jabra GO base cannot contact the Jabra test server Setting the Microphone LevelSet microphone level Using a Handset Lifter or Electronic HookswitchGN1000 Connecting to the GN1000 Remote Handset LifterGN1000 Connecting to a Phone with an Electronic Hookswitch Connecting to a Load-detect equipped PhoneConnecting to a Phone using RHL Mode Connecting the Jabra GO Base to Your Computer Configuring the base for your softphonePairing Your Headset with a Mobile Phone Installing and Running the Jabra PC Suite Check for Updates result window in Jabra Control Center Applying Firmware UpdatesCentral Administration and Mass Deployment Target Phone Concept Headset Controls and IndicatorsHeadset Visual and Audio Indicators Daily Use Calling, Answering and Hanging UpStandard Mobile Phone Dialing How to Make a CallCalling through a Softphone Voice-Activated Mobile Phone DialingCalling through a Desk Phone How to answer a callHanging up Do one of the following to answer the callFor all other types of phones Controlling the Speaker Volume and Microphone Switching between Your Phone and HeadsetDesk Phones Managing Call Collisions and Call Waiting Last Number RedialManaged from the headset Listening to MusicAttaching the Ear Hook for either Ear How to Wear the HeadsetJabra GO Headset Assembling or Changing the Wearing StyleAttaching the Head- or Neckband Pairing with Bluetooth wireless technology DevicesPairing the Headset with a Mobile Phone Replacing the EarbudManaging Your Bluetooth Connections Pairing the Headset with a Jabra GO BaseGesture name How to make it Headset Controls and SignalsAudio signal tones Headset visual indicatorFunction Tap Double Press Long Press State or event Tone description Headset Signal TonesChoosing Voice or Tones for Target indicators Headset Visual Indicators LEDHeadset state Recharging the Headset Battery Indicators and RechargePOwer save mode Battery indicatorsNarrowband vs. Wideband Audio High capacity Jabra Go InstallationsStaying within Range Microphone Noise BlackoutManaging Bluetooth Connections and the Pairing Table Clearing the Bluetooth Pairing TableMaking and changing Connections Mobile phone connection is lost Status bar Jabra GO Base Connections and SetupUsing the Touchscreen Jabra GO Touchscreen BaseFor MSH Users Only Standard OperationCall Options Call options menuPC & Softphone Phone menuManaging Call Collision Msh phone active call screenOne or more calls on hold call waiting Managing Call WaitingManaging call waiting one or more calls are on hold Settings SettingS MenuHeadset Docking-Operation Advanced settings menuReplacing the Cradle Jabra GO Base Audio IndicatorsSetup Wizard touch here to run the whole setup wizard Theft ProtectionShown Web conferencingAudio-hold and call switching Overview what is possible?Call Switching To display Audio On-HOLDUsing the Jabra GO Travel Charger Jabra GO Travel Charger DiagramStoring the Headset and USB Bluetooth Adapter Communicating with a PC Charging the Headset with the Travel ChargerJabra Link 350 USB Bluetooth Adapter Setup and Connection Jabra Link 350 USB Bluetooth AdapterJabra Link 350 USB Bluetooth Adapter Diagram Purpose of the USB Bluetooth AdapterPairing the Adapter and Headset Slow-flashing green lightConstant blue light Function Tap Press Jabra Link 350 USB Bluetooth Adapter Visual IndicatorsJabra Link 350 USB Bluetooth Adapter MFB Adapter Status LED SignalCan’t contact the dial-in server. What should I do? FAQs and TroubleshootingWhy doesn’t my computer detect the Jabra GO 6470 base? How do I pair my headset with the Jabra GO 6470 base?Hear myself when I talk using my desk phone. What can I do? What is the Talk Time of a Jabra GO 6400 HEADSET? What is the range on the Jabra GO 6470?USA and Canada Getting AssistanceEurope Middle East/AfricaTechnical Specifications HeadsetHeadset Hearing Protection Headset Battery Materials and AllergiesJabra GO Base Jabra Link 350 USB Bluetooth Adapter Certifications and Safety Approvals Jabra GO Travel ChargerProduct Disposal GlOSSARY USB Bluetooth adapter Softphone driverWideband audio RevD
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