Mitel mitel 5000 communication platform manual Recording Personal Greetings, Mailbox Setup

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Mailbox Setup

5.Press 3 to erase and rerecord your name. When you hear a tone, record your first and last name. Then press # to accept your recorded name.

Recording Personal Greetings

You may want to include the following information when recording your personal greeting:

Whether you are in the office and where you can be reached.

When you will be returning calls.

How to exit voice mail (for callers who do not want to leave a message). For example, “Press 0 to return to the operator.”

The following are sample greetings to help you plan your message:

Hello, this is __________. I am either on another line or away from my desk and cannot take your call at this time. If you need to speak to someone immediately, please dial zero now. Otherwise, leave a detailed message, and I will return your call as soon as possible. Thank you.

Hello, this is __________. I will be away from the office from day/date until day/date. If you need to speak to someone immediately, please dial zero now. Otherwise, leave a detailed message, and I will return your call when I return. Thank you.

If you do not record a personal greeting, the default system greeting is used. Following is a sample default system greeting.

__________ is not available. After the tone please record your message. When finished leaving

your message, hang up, or press # for more options.

To record or change your personal greeting:

1.Access your mailbox as described on page 5.

2.Press 4 to select the Personal Options menu.

3.Press 1 to record or change your personal greeting.

4.Do one of the following:

Press 1 to record or enable your primary greeting.

Press 2 to record or enable your alternate greeting.

Press 3 to enable the system default mailbox greeting.

5.Do one of the following:

If you selected the system greeting option, hang up.

If you already have a primary or alternate greeting, it is played when you select primary or alternate.

6.Do one of the following:

Press # to accept the greeting.

Press 1 to replay the greeting.

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Contents Communications Platform CP Page Mailbox Access Mailbox System Messages Message Features Table of ContentsMailbox Preferences Unified Voice Messaging and Embedded Voice Mail User Guide About Voice Mail About Voice MailTo record your directory name Mailbox SetupTo set up your voice mail account Recording Your Directory NameRecording Personal Greetings Mailbox SetupTo record or change your personal greeting Unified Voice Messaging and Embedded Voice Mail User Guide Mailbox System Messages Mailbox AccessMailbox Access To access your voice mailboxListening to Messages Message FeaturesTo listen to messages To cancel unheard voice messages Recovering Deleted Voice MessagesCanceling Unheard Voice Messages To recover deleted voice messagesTo record and send voice messages Recording and Sending Voice MessagesTo set up Remote Messaging Using Remote MessagingTo send notifications to a pager To send notifications to a phone numberTo change your mailbox passcode Swapping 7 Delete and 9 Save SettingsMailbox Preferences Changing Your Mailbox PasscodeTo change the Call Screening Transfer method Programming a Fax DestinationChanging the Call Screening Transfer Method To enter a fax destination numberTo change envelope options Receiving Screened CallsChanging the Message Envelope Changing the Message Search OrderUnified Voice Messaging and Embedded Voice Mail User Guide To search the Directory Voice Mail DirectoryVoice Mail Directory To use the dialpad buttons to spell a nameUnified Voice Messaging and Embedded Voice Mail User Guide Problem Possible Solution Troubleshooting TipsMailbox Access Voice Mail Flowchart