Hearth and Home Technologies CARDOG42IL Troubleshooting, Symptom Possible Cause Corrective Action

Page 27

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

4. Pilot sparks, but Pilot will

A. Gas supply.

Verify that incoming gas line shutoff valve is “open”. Verify that inlet

not light.

 

pressure reading is within acceptable limits.

 

B. Ignitor gap is incorrect.

Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3

 

 

mm).

 

C. Module is not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

D. Module voltage output is low.

Verify battery voltage is at least 4 volts. Replace batteries if

 

 

voltage is below 4.

5. Pilot lights but continues

A. A shorted or loose connection

Verify all connections to wiring diagram in manual. Verify

to spark, and burner will

in flame sensing rod.

connections underneath pilot assembly are tight. Verify

not ignite. (If the pilot

 

connections are not grounding out to metal chassis, pilot burner,

continues to spark after

 

pilot enclosure or screen if present, or any other metal object.

the pilot flame has been lit,

 

 

flame rectification has not

 

 

B. Poor flame rectification or

Verify correct pilot orifice is installed and gas inlet is set to

occurred.)

contaminated flame sensing

pressure specifications. Check pilot for soot. Clean if necessary.

 

 

rod.

 

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

Verify that wire harness is firmly connected to the module.

 

 

 

 

D. Damaged pilot assembly or

Verify that ceramic insulator around the flame sensing rod is not

 

contaminated flame sensing

cracked, damaged, or loose. Verify connection from flame sensing

 

rod.

rod to white sensor wire. Clean flame sensing rod with emery cloth

 

 

to remove any contaminants that may have accumulated on flame

 

 

sensing rod. Verify continuity with a multimeter with ohms set at

 

 

lowest range. Replace pilot if any damage is detected.

 

 

 

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position.

 

 

Remove ignitor wire “I” from module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal, module

 

 

is fine.

 

 

 

6. No pilot, no burner flame;

A. False flame detected.

Shut off gas and power immediately and call a technician.

3 Flashes on the Module

 

 

Red LED.

 

 

 

 

 

Outdoor Lifestyles by Hearth & Home Technologies Inc. • Carolina • 4066-300 • Rev. Q • 7/11

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Image 27
Contents CARODG36I CARODG36IL CARODG42I CARODG42IL Listing Label Information/Location CongratulationsTable of Contents Listing and Code Approvals Tools and Supplies Needed Design and Installation ConsiderationsIf this fireplace is to be installed within a wall, you must Getting StartedSelect Appliance Location Stand-Alone InstallationBuilt-in Installation Framing and Clearances1448 mm Minimum Clearances and Framing Dimensions CARODG36I, CARODG36ILNot be placed between Fireplace opening Ceiling/overhang Fireplace Position, level, and secure the appliance Appliance PreparationSecuring and Leveling Appliance FlashingGas Pressure Control Box Access PanelGas Information Fuel ConversionConnect Incoming Gas Line to Manual Shutoff Valve Valve AccessElectrical Information IntelliFire Plus Pilot Ignition System WiringControl Module Operation Nine Hour Safety Shutdown FeatureMatch holes Installing the Optional Electric KitAssemble the junction box Wire the GFI receptacle as shown belowFacing Material Mantel ProjectionsInstall Lava Rock Pilot ShieldPositioning the Logs Notch against grate CAROLINA-42 Place Remaining Lava Rock Place left center log in the indentations on the front leftLog and the top left log as shown in Figure Insert Rod Install FirescreenBefore Lighting Fireplace Gas Fireplace SafetyOperating Instructions Your Fireplace ScreensFinal inspection by Lighting the ApplianceAfter the Appliance is Lit Initial Break-in ProcedureIntelliFire Plus Ignition System TroubleshootingSymptom Possible Cause Corrective Action TroubleshootingRisk of injury or property damage Before servicing Maintaining and Servicing the ApplianceInspect Maintenance Tasks Maintenance and Service TasksReference Materials Appliance Dimension DiagramCARODG42I, CARODG42IL Part number list on following Log Set AssemblyService Parts List #15 Non Combustible BoardAt Depot Stocked#14 Non Combustible Board CARODG42I, CARODG42ILConversion Kit NG Additional service part numbers appear on followingPatch Kit, Fiber Touch up Paint, Fiber#15 Valve Assembly Outdoor Lifestyles Warranty 2108-975A 10/05/09 WarrantyLimitations of Liability Contact Information