Answering and Placing Calls
Answering and Placing Calls
The following instructions describe how to answer and place internal and external calls and how to use related features.
NOTE
By default, internal (intercom) calls are assigned to the IC button, and external calls are assigned to the Call Key buttons.
Answering Calls
Your IP phone may be preset to automatically answer incoming internal calls in Handsfree Mode. To disable Handsfree Mode, see “Using Handsfree Mode” on page 43. After disabling Handsfree Mode, you can use your handset or headset to answer incoming calls.
To answer a call:
Lift the handset, or press (Speaker) to answer a call while using a headset, or to answer a call in Handsfree Mode. See “Using Handsfree Mode” on page 43.
If you are currently on a call, press the flashing IC or Call Key button to answer a waiting call. See “Answering Waiting Calls” below.
Answering Waiting Calls
If you receive a call while you are on another call, you hear a “call waiting” tone, the IC or Call button flashes, and the display shows the Caller ID information (if available).
To answer a waiting call:
Press the flashing IC or Call Key button. This action hangs up on the connected call and connects you to the waiting call. You can also place the first call on hold before you answer the waiting call. See “Placing Calls On Hold” on page 44.
Using Automatic Call Access
Automatic Call Access connects you to incoming internal or external calls when you pick up the
handset or press (Speaker). When Automatic Call Access is turned off, you must press the flashing IC or Call Key button to answer incoming calls.
To use Automatic Call Access for incoming IC calls:
With the handset
To use Automatic Call Access for incoming external (trunk) calls:
With the handset
OFF) appears.
Mitel® 5320/5330/5340 IP Phone User Guide – Release 5.0, April 2013 | Page 33 |