Dell E02B owner manual Contacting Dell, Documentation feedback, Locating your system Service Tag

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Getting help

Contacting Dell

Dell provides several online and telephone-based support and service options. If you do not have an active Internet connection, you can find contact information on your purchase invoice, packing slip, bill, or Dell product catalog. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer-service issues:

1.Go to dell.com/support.

2.Select your country from the drop-down menu on the bottom right corner of the page.

3.For customized support:

a.Enter your system Service Tag in the Enter your Service Tag field.

b.Click Submit.

The support page that lists the various support categories is displayed.

4.For general support:

a.Select your product category.

b.Select your product segment.

c.Select your product.

The support page that lists the various support categories is displayed.

Documentation feedback

If you have feedback for this document, write to documentation_feedback@dell.com. Alternatively, you can click on the Feedback link in any of the Dell documentation pages, fill out the form, and click Submit to send your feedback.

Locating your system Service Tag

Your system is identified by a unique Mini Express Service Tag and Service Tag number. The Mini Express Service Tag is found on the front of the system and Service Tag is found on the side of the system. This information is used by Dell to route support calls to the appropriate personnel.

Quick Resource Locator

Use the Quick Resource Locator (QRL) to get immediate access to system information and how-to videos. This can be done by visiting dell.com/QRL or by using your smartphone and a model specific Quick Resource (QR) code located on your Dell PowerEdge system. To try out the QR code, scan the following image.

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Contents Dell PowerEdge FC630 Page Contents Installing and removing sled components Troubleshooting your system Jumpers and connectors 104 Using System Diagnostics 102Technical specifications 107 Getting help 112 Front-panel features and indicators About your systemUsing USB diskette or USB DVD/CD drives Hard-drive/SSD indicator patternsIDRAC Direct LED indicator codes Hard-drive/SSD indicatorsIDRAC Direct LED indicator Documentation matrix Quick Resource Locator Setting up your system Setting up and configuring the iDRAC IP addressLogging in to iDRAC Installing the operating system Page About System Setup Navigation keysSystem Setup Main Menu Entering System SetupSystem Bios screen System Information screen System Memory screenProcessor Settings screen ATSSata Settings screen Post Page Boot Settings screen Network Settings screenIntegrated Devices screen Serial Communication screen System Profile Settings screen C1ESystem Security Settings screen Miscellaneous Settings screen Secure Boot Custom Policy Settings screenPage About Boot Manager About Dell Lifecycle Controller Changing the boot orderEntering Boot Manager Boot Manager main menuChoosing the system boot mode Assigning a system and/or setup passwordUsing your system password to secure your system IDRAC Settings utility Operating with a setup password enabledEmbedded systems management Entering the iDRAC Settings utility Safety instructions Recommended toolsBefore working inside your system After working inside your systemRemoving and installing a sled Removing the sledO connector cover Installing the sled Removing and installing the sledInside the sled NDCCooling shroud Removing the cooling shroudProcessor/DIMM blank Installing the cooling shroudRemoving a processor/DIMM blank Installing a processor/DIMM blank Removing and installing a processor/DIMM blankSystem memory LrdimmProcessor General memory-module installation guidelines Mode-specific guidelines Advanced ECC LockstepSample memory configurations Memory configurations two processors Removing memory modules Installing memory modules Removing the memory modulePCIe mezzanine card Removing a PCIe mezzanine cardRemoving and installing a PCIe mezzanine card Idsdm card optional Installing a PCIe mezzanine cardReplacing an SD card Ensure that you read the Safety instructions Internal USB key Replacing an SD cardReplacing the internal USB key Removing and installing the Idsdm card Removing the Idsdm cardInstalling the Idsdm card RSPI card optional Removing the rSPI cardSD vFlash card Installing the rSPI cardReplacing the SD vFlash card Network Daughter Card Removing the Network Daughter CardInstall the NDC. See Installing the Network Daughter Card Installing the Network Daughter Card ProcessorsRemoving a processor Installing and removing a heat sink Processor shield opening and closing lever sequence Installing a processor Installing and removing a processorPage Applying thermal grease on the top of the processor Hard drives/SSDs Hard drive/SSD installation guidelinesHard-drive/SSD bay numbering Removing and installing a hard drive/SSD Removing a hard drive/SSDInstalling a hard drive/SSD Removing a hard-drive/SSD blankHard-drive/SSD blank Release latch Shutdown procedure for servicing a hard drive/SSD Installing a hard-drive/SSD blankConfiguring the boot drive Hard drive/SSD Removing a 1.8 inch SSD from a 1.8 inch SSD carrier Installing a 1.8 inch SSD in a 1.8 inch SSD carrier Removing the hard-drive/SSD cageInstalling the hard-drive/SSD cage Removing and installing a hard-drive/SSD cageHard-drive backplane Removing the hard-drive/SSD backplaneRemoving and installing the hard-drive/SSD backplane Installing the hard-drive/SSD backplane Perc H730P slim card Removing a Perc H730P slim cardInstalling a Perc H730P slim card Removing and installing a Perc H730P slim cardStorage controller card Removing the PCIe extender/storage controller cardPage Installing the PCIe extender/storage controller card Nvram backup battery Replacing the Nvram backup batteryReplacing the Nvram backup battery System board Removing the system boardPage Hex nut screw System board Screw Installing the system board Restoring the Service Tag using Easy Restore Installing the Trusted Platform Module Trusted Platform ModuleRe-enabling the TPM for BitLocker users Re-enabling the TPM for TXT usersTroubleshooting your system Troubleshooting hard drives Troubleshooting USB devicesTroubleshooting Solid State Drives Troubleshooting an internal SD card Troubleshooting processorsTroubleshooting the system board Troubleshooting the Nvram backup batterySystem messages Diagnostic messagesAlert messages When to use the Embedded System Diagnostics Dell Embedded System DiagnosticsRunning the Embedded System Diagnostics Running Embedded System Diagnostics from an external media System diagnostics controlsJumpers and connectors System board jumper settingsSystem board connectors CPU1Disabling a forgotten password Technical specifications USB Per ISO 14644-1 with a 95% upper confidence 110 Page Contacting Dell Locating your system Service TagDocumentation feedback 113