Mitel 5000 manual Mailbox Setup, Recording Your Directory Name, To set up your voice mail account

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Unified Voice Messaging and Embedded Voice Mail User Guide

Mailbox Setup

You must initialize your voice mail account before you can use voice mail features. If necessary, contact your voice mail administrator for the voice mail extension number and passcode.

To set up your voice mail account:

1.Dial the voice mail extension number. You hear the Main menu.

2.During or after the greeting, press * to identify yourself as a subscriber.

3.Enter your mailbox number.

4.Enter the default passcode (usually your mailbox number).

5.Do one of the following:

If you want to use a passcode, enter a new passcode using digits 0 to 9 (up to 12 digits), and then press #. The messaging system plays back your passcode.

If you do not want to use a passcode, press #.

6.Press # to accept the entry, or press 3 to erase and re-enter your passcode. After accepting the new passcode, the system prompts you to record your directory name.

7.After the tone, record your first and last names for the directory. When prompted, select one of the following options:

Press # to accept the name.

Press 1 to replay the recorded name.

Press 2 to add to your name.

Press 3 to erase and rerecord your name.

After recording your name, the system plays a message that introduces you to voice mail features. To skip the introduction, press #.

Recording Your Directory Name

Your directory name is used to identify you in the voice mail directory and to verify your mailbox number when messages are addressed to you. You can change your directory name at any time.

To record your directory name:

1.Access your mailbox as described on page 5.

2.Press 4 to select the Personal Options Menu.

3.Press 2. Your recorded name is played.

4.Do one of the following:

Press # to accept your recorded name.

Press 1 to replay your recorded name.

Press 2 to add to your name.

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Contents Communications Platform CP Page Table of Contents Mailbox Access Mailbox System Messages Message FeaturesMailbox Preferences Unified Voice Messaging and Embedded Voice Mail User Guide About Voice Mail About Voice MailRecording Your Directory Name Mailbox SetupTo set up your voice mail account To record your directory nameMailbox Setup Recording Personal GreetingsTo record or change your personal greeting Unified Voice Messaging and Embedded Voice Mail User Guide To access your voice mailbox Mailbox AccessMailbox Access Mailbox System MessagesMessage Features Listening to MessagesTo listen to messages To recover deleted voice messages Recovering Deleted Voice MessagesCanceling Unheard Voice Messages To cancel unheard voice messagesRecording and Sending Voice Messages To record and send voice messagesUsing Remote Messaging To set up Remote MessagingTo send notifications to a phone number To send notifications to a pagerChanging Your Mailbox Passcode Swapping 7 Delete and 9 Save SettingsMailbox Preferences To change your mailbox passcodeTo enter a fax destination number Programming a Fax DestinationChanging the Call Screening Transfer Method To change the Call Screening Transfer methodChanging the Message Search Order Receiving Screened CallsChanging the Message Envelope To change envelope optionsUnified Voice Messaging and Embedded Voice Mail User Guide To use the dialpad buttons to spell a name Voice Mail DirectoryVoice Mail Directory To search the DirectoryUnified Voice Messaging and Embedded Voice Mail User Guide Troubleshooting Tips Problem Possible SolutionVoice Mail Flowchart Mailbox Access