Cisco Systems 7937G Understanding Lines vs. Calls, Understanding Line and Call Icons, Shared Line

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Understanding Lines vs. Calls

To avoid confusion about lines and calls, refer to these descriptions:

•Line—A line corresponds to the directory number that others can use to call you. Each conference station supports one line only. To see your conference station’s line, look at the upper right of the display screen.

•Call—A line supports multiple calls. By default, the conference station supports four connected calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

Understanding Line and Call Icons

The conference station displays icons to help you determine the line call state.

Icon

Line or call state

Description

 

 

 

 

Off-hook line

You are dialing a number or an outgoing call is ringing.

 

 

 

 

Connected call

You are currently connected to the other party.

 

 

 

 

Ringing call

An incoming call is ringing on your line.

 

 

 

 

Call on hold

You have put the call on hold. See Using Hold and Resume, page 17.

 

 

 

 

Remote-in-use

Another phone that shares your line has a connected call. See Using a

 

 

Shared Line, page 25.

 

 

 

Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0

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Contents Including License and Warranty Page Common Phone Tasks Phone Screen Icons Contents Advanced Call Handling Cisco One-Year Limited Hardware Warranty Terms Index OL-11559-02 Getting Started Using this GuideIf you want to Then Finding Additional Information Safety and Performance InformationPower Outage Using External DevicesCisco Product Security Overview Accessibility FeaturesConnecting the Conference Station to the Network Connecting Your Conference StationConnecting an Optional Third-Party Wireless Microphone Kit Connecting Optional External MicrophonesPower interface cable Registering with Taps Understanding Buttons and Hardware An Overview of Your Conference StationDescription Description For more information, see Shared Line, Understanding Lines vs. CallsUnderstanding Line and Call Icons Icon Line or call state DescriptionFeature Buttons and Menus, Understanding Display Screen FeaturesSee Understanding Line and Call Icons, Screen item Do this Understanding Feature Buttons and MenusCleaning and Maintaining the Display Screen Choosing Menu ItemsUnderstanding Feature Availability If you want to Then See Basic Call HandlingPlacing a Call-Basic Options For more informationPersonal Directory Placing a Call-Additional OptionsSpeed Dials CorporateIf you want to Then For more information, see Using Hold and ResumeAnswering a Call Ending a CallTips Using MuteSwitching Between Multiple Calls Viewing Multiple CallsForwarding All Calls to Another Number Transferring CallsOptions Web Pages, Settings on the Web,Making Conference Calls Understanding Types of Conference CallsMeet-Me Conference Calls Starting and Joining a Standard ConferencePress ConfList Starting or Joining a Meet-Me Conference Call On Your Conference Station, Accessing Your User Options Web Pages,Advanced Call Handling Speed DialingPicking Up a Redirected Call on Your Conference Station Remote-in-Use Icon Using a Shared LineStoring and Retrieving Parked Calls Understanding Shared LinesPrivacy Adding Yourself to a Shared-Line CallTracing Suspicious Calls Using AutoAnswer Using Cisco Extension MobilityWeb, Changing Conference Station SettingsCustomizing Rings and Message Indicators Settings User Preferences Ring TypeCustomizing the Conference Station Display Screen Settings User Preferences ContrastUsing Call Logs Using Call Logs and DirectoriesMissed Calls , Placed Calls , or Received Calls Directory Dialing Using Corporate Directory on Your Conference StationCorporate Directory exact name can vary Using Personal Directory on Your Conference Station Select Press Fast DialTips Indicators, Accessing Voice MessagesIf you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Configuring Features and Services on the WebClick Delete Selected Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address BookClick Add New Choose User Options Fast DialsUsing the Address Book Synchronization Tool Setting Up Speed Dialing on the WebDirectory on Your Conference Station, Setting Up Conference Station Services on the WebSee Configuring Fast Dials on the Web, Click Speed DialsNext Click Phone ServicesServices Choose User Options DeviceChoose User Options User Settings Controlling User Settings on the WebCalls to Another Number, Controlling Line Settings on the WebChanging Conference Station Settings, Click Line SettingsAudible Message Waiting Indicator Policy drop-down list Web Pages, Using Cisco WebDialerIf you want to Then Tracing Suspicious Calls Understanding Additional Configuration OptionsUsing a Shared Line, If you Then For more informationSee Using Cisco Extension See Using AutoAnswer,General Troubleshooting Troubleshooting Your Conference StationSymptom Explanation If you are asked to Then Viewing Conference Station Administration DataUsing the Quality Reporting Tool Settings Network Configuration , and then navigate toDuration of Hardware Warranty Cisco One-Year Limited Hardware Warranty TermsTo Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for HardwareOL-11559-02 Index See also barge Page OL-11559-02 Taps OL-11559-02
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