Cisco Systems 7937G warranty Picking Up a Redirected Call on Your Conference Station

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Picking Up a Redirected Call on Your Conference Station

Call PickUp allows you to answer a call that is ringing on a coworker’s conference station by redirecting the call to your conference station. You might use Call PickUp if you share call-handling with coworkers.

If you want to...	Then...

Answer a call that is ringing on	1.	Do one of the following:
another extension within your call		– If the PickUp softkey is available, press it.
pickup group		– If the PickUp softkey is available, press it.
pickup group		– If the PickUp softkey is not available, go off-hook to
		– If the PickUp softkey is not available, go off-hook to
		display it, and then press PickUp.
		If the conference station supports auto-pickup, you are
		now connected to the call.
	2.	If the call rings, press Answer to connect to the call.

Answer a call that is ringing on	1.	Do one of the following:
another extension outside of your		– If the GPickUp softkey is available, press it.
group		– If the GPickUp softkey is available, press it.
group		– If the GPickUp softkey is not available, go off-hook
		– If the GPickUp softkey is not available, go off-hook
		to display it, and then press GPickUp.
	2.	Enter the group pickup code.
		If the conference station supports auto-pickup, you are
		now connected to the call.
	3.	If the call rings, press Answer to connect to the call.

Answer a call that is ringing on	1.	Do one of the following:
another extension in your group or		– If the OPickUp softkey is available, press it.
in an associated group		– If the OPickUp softkey is available, press it.
in an associated group		– If the OPickUp softkey is not available, go off-hook
		– If the OPickUp softkey is not available, go off-hook
		to display it, and then press OPickUp.
		If the conference station supports auto-pickup, you are
		now connected to the call.
	2.	If the call rings, press Answer to connect to the call.

Tips

•Pressing PickUp and GPickUp connects you to the call that has been ringing for the longest time.

•Pressing OPickUp connects you to the call in the pickup group with the highest priority. Your system administrator sets the priority of pickup groups.

24	OL-11559-02

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Contents Including License and Warranty Page Common Phone Tasks Phone Screen Icons Contents Advanced Call Handling Cisco One-Year Limited Hardware Warranty Terms Index OL-11559-02 If you want to Then Using this GuideGetting Started Safety and Performance Information Power OutageUsing External Devices Finding Additional InformationAccessibility Features Cisco Product Security OverviewConnecting Your Conference Station Connecting the Conference Station to the NetworkConnecting Optional External Microphones Connecting an Optional Third-Party Wireless Microphone KitPower interface cable Registering with Taps An Overview of Your Conference Station Understanding Buttons and HardwareDescription Description For more information, see Understanding Lines vs. Calls Understanding Line and Call IconsIcon Line or call state Description Shared Line,See Understanding Line and Call Icons, Understanding Display Screen FeaturesFeature Buttons and Menus, Understanding Feature Buttons and Menus Cleaning and Maintaining the Display ScreenChoosing Menu Items Screen item Do thisUnderstanding Feature Availability Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then SeePlacing a Call-Additional Options Speed DialsCorporate Personal DirectoryUsing Hold and Resume Answering a CallEnding a Call If you want to Then For more information, seeUsing Mute Switching Between Multiple CallsViewing Multiple Calls TipsTransferring Calls Forwarding All Calls to Another NumberSettings on the Web, Making Conference CallsUnderstanding Types of Conference Calls Options Web Pages,Press ConfList Starting and Joining a Standard ConferenceMeet-Me Conference Calls Starting or Joining a Meet-Me Conference Call Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing On Your Conference Station,Picking Up a Redirected Call on Your Conference Station Using a Shared Line Storing and Retrieving Parked CallsUnderstanding Shared Lines Remote-in-Use IconAdding Yourself to a Shared-Line Call PrivacyTracing Suspicious Calls Using Cisco Extension Mobility Using AutoAnswerChanging Conference Station Settings Customizing Rings and Message IndicatorsSettings User Preferences Ring Type Web,Settings User Preferences Contrast Customizing the Conference Station Display ScreenMissed Calls , Placed Calls , or Received Calls Using Call Logs and DirectoriesUsing Call Logs Corporate Directory exact name can vary Using Corporate Directory on Your Conference StationDirectory Dialing Using Personal Directory on Your Conference Station Press Fast Dial SelectTips Accessing Voice Messages Indicators,Using the User Options Web Pages Accessing Your User Options Web PagesConfiguring Features and Services on the Web If you want to Then do thisUsing Personal Directory on the Web If you want to Then do this after you logChoose User Options Personal Address Book Click Delete SelectedChoose User Options Fast Dials Click Add NewSetting Up Speed Dialing on the Web Using the Address Book Synchronization ToolSetting Up Conference Station Services on the Web See Configuring Fast Dials on the Web,Click Speed Dials Directory on Your Conference Station,Click Phone Services ServicesChoose User Options Device NextControlling User Settings on the Web Choose User Options User SettingsControlling Line Settings on the Web Changing Conference Station Settings,Click Line Settings Calls to Another Number,Audible Message Waiting Indicator Policy drop-down list Using Cisco WebDialer Web Pages,If you want to Then Understanding Additional Configuration Options Using a Shared Line,If you Then For more information Tracing Suspicious CallsSee Using AutoAnswer, See Using Cisco ExtensionSymptom Explanation Troubleshooting Your Conference StationGeneral Troubleshooting Viewing Conference Station Administration Data Using the Quality Reporting ToolSettings Network Configuration , and then navigate to If you are asked to ThenCisco One-Year Limited Hardware Warranty Terms Duration of Hardware WarrantyReplacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA NumberOL-11559-02 Index See also barge Page OL-11559-02 Taps OL-11559-02