Troubleshooting
If there is a problem, try the following suggestions. If the problem cannot be solved, contact your equipment supplier or ResMed. Do not attempt to open the device.
Problem | Possible Cause | Solution | |
|
|
| |
No display. | Power not connected. | Ensure the appropriate power | |
|
| cord is connected to your | |
|
| S8 Elite II and the power switch | |
|
| (if available) is on. | |
|
|
| |
Insufficient air | Ramp time is in use. | Wait for air pressure to build up | |
delivered from |
| or change ramp time. | |
S8 Elite II. | Air filter is dirty. | Replace air filter. | |
| |||
| Air tubing is kinked or | Straighten or replace tubing. | |
| punctured. |
| |
| Air tubing not connected | Check air tubing. | |
| properly. |
| |
| Mask and headgear not | Adjust position of mask and | |
| positioned correctly. | headgear. | |
| Cap(s) missing from access | Replace cap(s). | |
| port(s) on mask. |
| |
| Pressure required for treatment | See your clinician to adjust the | |
| may have changed. | pressure. | |
|
|
| |
S8 Elite II does not | Power cord not connected | Connect power cord firmly at | |
start when you | properly. | both ends. | |
breathe into the | Power outlet may be faulty. | Try another power outlet. | |
mask. | |||
|
| ||
| SmartStart not on. | Enable SmartStart. | |
| Leak Alert has been enabled; | Disable Leak Alert to enable | |
| SmartStart has automatically | SmartStart. | |
| been disabled. |
| |
| Use of a Mirage or Ultra Mirage | SmartStart does not work with a | |
| Full Face Mask. | full face mask as the anti- | |
|
| asphyxia valve will not allow | |
|
| sufficiently high pressure on | |
|
| exhalation. |
Breath is not deep enough to trigger SmartStart.
Take a deep breath in and out through the mask.
Troubleshooting 27