Operating problems
33
Pressing POWER does not turn the machine on.
Is the power switched on at the wall?
Switch the power off at the wall and wait 60 seconds before turning the power on again.
Could your household power supply be at fault? Try plugging in another electrical appliance.
Pressing START/PAUSE does not start the fill.
Are both hot and cold taps turned on?
Are the inlet hose filters blocked?
Is DELAY START on?
Filling continuously.
Check that the machine is not syphoning (refer to page 2 in the ‘Installation instructions’).
Not spinning properly.
Is the load out of balance? Refer to pages 13, 16 and 26.
Check the machine is level and does not rock (refer page 3).
It may have suds
Spin speed sounds slower than it should.
The clothes are unevenly distributed in the bowl, your Smart Drive™ has compensated by lowering the spin speed.
Machine is continually going out of balance.
Check the machine is level and does not rock (refer to page 3).
Too much water for load (refer to page 13).
Too much or too little water when filling on AUTO water level.
It still may be in the AUTO water level mode (refer to page 13).
Some loads do not suit AUTO water level, eg pillows, bedding, large bulky garments. Manually select the water level.
Auto fill needs adjusting (refer to pages 22, 23 and 25).
Noises.
Banging – load is out of balance (refer pages 13, 16 and 26).
Other noises – refer page 28.
Small puddle of water coming from under the machine.
The water level is too high for the amount of clothes. This has caused excessive splashing. Use a lower water level (refer to page 13).
Large bulky, garments (eg pillows, duvets) can cause splashing. Wash on DELICATE cycle (PRIDE model) or HAND WASH cycle (EXCELLENCE model) (refer to page 16).
If the problem persists contact your Fisher & Paykel Dealer or Authorised Repairer (refer to page 37).
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