Mitel 5235 manual Call Handling

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MAKING AND ANSWERING CALLS	40
Dial from your contact list	40
Dial from your history list	40
Dial from your messages list	40
Answer a call	41
End a call	41
Redial	41
Redial - Saved Number	41
Handsfree Operation	42
Auto-Answer	42
Using the Analog line	43
CALL HANDLING	43
Hold	43
Transfer	44
Conference	44
Swap	44
Call Forward	45
Messaging - Callback	47
USING CALL HISTORY	48
Refresh your call history list	48
Delete call logs	48
Display call log details	49
Add contact information from a call log to your People list	49

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Contents IP Phone 3300 ICP Contents Setting UP Your Contact List Call Handling Using Other Features Using the 5235 IP Phone with 5310 IP Conference Unit About the 5235 IP Phone IP Phone Features Tips for Your Comfort and SafetyFeature Function Dont cradle the handsetTo adjust the viewing angle Adjusting the viewing angleFor Users on Resilient 3300 ICP Systems IP Phone and Line Interface Module To open or close any of these shutters Using the Touch ScreensTo navigate through the lists in each shutter Headset Using the Phone shutterPage Using the People shutter Using the Messages shutter Page Message Details Using the History shutter Page Using the Settings shutter Page Using the Applications shutter Page To enter information using the on-screen keyboard Using the on-screen keyboardTo access 5235 IP Phone documentation Getting helpTips for setting up your 5235 IP Phone Cleaning your Touch ScreenTo freeze the touch screen using the Settings shutter Customizing Your 5235 IP PhoneSpecify Display Brightness and Contrast To adjust the display contrast using the volume controlsPress the Brightness and Contrast setting To specify the phone number displayed on your 5235 IP Phone Specify User InformationTo change the layout of your phone display Program Key Layout on Your 5235 IP PhoneTo label the tabs Press Rename TabOptionAction To adjust the volume of the audio feedbackSpecify Audio Feedback Options To calibrate the screen display Calibrate Screen DisplaySpecify Call Notification Behavior To specify preferences for internal numbers Select Dialing PreferencesTo specify preferences for external numbers To enable a screen saver Adjust Ringer ControlEnable a screen saver Press the Message Key Configuration setting Enable URL displays on your 5235 IP PhoneProgram Message key Program receipt of alternate message typesTips on programming features Programing Features on Your KeysFeatures see Program a Feature key Feature Softkey Programmable To program a feature key Program a feature keyProgram a 5235 IP Phone application Clear programming from key Program a hard keyProgram Message Waiting Indicator Enable personal softkey programmingTo enable softkey programming Press Message Waiting IndicatorAdding names to your contact list Setting UP Your Contact ListTo add a name to your contact list using the People shutter Editing information in your contact list Dial from your contact list Making and Answering CallsDial from your history list Dial from your messages listEnd a call Answer a callRedial Redial Saved NumberAuto-Answer Handsfree OperationHold Using the Analog lineCall Handling Swap TransferConference Program Call Forward Call ForwardTo create a Call Forward profile Messaging Callback To cancel Call ForwardTo turn Call Forward on once it has been programmed Press ActivateDelete call logs Using Call HistoryRefresh your call history list Press Copy to Contacts Display call log detailsAdd contact information from a call log to your People list Account Codes Using Other FeaturesTo use Forced Account Codes To enter an Account Code during a callCallback Press Agent LoginTo log in as an ACD agent To answer a CallbackCalculator Call PickupChange Language To use the CalculatorDay/Night CamponDisplay Keys Paging Do Not DisturbOverride Intrude To enable or disable Handsfree Answerback To answer a page while using the handsetDirect Paging To page a user at another extensionEmergency Calls Emergency Calls When Emergency Call Routing not ProgrammedTo answer a call when Auto Answer is disabled To enable Headset OperationTo disable Headset Operation Headset OperationTo mute the headset microphone Headset Operation with Feature Control SwitchTo answer a call Music Message Waiting IndicatorMake Busy To make a Group To respond to a Group Page by using Meet Me AnswerGroup Paging / Meet Me Answer Trunk Flash Speak@EaseNight Answer To log out of Hot Desking phone the phone must be idle Hot DeskingTo log into a Hot Desking phone the phone must be idle Messaging- Advisory Hot Desk Remote LogoutTo remotely log out a Hot Desking phone To use Messaging-AdvisoryQueue Status PhonebookTo use Phonebook To determine Queue StatusSpeed Call Ring AdjustReminder To tag a malicious call Using the 5235 IP Phone with 5310 IP Conference UnitTag Call Adjust the conference unit volume Access the Conference ControllerPlace the conference unit in Presentation mode Turn the conference unit on and offSet up forwarding for your Voice Mail Set up your mailboxTo set up your mailbox MessagingLog into your mailbox from your own extension To login to your mailbox from your extensionLog into your mailbox from another extension To login to your mailbox from another extensionLog out of your mailbox To logout of your mailboxPlay a voice message Display message detailsTo display details about a message To play a voice messageDelete a message Dial message senderSave a message Forward a message to your email address Add a message sender to contact listTo add a sender to your contact list To forward a message to your email addressTo perform a search using the Google search engine Using the 5235 IP Phone WEB BrowserTo start the Web Browser To enter the URL or web page addressTo navigate within the Web Browser Using the Line Interface ModuleTo answer a Call using the analog line Making and Answering Calls Using the Analog keyTo make a call using the Analog line To end a current call when an incoming analog call arrives Making and Answering Calls Using the Failover Mode

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