Lifescan SureStep Pro manual Shake vial Bedside unit is

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Troubleshooting

	MESSAGE	POSSIBLE	SOLUTION
	MESSAGE	CAUSE	SOLUTION
		CAUSE

	Shake vial	Bedside unit is	Gently shake vial. Touch a
	and apply	ready for control	drop of solution to center of
	(High,	solution	pink test square.
	Normal,	application.	• If white pad becomes satu-
	Low) control		rated, you have applied
			too much solution. Repeat
			application with new strip.
			• If white patches or streaks
			appear on confirmation
			dot, you have not applied
			enough solution. Repeat
			application with new strip.

	Strip Lot	Test strip lot	Enter and use new test strip
	Expired	expired.	lot. Discard any remaining
			expired test strips.

	This QC Test	QC solution level	Do not perform QC test using
	Not Required	was not selected as	this level unless you
		required test by	understand that if test is
	Continue?	administrator.	performed and fails and QC
			lockout mode was selected,
			bedside unit will lock out
			users until this test and all
			required QC tests are
			performed and pass.

	Upload	Data transfer not	Transfer data.
	Overdue	performed within
		specified time.

	Wrong	Type of reagent	Check reagent type (low,
	Reagent	(solution) entered	normal, high, linearity, or
	Type	does not match	unknown) and re-enter
		test type.	information.

If you cannot resolve a problem, call LifeScan Healthcare Professional Line:

1 800 524-7226 (USA)

1 888 353-0800 (Canada)

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Contents Bedside Unit Operator’s Guide Page It should not be used for Diagnosis of diabetes 2002, 1996 LifeScan, Inc. All rights reserved Table of Contents Table of Contents Preface Preface About This GuideVii Conventions Used in This Guide Help Preface Introduction Introduction Bedside Unit FrontTest Strip Holder General Operating Information Main Menu lets you select from six different functions Page Scanning a Barcode SureStepPro Test Strips Frontback Important Test Strip Information Precautions Page Infection Control Quality Control Test When to Perform a Quality Control Test Quality Control TestGlucose Control Solutions Performing a Quality Control Test Page Select the control level you wish to run for example, High Select the test strip lot Applying Control Solution to Test Strip Page Quality Control Test Page If the result is Failed Page Quality Control Test Patient Test Performing a Patient TestPatient Test Page Patient Test Applying Blood Sample to Test Strip Apply the blood to the test strip as follows Syringe Front Page Critical High indicates a result above the range Page Patient Test Data Management Transferring Data to the WorkstationData Management Page Using the Connection Module Select Transfer Data from the Main Menu SureStepPro 2.0 Users Ethernet Last Data Transfer mm/dd/yy hhmm Failed Bedside Unit Memory If you select Patient If you select QC/Lin/Unkn Press Menu to proceed, or turn off the bedside unit Care and Maintenance General CareCleaning the Outside of the Unit Cleaning the Test Strip Holder and LensContact points Lens area Care and Maintenance Changing the Batteries Care and Maintenance Page Adjusting the Screen Contrast Special Tests Linearity TestSpecial Tests Select Lot # Special Tests Page Special Tests Page Special Tests Unknown Solution Test Special Tests HIGH003 Special Tests Page Do not remove the test strip until the countdown is complete In-Service Test Select In-Service Mode from Special Tests menu Troubleshooting Troubleshooting Error Messages Error Possible Solution CauseError Possible Solution Clean bedside unit Detected a Make sure test strip With water to remove Message Possible Solution Cause Unexpected Messages and ObservationsCheck Data Re-enter your ID using New Test Memory full Space Data Shake vial Bedside unit is Bedside Unit Configuration Options Patient ResultsBedside Unit Configuration Options Bedside UnitNot need to enter Operator and IDs Quality Control QC Test Period Frequency of performing a Specifications Bedside Unit SpecificationsSpecifications Barcode SpecificationsType BF Equipment Cleaning Agents Index Index Unknown solution test Workstation Page For use with bedside units, versions 1.2