Mitel 5000 manual Programming a Fax Destination, Changing the Call Screening Transfer Method

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Unified Voice Messaging and Embedded Voice Mail User Guide

Programming a Fax Destination

You can specify a fax destination number for your mailbox, so callers can send a fax to your fax machine through your mailbox.4

To enter a fax destination number:

1.Access your mailbox as described on page 5.

2.Press 4 to select the Personal Options menu.

3.Press 9 for the More Options menu.

4.Press 1 to select Fax Number.

5.Enter the fax destination number. If you use the dialpad to enter the number, press # when you are done.

6.Press # to accept the number, or press 3 to erase and re-enter the number.

Changing the Call Screening Transfer Method

You can use the following Call Screening Transfer options to apply conditions to outside calls that are transferred to your extension from the system Auto Attendant.5

Unannounced Calls: Calls are sent directly to your extension.

Announce-Only Calls: Before Auto Attendant transfers a call to you, a prompt asks the caller to record his or her name. When you answer, you hear “You have a call from (caller’s name).” Then the call is sent to your extension.

Screened Calls: Before Auto Attendant transfers a call to you, a prompt asks the caller to record his or her name. When you answer, you hear “You have a call from (caller’s name).” You can then choose whether or not to accept the call.

To change the Call Screening Transfer method:

1.Access your mailbox as described on page 5.

2.Press 4 to select the Personal Options Menu.

3.Press 9 for the More Options menu.

4.Press 5 to select the Transfer Method menu. Then select one of the following:

Press 1 to select unannounced transfers.

Press 2 to select screened transfers.

Press 3 to select announce-only transfers.

Press * to return to the Personal Options menu.

4.This feature may or may not be enabled for your system.

5.This feature may or may not be enabled for your system.

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Contents Communications Platform CP Page Mailbox Access Mailbox System Messages Message Features Table of ContentsMailbox Preferences Unified Voice Messaging and Embedded Voice Mail User Guide About Voice Mail About Voice MailMailbox Setup To set up your voice mail accountRecording Your Directory Name To record your directory nameRecording Personal Greetings Mailbox SetupTo record or change your personal greeting Unified Voice Messaging and Embedded Voice Mail User Guide Mailbox Access Mailbox AccessTo access your voice mailbox Mailbox System MessagesListening to Messages Message FeaturesTo listen to messages Recovering Deleted Voice Messages Canceling Unheard Voice MessagesTo recover deleted voice messages To cancel unheard voice messagesRecording and Sending Voice Messages To record and send voice messagesUsing Remote Messaging To set up Remote MessagingTo send notifications to a phone number To send notifications to a pagerSwapping 7 Delete and 9 Save Settings Mailbox PreferencesChanging Your Mailbox Passcode To change your mailbox passcodeProgramming a Fax Destination Changing the Call Screening Transfer MethodTo enter a fax destination number To change the Call Screening Transfer methodReceiving Screened Calls Changing the Message EnvelopeChanging the Message Search Order To change envelope optionsUnified Voice Messaging and Embedded Voice Mail User Guide Voice Mail Directory Voice Mail DirectoryTo use the dialpad buttons to spell a name To search the DirectoryUnified Voice Messaging and Embedded Voice Mail User Guide Troubleshooting Tips Problem Possible SolutionVoice Mail Flowchart Mailbox Access