Numark Industries DJ Equipment quick start manual Troubleshooting, Problem Cause Solution

TROUBLESHOOTING

PROBLEM	CAUSE	SOLUTION
The timecode is not functioning	Keylock feature on your turntable	If your turntable or CD player has
properly.	or CD player is enabled.	a Keylock feature, please make
		sure that it is turned off,
		otherwise the timecode will not
		function properly.
	You are using third-party	VirtualVinyl is designed to be
	timecode vinyl or CDs.	used only with the included
		timecode vinyl and CDs. To
		ensure proper operation, please
		only use the included vinyl or
		CDs.
	Needles are damaged or dirty.	Please check your needles and
		clean them, if needed.
Audio is playing in reverse	Cables from your turntable/CD	Please make sure that the left
	player were connected	channel output from your
	incorrectly.	turntable or CD player is going to
		the left channel input on the
		VirtualVinyl box and the right
		channel output from your
		turntable/CD player is going to
		the right channel input on the
		VirtualVinyl box.
		Make sure Invert Stereo option
		is not checked in the Timecode
		Configuration options.
The VirtualVinyl box is not	The VirtualVinyl box was	Reselect the VirtualVinyl sound-
recognized by the software or I	plugged in after the software was	card from Config -> Sound
don’t see timecode signal.	started.	Setup. To reselect VirtualVinyl,
		simply select another soundcard
		option from the pull-down menu
		and click OK. Then, open the
		Config -> Sound Setup again,
		select the VirtualVinyl soundcard
		and click OK.
My turntables or CD players are	RCA cables from players to box	Make sure your left player is
switched in the software. My left	not connected correctly.	connected to input 1 and your
player is controlling the right		right player is connected to input
deck and the right player is		2 on the VirtualVinyl box.
controlling the left deck.	Deck inputs switched in the	Go to Config -> Sound Setup
	software settings.	and try switching the Input
		channels mapping.
The outputs on my mixer are	RCA cables from box to mixer	Make sure that Output 1 from the
switched. The left deck in the	not connected properly.	box is connected to the left
software is coming in on the right		channel input and Output 2 is
channel of my mixer, and the		connected to the right channel
right deck on the software is		input of your mixer.
coming into the left channel of	Deck outputs switched in the	Go to Config -> Sound Setup
my mixer.	software settings.	and try switching the Output
		channels mapping.
I hear a loud high pitched sound	You are listening to the timecode	If you are using timecode signal
when I try to play some music.	signal.	or vinyl, please make sure that
		you are listening to the Outputs
		of the VirtualVinyl box, instead of
		the Pass signal.
The needle is on the record, but	Noise being picked up from	Raise the Silence bar in the
the turntable is not spinning and I	needle.	Timecode Configuration settings.
am hearing a harsh digital noise.
Audio playback is dropping out.	Timecode signal not configured	Run the Auto-Config options
	correctly	again to calibrate the timecode
		signal.

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