Mitel mitel 5000 communication platform manual Voice Mail Flowchart, Mailbox Access

Unified Voice Messaging and Embedded Voice Mail User Guide

Voice Mail Flowchart

In most menus, you can press * to return to the previous menu, or press # to accept the option.

Mailbox Access

1. Dial the voice mail extension number.

2.Press *, and then enter your

mailbox number.

3.Enter your passcode, and then press #.

Subscriber Mailbox Menu

“New” Message	1
“Record”
	2
“Saved”
	3
“Personal” Options
	4
Message “Options”
	5

Recording Options

While recording the msg:

Pause		2
“Continue”
		#
“Erase”
		3
After recording:
“Replay”
		1
“Append”
		2
Erase,” rerecord
		3
“Copy”
		4
Delivery “Options”
		9
Delivery Options
“Private”
		1
“Certified”
		2
“Priority”
		3
“Send”
		#
Send and Exit	Hang Up

Personal Options

Record “Greeting”
		1
“Primary” Greeting
	1
“Alternate” Greeting
	2
“System” Greeting
	3
Record Directory “Name”
		2
Rec./Chg. “Password”
		3
Chg. “Envelope” Settings
		4
“Time, Date”
	1
Message “Source”
	2
Length/Subj./Pages
	3
“All Options”
	4
“None”
	5
“Remote” Messaging
		5
“Primary” Cascade
	1
“Alternate” Cascade
	2
“More” Options
		9
Fax “Number”
	1
Message “Order”
	2
“Swap” 7 and 9
	3
“Transfer” Method
	5
Message Order
“New” Messages
		1
“Saved” Messages
		2
First In/First Out
	1
Last In/First Out
	2
Transfer Method
“Unannounced”
		1
“Screened”
		2
“Announce” Only
		3
Message Options
Cancel “Unheard” Msgs.
		1
“Recover”Del. Msgs.
		2
“Voice Mail”
	1

Accessing Messages

While message is playing:

“Back Up”		1
“Pause”
		2
Move “Forward”
		3
“Lower” Volume
		4
Play “Envelope”
		5
“Higher” Volume
		6
“Save” Message
		7
“Delete” Message
		9
“Skip” to End
		#
After the message:
“Replay” Message
		1
“Reply” to Message
		2
“VoiceMail”Msg.
	1
“Call Back”
	2
“Forward” a Copy
		3

Go to “Previous” Message	4
Play “Envelope”
	5
Go to “Next” Message
	6
“Save” Message
	7
“Delete Message”
	9

Remote Messaging

Program Cascade “Level” 1 Enter cascade level, then:

“Change”	1
“Personal” #
	2
“Pager” #
	3
Enter “Time” of Day
		2
Set “Days” of Week
		3
“Weekdays”
	1
All “Days”
	2
Individual “Day” 1–7
	3
Select Msg. “Category”
		4
“All Messages”
	1
“Priority” Messages
	2

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