Mitel mitel 5000 communication platform manual About Voice Mail

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About Voice Mail

About Voice Mail

Mitel voice mail is an integrated component of the Mitel® 5000 and Inter-Tel®Axxess® phone systems. This user guide provides feature instructions for Unified Voice Messaging (UVM), and Embedded Voice Mail voice mail system features. Use this guide as a supplement to your endpoint user guide. Contact your voice mail administrator for more information about your voice mail system.

Note: Some features described in this user guide may or may not be enabled for your system. Contact your voice mail administrator for more information.

Your voice mail account is an electronic mailbox that usually corresponds to your extension. However, you can have a mailbox that does not correspond to an extension.

For quick reference, you can use the flowchart on page 18.

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Contents Communications Platform CP Page Mailbox Preferences Table of ContentsMailbox Access Mailbox System Messages Message Features Unified Voice Messaging and Embedded Voice Mail User Guide About Voice Mail About Voice MailTo set up your voice mail account Mailbox SetupRecording Your Directory Name To record your directory nameTo record or change your personal greeting Mailbox SetupRecording Personal Greetings Unified Voice Messaging and Embedded Voice Mail User Guide Mailbox Access Mailbox AccessTo access your voice mailbox Mailbox System MessagesTo listen to messages Message FeaturesListening to Messages Canceling Unheard Voice Messages Recovering Deleted Voice MessagesTo recover deleted voice messages To cancel unheard voice messagesTo record and send voice messages Recording and Sending Voice MessagesTo set up Remote Messaging Using Remote MessagingTo send notifications to a pager To send notifications to a phone numberMailbox Preferences Swapping 7 Delete and 9 Save SettingsChanging Your Mailbox Passcode To change your mailbox passcodeChanging the Call Screening Transfer Method Programming a Fax DestinationTo enter a fax destination number To change the Call Screening Transfer methodChanging the Message Envelope Receiving Screened CallsChanging the Message Search Order To change envelope optionsUnified Voice Messaging and Embedded Voice Mail User Guide Voice Mail Directory Voice Mail DirectoryTo use the dialpad buttons to spell a name To search the DirectoryUnified Voice Messaging and Embedded Voice Mail User Guide Problem Possible Solution Troubleshooting TipsMailbox Access Voice Mail Flowchart