Bosch Appliances V1.0 operation manual Troubleshooting

Page 41

PLENA matrixTroubleshooting en 41

9

Troubleshooting

 

 

 

 

 

 

 

 

Problem

Possible cause

Possible solution

 

 

 

 

 

DSP matrix mixer or

– Power (plug)

– Insert power cord and

 

amplifier: does not work and

disconnected and/or the

 

switch on the unit.

 

power LEDs are not

unit is switched off

 

 

 

illuminated.

 

 

 

 

 

 

 

 

 

– An audio output cable

– Check all input and

 

 

has come loose or has

 

output audio

 

 

not been properly

 

connections, Plug in

 

 

plugged in.

 

audio cables properly.

 

 

– Within the PC GUI

– Check the audio levels in

 

DSP matrix mixer or

controls the input or

 

the PC GUI are not

 

amplifier: No audio.

output levels have been

 

muted or set to a level

 

 

muted or reduced to a

 

that is too low.

 

 

very low level.

– Check the input source

 

 

– Input source is not

 

is working correctly and

 

 

working correctly.

 

sending an appropriate

 

 

 

 

level of signal.

 

 

 

 

 

 

 

– The audio output cable

Check all connections

 

 

has not been properly

 

have been made and

 

 

plugged in.

 

plugged in properly.

 

 

– The correct cables have

Check the recommended

 

DSP matrix mixer or

not been used.

 

cables have been used.

 

amplifier: The audio output

– The input level is

– Turn down the input

 

sound is distorted or sounds

clipping.

 

level in the PC GUI

 

strange:.

 

 

configuration screen.

 

 

– Music source material is

Switch music source.

 

 

not correct.

 

 

 

 

 

 

 

 

Amplifier: Fault light

– Indicates a fault with

Send immediately for

 

constantly ON ( Red).

that amplifier channel.

 

service and/or contact

 

 

 

 

the Bosch authorized

 

 

 

 

dealer or installer for

 

 

 

 

assistance.

 

 

 

 

 

Bosch Security Systems B.V.

Operation manual

2013-06 V1.0

Image 41
Contents Plena matrix Page Table of contents Technical Data TroubleshootingMaintenance Safety precautions 1Safety1FCC and Ices Business Equipment For commercial or professional useEn Safety Plena matrix About this manual Release date Documentation version Reason Document historyPLM-4P125 and PLM‑4P220 Multi channel DSP Amplifiers 3System overviewPLM‑WCP Wall Control Panel PC Configuration and User GUIPLM‑8CS 8 Zone Call Station Plena matrix System overview en 4Planning DSP Matrix Mixer and Amplifiers 5InstallationCall Station 3Wall Control Panel Refer to Wall Control Panel DIP switch settings,PC GUI software PC GUI application software installationPC requirements See also5iOS GUI software Description ConnectionsWall Control Panel Number Description Multi channel DSP AmplifierNumber Description Panels 4DSP Matrix MixerDo not connect any device, other than a PLM‑4Px2x amplifier DSP Matrix Mixer and Amplifiers, Call station ID numbers DIP switch 7ConfigurationCall Station DIP switch settings Wall Control Panel DIP switch settings 3Multi Channel DSP Amplifier settings Proceed as follows 4DSP matrix mixer PC GUIDSP matrix mixer GUI main screen DSP matrix mixer PC GUI control functions UserMulti Channel DSP Amplifier PC GUI DSP setupOther DSP matrix mixer configurations in the GUI Plena matrix Configuration en Amplifier GUI main screen Amplifier Bridging Configuration Continue with one of the following chapters 8Operation1Start Continue with 2Call StationMaking an announcement Pre-settings and selectionsTop LED 0dB attenuation Select the input source Adjust the audio output volume levelWith DSP / PC GUI functionality Standalone without connection to the PC GUI3Operate the amplifier with the PC GUI Activate the active override audio input functionActivate the amplifier auto standby RS485 LED 5DSP Matrix Mixer3Operating the DSP Matrix Mixer/system with the GUI 1Activate the override input functionActivate the Alert/EVAC override function Problem Possible cause Possible solution DSP matrix mixer or TroubleshootingCall stations / Wall Control Problem Possible cause Possible solutionCall station’s microphone 1Customer service 10.1 Clean the units Maintenance10.2 Clean air vents 10.3 Check the connectors and groundingDSP Matrix Mixer Technical Data11.1 Electrical Logic inputs Multi Channel DSP Amplifier8CS and WCP RS485 AmplifierConnectors 11.1.4 Wall Control Panel Call Station11.2.3 Call Station 11.2 Mechanical11.2.1 DSP Matrix Mixer 11.2.4 Wall Control Panel Standards 11.3 Environmental conditions11.3.1 DSP Matrix Mixer 11.3.3 Call StationPage Bosch Security Systems B.V