Cisco Systems 7937G Storing and Retrieving Parked Calls, Using a Shared Line, Remote-in-Use Icon

Storing and Retrieving Parked Calls

You can park a call when you want to store the call so that you or someone else can retrieve it from another conference station in the Cisco Unified Communications Manager system (for example, a conference station at a coworker’s desk or in a conference).

If you want to...	Then...
Store an active call	1.	During a call, press Park. (You may need to press the more softkey to
using Call Park		see Park.)
	2.	Note the call park number displayed on the conference station screen.
	3.	Hang up.
Retrieve a parked call	Enter the call park number from any conference station in your network to
	connect to the call.

Note You have a limited amount of time to retrieve a parked call before it reverts to ringing at the original number. For more information, see your system administrator.

Using a Shared Line

Your system administrator might ask you to use a shared line if you:

•Have multiple conference stations and want one conference station number

•Share call-handling tasks with coworkers

•Handle calls on behalf of a manager

Understanding Shared Lines

Remote-in-Use Icon

The remote-in-use icon appears when another conference station that shares your line has a connected call. You can place and receive calls as usual on the shared line, even when the remote-in-use icon appears.

Sharing Call Information and Barging

Conference stations that share a line each display information about calls that are placed and received on the shared line. This information might include caller ID and call duration.

When call information is visible in this way, you and coworkers who share a line can add yourselves to calls using either Barge or cBarge. See Adding Yourself to a Shared-Line Call, page 26.

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 25