If problems occur
Error checklist
Problem | Possible cause | Possible solution | |
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No operation indication | Batteries are flat or | Replace the batteries or | |
| accupack is flat | recharge the accupack | |
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| No mains connection (EM 100 G2) | Check the connections of the mains unit | |
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No RF signal | Transmitter and receiver are not on the | Set transmitter and receiver to the | |
| same channel | same channel | |
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| Transmitter is out of range | Check the squelch threshold setting | |
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| (see: „Adjusting the squelch threshold | |
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| (receivers only)“ on page 33) or | |
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| reduce the distance between | |
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| transmitter and receiving antenna | |
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RF signal available, | Transmitter is muted (“MUTE”) | Deactivate the muting function | |
no audio signal, |
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Receiver’s squelch threshold is adjusted | see „Adjusting the squelch threshold | ||
“MUTE” display appears on the | |||
too high | (receivers only)“ on page 33 | ||
display panel |
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| |
Transmitter doesn’t transmit a | see „Activating/deactivating the pilot | ||
| |||
| pilot tone | tone transmission or pilot tone | |
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| evaluation“ on page 35 | |
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Audio signal has a high level of | Transmitter sensitivity is adjusted too | see „Adjusting the sensitivity | |
background noise | low | (transmitters only)“ on page 32 | |
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| Receiver’s AF output level is adjusted | see „Adjusting the audio output level | |
| too low | (receivers only)“ on page 33 | |
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Audio signal is distorted | Transmitter sensitivity is adjusted too | see „Adjusting the sensitivity | |
| high | (transmitters only)“ on page 32 | |
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| Receiver’s AF output level is adjusted | see „Adjusting the audio output level | |
| too high | (receivers only)“ on page 33 | |
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No access to a certain channel | During scanning, an RF signal has been | see „Scanning the channel banks for | |
| detected on this channel and the | free channels (receivers only)“ on | |
| channel has been locked | page 31 | |
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| During scanning, a transmitter of your | see | |
| system operating on this channel has | page 32 | |
| not been switched off |
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If problems occur that are not listed in the above table or if the problems cannot be solved with the proposed solu- tions, please contact your local Sennheiser agent for assistance.
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