Lifescan SureStep Pro manual With water to remove

Page 96

Troubleshooting

	ERROR	POSSIBLE	SOLUTION
	ERROR	CAUSE	SOLUTION
		CAUSE

	Error 6	The bedside unit	1.Wipe contact points in lens
	System Error	detected a problem	area with cloth moistened
		with the electronics.	with water to remove
		with the electronics.	with water to remove
			residual bleach. Dry
			thoroughly, but
			NOTE: Before cleaning
			contact points, compare
			color of test strip confirma-
			tion dot to Color Chart on
			test strip bottle. If glucose
			level is very high or very low,
			take appropriate steps to
			monitor patient and provide
			medical care.
			• Repeat test with new
			test strip.
			• Make sure test strip lot
			number (and code)
			entered at bedside unit
			matches number on test
			strip bottle.
			2.If you continue to get any
			error message, obtain a
			laboratory result. Take
			appropriate steps to
			monitor patient and
			provide medical care while
			awaiting laboratory result.
			3.Contact LifeScan for help.

If you cannot resolve a problem, call LifeScan Healthcare Professional Line:

1 800 524-7226 (USA)

1 888 353-0800 (Canada)

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Contents Bedside Unit Operator’s Guide Page It should not be used for Diagnosis of diabetes 2002, 1996 LifeScan, Inc. All rights reserved Table of Contents Table of Contents Preface Preface About This GuideVii Conventions Used in This Guide Help Preface Introduction Introduction Bedside Unit FrontTest Strip Holder General Operating Information Main Menu lets you select from six different functions Page Scanning a Barcode SureStepPro Test Strips Frontback Important Test Strip Information Precautions Page Infection Control Quality Control Test When to Perform a Quality Control Test Quality Control TestGlucose Control Solutions Performing a Quality Control Test Page Select the control level you wish to run for example, High Select the test strip lot Applying Control Solution to Test Strip Page Quality Control Test Page If the result is Failed Page Quality Control Test Patient Test Performing a Patient TestPatient Test Page Patient Test Applying Blood Sample to Test Strip Apply the blood to the test strip as follows Syringe Front Page Critical High indicates a result above the range Page Patient Test Data Management Transferring Data to the WorkstationData Management Page Using the Connection Module Select Transfer Data from the Main Menu SureStepPro 2.0 Users Ethernet Last Data Transfer mm/dd/yy hhmm Failed Bedside Unit Memory If you select Patient If you select QC/Lin/Unkn Press Menu to proceed, or turn off the bedside unit Care and Maintenance General CareCleaning the Outside of the Unit Cleaning the Test Strip Holder and LensContact points Lens area Care and Maintenance Changing the Batteries Care and Maintenance Page Adjusting the Screen Contrast Special Tests Linearity TestSpecial Tests Select Lot # Special Tests Page Special Tests Page Special Tests Unknown Solution Test Special Tests HIGH003 Special Tests Page Do not remove the test strip until the countdown is complete In-Service Test Select In-Service Mode from Special Tests menu Troubleshooting Troubleshooting Error Messages Error Possible Solution CauseError Possible Solution Clean bedside unit Detected a Make sure test strip With water to remove Message Possible Solution Cause Unexpected Messages and ObservationsCheck Data Re-enter your ID using New Test Memory full Space Data Shake vial Bedside unit is Bedside Unit Configuration Options Patient ResultsBedside Unit Configuration Options Bedside UnitNot need to enter Operator and IDs Quality Control QC Test Period Frequency of performing a Specifications Bedside Unit SpecificationsSpecifications Barcode SpecificationsType BF Equipment Cleaning Agents Index Index Unknown solution test Workstation Page For use with bedside units, versions 1.2