Lifescan SureStep Pro manual Re-enter your ID using

Page 100

Troubleshooting

	MESSAGE	POSSIBLE	SOLUTION
	MESSAGE	CAUSE	SOLUTION
		CAUSE

	Invalid	Operator ID format	Re-enter your ID using
	Operator ID	not correct.	barcode scanner or
			alphanumeric touch screen.

	Invalid	Patient ID format	Re-enter patient ID using
	Patient ID	not correct.	barcode scanner or
			alphanumeric touch screen.

	Invalid	Phone number not	Re-enter phone number.
	Phone	entered or more
	Number	than four pause
		characters entered.

	Invalid	Reagent lot	Check lot number and
	Reagent Lot	number not correct	re-enter it.
	Number	or field left blank.

	Invalid Strip	Strip lot number	Check lot number and
	Lot Number	not correct. Less	re-enter it.
		than 10 digits were
		entered, or code
		out of range.

	Low Battery	Battery power low.	Change batteries.

	Modem Not	Bedside unit	Check with your LifeScan
	Supported by	modem model not	representative for modem
	SureStepPro	supported by	models supported.
	System	software.

	New	A workstation	You cannot enter new
	Reagent	option is set to	reagent from bedside unit.
	Entry at	allow reagent entry	Use reagent from list, or ask
	Workstation	at workstation	administrator to allow
	Only	only.	reagent entry at bedside
			unit.

	No Room for	There are five new	Transfer data and validate
	New	(non-validated)	new reagent lots.
	Reagent Lot	reagent lots in
		bedside unit list.

If you cannot resolve a problem, call LifeScan Healthcare Professional Line:

1 800 524-7226 (USA)

1 888 353-0800 (Canada)

88

Image 100

Contents Bedside Unit Operator’s Guide Page It should not be used for Diagnosis of diabetes 2002, 1996 LifeScan, Inc. All rights reserved Table of Contents Table of Contents Preface Preface About This GuideVii Conventions Used in This Guide Help Preface Introduction Introduction Bedside Unit FrontTest Strip Holder General Operating Information Main Menu lets you select from six different functions Page Scanning a Barcode SureStepPro Test Strips Frontback Important Test Strip Information Precautions Page Infection Control Quality Control Test When to Perform a Quality Control Test Quality Control TestGlucose Control Solutions Performing a Quality Control Test Page Select the control level you wish to run for example, High Select the test strip lot Applying Control Solution to Test Strip Page Quality Control Test Page If the result is Failed Page Quality Control Test Patient Test Performing a Patient TestPatient Test Page Patient Test Applying Blood Sample to Test Strip Apply the blood to the test strip as follows Syringe Front Page Critical High indicates a result above the range Page Patient Test Data Management Transferring Data to the WorkstationData Management Page Using the Connection Module Select Transfer Data from the Main Menu SureStepPro 2.0 Users Ethernet Last Data Transfer mm/dd/yy hhmm Failed Bedside Unit Memory If you select Patient If you select QC/Lin/Unkn Press Menu to proceed, or turn off the bedside unit Care and Maintenance General CareCleaning the Outside of the Unit Cleaning the Test Strip Holder and LensContact points Lens area Care and Maintenance Changing the Batteries Care and Maintenance Page Adjusting the Screen Contrast Special Tests Linearity TestSpecial Tests Select Lot # Special Tests Page Special Tests Page Special Tests Unknown Solution Test Special Tests HIGH003 Special Tests Page Do not remove the test strip until the countdown is complete In-Service Test Select In-Service Mode from Special Tests menu Troubleshooting Troubleshooting Error Messages Error Possible Solution CauseError Possible Solution Clean bedside unit Detected a Make sure test strip With water to remove Message Possible Solution Cause Unexpected Messages and ObservationsCheck Data Re-enter your ID using New Test Memory full Space Data Shake vial Bedside unit is Bedside Unit Configuration Options Patient ResultsBedside Unit Configuration Options Bedside UnitNot need to enter Operator and IDs Quality Control QC Test Period Frequency of performing a Specifications Bedside Unit SpecificationsSpecifications Barcode SpecificationsType BF Equipment Cleaning Agents Index Index Unknown solution test Workstation Page For use with bedside units, versions 1.2