Mitel 5330, 5340, 5320 manual Using Hot Desking, To log on to a Hot Desk-enabled base phone

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Call Features

Using Hot Desking

The Hot Desking feature allows users to share phones or temporarily move to other phones and yet maintain their personal identity and preferred phone configuration settings.

If your administrator has set you up with a Hot Desking Profile, you can log on to any Hot Desk- enabled base phone using the Hot Desk feature code (default is 348), your assigned Hot Desk Profile extension number, and your assigned Hot Desk Profile passcode. The system will then apply your phone profile – phone settings such as extension (intercom directory) number, class- of-service, language, programmable buttons, etc. – to the phone.

To log on to a Hot Desk-enabled base phone:

1.At a Hot Desk-enabled base phone, do one of the following:

•Press the Hot Desk feature button (if one is programmed on the phone).

•Press the LOGIN menu button (on six-line display phones).

•Dial 348.

Display phones show ENTER HOT DESK EXTENSION.

2.Dial your assigned Hot Desk extension number. Display phones show ENTER PASSCODE.

3.Dial your assigned Hot Desk passcode. Display phones show HOT DESK SESSION ACTIVATED for five seconds.

To log off of a Hot Desk session:

Do one of the following:

•Press the Hot Desk feature button (if one is programmed on the phone).

•Press the LOGOUT menu button (on six-line display phones).

•Dial 348.

Display phones show HOT DESK SESSION TERMINATED for five seconds.

If you forget to log off and then attempt to log on elsewhere, the system automatically logs you off of the original phone so that you can log on to the new phone.

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Mitel® 5320/5330/5340 IP Phone User Guide – Release 5.0, April 2013

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Contents Communications Platform Page Feature Code Feature ButtonsCommonly Used Feature Codes 5320/5330/5340 IP Phone Quick Reference GuidePlacing Emergency Calls Using Do-Not-DisturbAnswering Calls Placing Internal Intercom CallsTechpubs@mitel.com Maintenance and Repair Important Safety Instructions and PrecautionsSafety Notices Programming Emergency NumbersProduct Disposal Instructions Power RequirementsSoftware Updates Phone Usage Directive 1999/5/EC of the European Page Contents Using Automatic Trunk Answer Placing Calls Answering and Placing CallsCall Features Using the Directory Using Account CodesUsing Meet-Me Conferencing MessagesCordless Devices TroubleshootingHunt Groups IndexPage Welcome About Your IP Phone5320/5330 IP Phone Features IP PhoneIP Phone Features Handset Phone Feature DescriptionsRing/Message Indicator DisplayDialpad Buttons Navigation Page Buttons Programmable ButtonsMenu Buttons 5340 IP Phones only External SpeakerPhone Signals Comfort and Safety TipsTo view system information Using a HeadsetViewing the Phone Information To connect and activate the headsetAdjusting the Conference Unit Volume Using the 5310 IP Conference UnitAccessing/Exiting the Conference Controller Application Turning the Conference Unit On and OffMuting the Conference Unit Placing the Conference Unit in Presentation ModeTo enable/disable Presentation Mode To mute the Conference UnitUsing the Line Interface Module LIM To answer a Call using the analog line Making and Answering Calls Using the Analog ButtonTo make a call using the Analog line To end a current call when an incoming analog call arrivesMaking and Answering Calls Using the Failover Mode Page Adjusting the Viewing Angle To adjust the viewing angleChanging the Ring Tone Changing Volume LevelsAdjusting the Display Contrast and Brightness Changing the Language To change the display/prompt languagePress Large Text or Small Text Changing the Text Size on the DisplayTo change the text size on a display Using the Screen Saver To configure the screen saver on your IP PhoneTo wake your IP phone from screen saver mode To view your call history Viewing Call HistoryViewing Call History To delete an individual call record Deleting Call RecordsReviewing Call Record Icons Press Delete Log Entry To delete all calls by typeEditing Your Contact List Cutomizing Your Contact ListAdding Names to Your Contact List Dialing from Your Contact ListSpecifying Audio Feedback Options To adjust the volume of the audio feedbackTo play the beep, press Play button beep or Play error beep Using the Dialpad Buttons to Enter Characters To use the dialpad to enter charactersPersonalizing Your Phone To program a button Using Programmable ButtonsLamp Signals Description Outside Line Access Codes Default Access CodesDefault Feature Codes Extension NumbersAnswer Ringing Call 351 Automatic IC Access On/Off Message View Messages Listening to Background Music Resetting Programmable ButtonsResetting the IP Phone to the Default Settings Viewing Button AssignmentsTo switch between keymaps during a call Switching KeymapsTo switch between keymaps when your IP phone is idle Activating Door RelayAnswering Waiting Calls Using Automatic Call AccessAnswering Calls To redirect calls Using Automatic Trunk AnswerRedirecting Calls To use Automatic Trunk AnswerPlacing Emergency Calls Placing Emergency Calls using the LIM LinePlacing Calls Requesting a Callback Queuing the Phone Using Camp-onPlacing Internal Calls To place an external call Placing External CallsRedialing a Number To use RedialUsing Station Speed Dial Using Speed DialUsing System Speed Dial Storing Station Speed-Dial NumbersTo dial a Station Speed-Dial number Dialing Station Speed-Dial NumbersDeleting Station Speed-Dial Entries To delete a Station Speed-Dial entryTo program a System Speed-Dial button Assigning Speed-Dial Numbers to Programmable ButtonsTo program a Station Speed-Dial button Using the Directory Button Characters RepresentedTo disable the code Using Account CodesTo search for a directory name or feature To enter an optional account codeUsing Mute Using Handsfree ModeUsing Ring Intercom Always Placing Calls On Hold Entering a HookflashTransferring Calls to Other Extensions Using Reverse TransferTransferring Calls Transferring Calls to External NumbersTo display your user information and the date and time Viewing Your System InformationViewing Caller ID Information To show the outside party’s name/numberSystem Forwarding Forwarding CallsManual Call Forwarding To disable Dynamic Extension Express Using Dynamic Extension ExpressTo enable Dynamic Extension Express To answer a call routed to your mobile or home phoneTo use the Dynamic Extension Express Handoff pull feature Using the Handoff Push/Pull FeatureTo use the Dynamic Extension Express Handoff push feature To cancel the Dynamic Extension Express Handoff featureReceiving Message Waiting Indications Callback Auto Attendant NumberTransferring a Conference Placing Ad Hoc Conference CallsAdding a Conference Party Dropping Out of a ConferenceEnding a Conference and Placing all Parties on Hold To toggle between the held callersSetting Up a Meet-Me Conference Using Meet-Me ConferencingAccess Codes To set up a Meet-Me Conference using a personal access codePutting a Meet-Me Conference on Hold Joining a Meet-Me ConferenceDropping Out of a Meet-Me Conference Transferring a Meet-Me ConferenceTo use Record-A-Call Using Record-A-CallUsing Group Listen To stop Record-A-CallTo return a call or redial a number listed in a call log Using Call LoggingTo use Call Logging To delete individual call log entriesUsing Secondary Extension Buttons To log off of a Hot Desk session Using Hot DeskingTo log on to a Hot Desk-enabled base phone To change your station passcode Using the Configuration AssistantChanging Your Station Passcode To access the Configuration Assistant Accessing the Configuration AssistantChanging the Dynamic Extension Express Settings To change the DDE settings using Configuration AssistantTo change the DND settings using Configuration Assistant Changing the DND SettingsChanging the Manual Call Forwarding Settings To delete an existing Meet-Me Conference access code Managing Meet-Me Conferencing Access CodesTo create a new Meet-Me Conference access code Using Remote Programming To enable Dynamic Extension Express using Remote ProgrammingTo turn on Manual Call Forwarding using Remote Programming To turn on DND using Remote ProgrammingTo turn off DND using Remote Programming To turn off Call Forwarding using Remote ProgrammingTo change your station passcode using Remote Programming Page Messages Leaving Messages at Other ExtensionsDeleting Waiting Inter-Station Messages Canceling Messages Left at Other ExtensionsViewing and Responding to Messages To turn on DND Using Do-Not-Disturb DNDCode Default Mes New Message Default Message Sage To turn off DNDTo cancel all Reminder message requests Using Reminder MessagesCode Default New Message To set a Reminder messagePlacing a Page Announcement Enabling or Disabling the Page FeaturePaging Other System Users Page Logging in to ACD Hunt Groups To log in to one or more ACD hunt groupsLogging out of ACD Hunt Groups Stopping the ACD Hunt Group Wrap-up TimerTo stop the wrap-up timer To log out of one or more ACD hunt groupDiverting Hunt Group Calls Other Hunt Group FeaturesRequesting Agent Help To use Agent HelpMonitoring Calls Hunt Group Supervisor FeaturesAccepting or Rejecting Agent Help Calls Stealing Hunt Group CallsUsing Barge-In To monitor and/or barge in on a callPage Cordless Devices Feature Function Cordless Module Handset and Headset CombinationsTo pair a Bluetooth accessory Pairing the Cordless Module and DevicesPairing a Bluetooth Accessory with a Bluetooth Module To pair a Dect cordless deviceBlue LED Function Cordless Module LED IndicatorsTo unpair a cordless device Using the Volume Keys on Cordless Device Using a Cordless Device as a Remote ControlUsing the Mute Key on a Cordless Device Alerting Tones and LEDsLow Battery Level Using the Mitel Cordless Handset Cordless Handset FeaturesCordless Handset Alerting Tones and LEDs Answering CallsHanging Up To hang upLED Color LED State Indicates Using the Mitel Dect Cordless Headset Cordless Headset FeaturesCordless Headset Alerting Tones and LEDs Hang Up Using a Bluetooth HeadsetAnswer a Call Connecting/Disconnecting a Bluetooth Headset Using the Cordless Devices ApplicationEnabling/Disabling Auto-Connect on a Bluetooth Headset Low Battery LevelEditing a Bluetooth Headset Name To edit a nameCordless Devices Message Reason Error MessagesContact Information Troubleshooting Tips Problem Possible SolutionTo Handoff
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5330, 5320, 5340 specifications

The Mitel 5330 is a sophisticated IP phone designed to meet the communications needs of modern businesses. Offering a combination of advanced technology and user-friendly features, the Mitel 5330 is ideal for office environments where high-quality communication is essential.

At its core, the Mitel 5330 leverages Voice over Internet Protocol (VoIP) technology, allowing for seamless connectivity over the internet. This technology enhances voice clarity and reduces communication costs by utilizing existing network infrastructure instead of traditional phone systems. The phone utilizes the SIP (Session Initiation Protocol) standard, ensuring interoperability with various VoIP platforms.

One of the standout features of the Mitel 5330 is its extensive display. With a backlit graphical interface, users can easily navigate through menus and access information quickly. The phone typically includes a high-definition color display that enhances visibility, making it convenient for users to manage calls and access features.

The Mitel 5330 is equipped with programmable keys that enhance efficiency, allowing users to create shortcuts for frequently used functions, such as speed dialling or call transfer. This customizability allows employees to tailor the phone to their specific needs, increasing productivity in the workplace.

Additionally, the Mitel 5330 supports a wide range of call management features, including call hold, call forwarding, and three-way calling. These functionalities streamline communication processes, enabling teams to work collaboratively and efficiently. The phone also supports voicemail integration, ensuring that users never miss an important message.

Built-in audio technologies, such as wideband audio and high-definition sound quality, contribute to crystal-clear voice communication, minimizing misunderstandings during calls. Furthermore, the phone often includes a hands-free speakerphone option, enhancing flexibility for users who may need to multitask while conversing.

In terms of connectivity, the Mitel 5330 typically features various ports, including Ethernet connections, allowing for easy integration into existing network setups. Its robust architecture ensures reliability, even in demanding office environments.

Overall, the Mitel 5330 represents a powerful solution for businesses seeking a reliable, feature-rich IP phone. Its combination of advanced technology, user-friendly features, and high call quality makes it an excellent choice for organizations looking to improve their communication capabilities. With its focus on efficiency and performance, the Mitel 5330 can significantly enhance workplace productivity.
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