Service/Returns

Horizon Fitness CE9.2 Service/Returns, All returns must be pre-authorized by Horizon Fitness

•Incidental or consequential damages. Horizon Fitness is not responsible or liable for indirect, special or consequential damages, economic loss, loss of property, or profits, loss of enjoyment or use, or other consequential damages of whatsoever nature in connection with the purchase, use, repair or maintenance of the equipment. Horizon Fitness does not provide monetary or other compensation for any such repairs or replacement parts costs, including but not limited to gym membership fees, work time lost, diagnostic visits, maintenance visits or transportation.

•Equipment used for commercial purposes or any use other than a single family or Household, unless endorsed by Horizon Fitness for coverage.

•Equipment owned or operated outside the US and Canada.

•Delivery, assembly, installation, setup for original or replacement units or labor or other costs associated with removal or replacement of the covered unit.

•Any attempt to repair this equipment creates a risk of injury. Horizon Fitness is not responsible or liable for any damage, loss or liability arising from any personal injury incurred during the course of, or as a result of any repair or attempted repair of your fitness equipment by other than an authorized service technician. All repairs attempted by you on your fitness equipment are undertaken AT YOUR OWN RISK and Horizon Fitness shall have no liability for any injury to the person or property arising from such repairs.

•If you are out of the manufacturer’s warranty but have an extended warranty, refer to your extended warranty contract for contact information regarding requests for extended warranty service or repair.

•In-home service is available within 150 miles of the nearest authorized Service Provider (Mileage beyond 150 miles from an authorized service center is the responsibility of the consumer).

•All returns must be pre-authorized by Horizon Fitness.

•Horizon Fitness’ obligation under this warranty is limited to replacing or repairing, at Horizon Fitness’ option, the same or comparable model.

•Horizon Fitness may request defective components be returned to Horizon Fitness upon completion of warranty service using a prepaid return shipping label. If you have been advised to return parts and did not receive a label, please contact Customer Tech Support.

•Replacement units, parts and electronic components reconditioned to as-new condition by Horizon Fitness or its vendors may sometimes be supplied as warranty replacement and constitute fulfillment of warranty terms.

•This warranty gives you specific legal rights, and your rights may vary from state to state.