Lucent Technologies 108522426 manual Call Waiting, Camp-On, Coverage

Call Waiting

If Call Waiting is on, you hear a call-waiting tone when a call comes in and all your lines are in use. This feature works only on SA and ICOM buttons, not on line buttons labeled with telephone numbers.

When a call is waiting, you hear a single beep (inside call) or two beeps (outside call).

To complete a call and answer a waiting call:

1.When you hear the call-waiting tone, hang up.

2.When the telephone rings, lift the handset or press the Speaker button.

To put a call on hold and pick up a waiting call:

1.Press the Hold button.

2.Press an ICOM Originate Only or SA Originate Only button. (You must have one of these buttons available to pick up the call.)

3.Press the Feature button and dial 87.

4.To return to the call on hold, press the button with the fast-flashing green light.

To turn Call Waiting on or off:

1.Press the Menu button and select Ext Program [Prog].

2.Select Start and press any line button.

3.Select ListFeature [List].

4.Select CallWaiting [CWait] and then select On or Off.

5.Select Enter and press the Exit button (Home button on MLX telephones) to exit programming.

Camp-On

To program:

See Programming Buttons & Settings, p. 31.

Use this feature to hold a call at a busy extension; the call rings when the extension is available.

To camp on a busy extension so the call will ring at the extension when available:

1.Press the Exit button (Home button on MLX telephones).

2.Select CampOn [Camp].

Note: Do not use Camp-On if your system is equipped with a voice mail system.

Coverage

To program:

See Programming Buttons & Settings, p. 31.

Coverage allows calls to your extension to ring elsewhere, so that they can be handled by someone else. If your system has voice mail, your calls can also be covered that way. There are three types of coverage:

•Primary Coverage. If your calls are covered this way, they ring immediately at the covering telephone.

•Secondary Coverage. The covering telephone rings after a delay of 2 rings, giving you a chance to answer first.

•Group Coverage. Calls for a group of people (coverage group) may be covered by one or more people. Your System Manager can tell you how this works at your office.

Covering telephones are programmed with Cover buttons used to answer calls for others. Delay Ring on the covering telephone can add a longer delay before your calls ring there. If line buttons on your telephone are set to No Ring, however, calls on those lines are not covered (see Rings, p. 4).

To control coverage of inside calls, use these programmable settings: Coverage Inside On allows your inside calls to ring elsewhere; Coverage Inside Off turns inside coverage off.

You can also program buttons for these Coverage features:

•Use a Coverage VMS button to prevent or allow coverage of your outside calls by a voice mail system. These calls may still be covered by a person at another extension.

•Use a Coverage Off button to turn off or on all coverage of your calls.