Cisco Systems 7937G Answering a Call, Ending a Call, Using Hold and Resume, If you want to

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Answering a Call

You can answer a call by simply pressing the Off-hook button, or you can use other options if they are available on the conference station.

If you want to...	Then...	For more information, see...

Switch from a connected	Press Answer	Using Hold and Resume,
call to answer a new call		page 17

Answer a call on hold	Highlight the appropriate call, and then	Using Hold and Resume,
	press Resume	page 17

Send a call to your voice	Press iDivert	Accessing Voice Messages,
messaging system		page 36

Auto-connect calls	Use AutoAnswer	Using AutoAnswer, page 28

Retrieve a parked call on	Use Call Park	Storing and Retrieving Parked
another conference		Calls, page 25
station

Use the conference station	Use Call Pickup	Picking Up a Redirected Call
to answer a call ringing		on Your Conference Station,
elsewhere		page 24

Ending a Call

There are two ways to end a call.

If you want to...	Then...

Hang up your current call	Press	or EndCall.

Hang up one call, but preserve another	Press EndCall. If necessary, remove the call from hold first.
call on the same line

Using Hold and Resume

You can hold and resume calls.

If you want to...	...Then

Put a call on hold	1.	Make sure the call you want to put on hold is highlighted.
	2.	Press Hold.

Remove a call from hold	1.	Make sure the appropriate call is highlighted.
	2.	Press Resume.

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0

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Contents Including License and Warranty Page Common Phone Tasks Phone Screen Icons Contents Advanced Call Handling Cisco One-Year Limited Hardware Warranty Terms Index OL-11559-02 Getting Started Using this GuideIf you want to Then Power Outage Safety and Performance InformationUsing External Devices Finding Additional InformationCisco Product Security Overview Accessibility FeaturesConnecting the Conference Station to the Network Connecting Your Conference StationConnecting an Optional Third-Party Wireless Microphone Kit Connecting Optional External MicrophonesPower interface cable Registering with Taps Understanding Buttons and Hardware An Overview of Your Conference StationDescription Description For more information, see Understanding Line and Call Icons Understanding Lines vs. CallsIcon Line or call state Description Shared Line,Feature Buttons and Menus, Understanding Display Screen FeaturesSee Understanding Line and Call Icons, Cleaning and Maintaining the Display Screen Understanding Feature Buttons and MenusChoosing Menu Items Screen item Do thisUnderstanding Feature Availability Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then SeeSpeed Dials Placing a Call-Additional OptionsCorporate Personal DirectoryAnswering a Call Using Hold and ResumeEnding a Call If you want to Then For more information, seeSwitching Between Multiple Calls Using MuteViewing Multiple Calls TipsForwarding All Calls to Another Number Transferring CallsMaking Conference Calls Settings on the Web,Understanding Types of Conference Calls Options Web Pages,Meet-Me Conference Calls Starting and Joining a Standard ConferencePress ConfList Starting or Joining a Meet-Me Conference Call Advanced Call Handling Accessing Your User Options Web Pages,Speed Dialing On Your Conference Station,Picking Up a Redirected Call on Your Conference Station Storing and Retrieving Parked Calls Using a Shared LineUnderstanding Shared Lines Remote-in-Use IconPrivacy Adding Yourself to a Shared-Line CallTracing Suspicious Calls Using AutoAnswer Using Cisco Extension MobilityCustomizing Rings and Message Indicators Changing Conference Station SettingsSettings User Preferences Ring Type Web,Customizing the Conference Station Display Screen Settings User Preferences ContrastUsing Call Logs Using Call Logs and DirectoriesMissed Calls , Placed Calls , or Received Calls Directory Dialing Using Corporate Directory on Your Conference StationCorporate Directory exact name can vary Using Personal Directory on Your Conference Station Select Press Fast DialTips Indicators, Accessing Voice MessagesAccessing Your User Options Web Pages Using the User Options Web PagesConfiguring Features and Services on the Web If you want to Then do thisIf you want to Then do this after you log Using Personal Directory on the WebChoose User Options Personal Address Book Click Delete SelectedClick Add New Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dialing on the WebSee Configuring Fast Dials on the Web, Setting Up Conference Station Services on the WebClick Speed Dials Directory on Your Conference Station,Services Click Phone ServicesChoose User Options Device NextChoose User Options User Settings Controlling User Settings on the WebChanging Conference Station Settings, Controlling Line Settings on the WebClick Line Settings Calls to Another Number,Audible Message Waiting Indicator Policy drop-down list Web Pages, Using Cisco WebDialerIf you want to Then Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information Tracing Suspicious CallsSee Using Cisco Extension See Using AutoAnswer,General Troubleshooting Troubleshooting Your Conference StationSymptom Explanation Using the Quality Reporting Tool Viewing Conference Station Administration DataSettings Network Configuration , and then navigate to If you are asked to ThenDuration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareOL-11559-02 Index See also barge Page OL-11559-02 Taps OL-11559-02