Siemens 3000 operating instructions Fixing Problems, Telephone Maintenance, Troubleshooting

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Fixing Problems

Fixing Problems

Telephone Maintenance

•Always use a damp or antistatic cloth to clean the telephone. Never use a dry cloth.

•If the telephone is very dirty, clean it with a diluted neutral cleaner con- taining surfactants, such as a dish detergent. Afterwards remove all traces of the cleaner with a damp cloth (using water only).

•Never use cleaners containing alcohol, cleaners that corrode plastic, or abrasive powders.

Troubleshooting

Pressed key does not respond:

Check whether the key is stuck.

Telephone does not ring:

Check whether the "do not disturb" function was activated on your tele- phone. On lifting the handset, you will hear a special dial tone. If so, deac- tivate it Æ page 14.

You cannot dial an external number:

Check whether you telephone is locked. On lifting the handset, you will hear a special dial tone. If so, unlock the telephone Æ page 30.

To correct any other problem:

First contact System Support. If System Support is unable to correct the problem, contact Customer Service.

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Contents

HiPath HiPath AllServe Before You Begin Important NotesCE mark Environmental labelAccessing Functions Basic operating instructionsMaking and Answering Calls Making CallsIf You Cannot Reach a Destination Calling Multiple Parties SimultaneouslyUsing Other Functions Using Other Team FunctionsAll About Your Telephone IndexBasic operating instructions OptiPoint 500 entry control panelHow to Use these Operating Instruc- tions Accessing Functions With CodesWith Function Keys Making and Answering Calls Answering a CallOpen Listening in the Room During a Call Using Call Waiting Accepting a Waiting Call Camp-OnPreventing and Allowing Call Waiting Auto- matic Camp-On Ending the first call and answering the waiting callAccepting a Specific Call for Your Col- league Rejecting CallsTurning the Call Waiting Tone On and Off Using Mailboxes Using Timed RemindersUsing the Speakerphone Turning Do Not Disturb On and Off Turning the Microphone On and OffTurning off the mute Speaking to visitors via the entrance telephoneActivating the door opener Deactivating the door openerMaking Calls Dialing NumbersOn-Hook Dialing Called party does not answer or is busyCaller ID Suppression Talking to Your Colleague With a Speaker CallActivating Tone Dialing Dtmf Suffix Dialing When the reserved trunk becomes free Reserve TrunkAssigning a Station Number Not for U.S Trunk FlashAssociated Dialing/Dialing Aid Switching to the Party on Hold Toggle Calling Multiple Parties SimultaneouslyCalling a Second Party Consultation Hold Conducting a Conference Adding Up to Five to the Conference Initiator OnlyLeaving a Conference Ending a Conference Initiator OnlyTransferring a Call After a Speaker Call Announcement in a GroupParking a Call Picking up Retrieving a Held CallRetrieving a Parked Call Using Station and System Speed-Dial Numbers Making Calls to Stored DestinationsRedialing a Number Displaying and Assigning Call Charges Dialing with Call Charge AssignmentUsing Callback If You Cannot Reach a Destina TionStoring a Callback Answering a CallbackCall Waiting Camp-On Busy Override Joining a Call in ProgressTelephone Settings Adjusting the Ring VolumeAdjusting the Ring Tone CallLocking the Telephone to Prevent Un- authorized Use To lock and unlock the telephoneSaving Your PIN Saving Station Numbers and Appointments Storing Station Speed-Dial NumbersSaving Appointments Deleting and checking a saved appointmentTesting the Telephone Testing the Telephone FunctionsUsing Variable Call Forwarding Call ForwardingDeactivating call forwarding Using Night Answer Step by Step Using Other Functions Sending a MessageDeleting Sent Messages Answering MessagesUsing Another Telephone Like Your Own Change call number relocate G9 L Silent Monitor Monitoring a RoomActivating the telephone to be monitored Deactivating the telephone to be monitoredActivating Functions for Another Telephone Using System Functions from the Outside Locking Another Telephone to Prevent Unauthorized UseStep by Step Consultation Controlling Relays Radio Paging Not for U.SSimple Paging Equipment PagingEnhanced Paging Equipment Hipath 3700/ 3750 Only Answering the page from the nearest telephoneForwarding Calls on Lines Transferring Calls Directly to the Exec- utive Only in an Executive/Secretary GroupUsing Other Team Functions Turning Group Call On and OffYou belong to a hunt group or a group call Accepting a Call for Another Member of Your Team Activating and Deactivating a Ringing GroupSaving telephones for the ringing group Removing all telephones in call ringing groupTurning the night service on and off for UCD Uniform Call Distribution UCDLogging on and off at the beginning and end of your shift Logging on and off during your shiftSpecial Functions in the LAN PC Network Leaving a Hunt Group/Group CallYou belong to multiple groups of another HiPath Transferring Call Forwarding == L Saving the telephones for the ringing group FB9or GB9 ... = L Opening the Door Documentation Fixing Problems Telephone MaintenanceTroubleshooting Index CallHiPath AllServe Speed-dialing Page Overview of Functions and Codes Alphabetical CGA@ L?=L Dmsn L CFB@ L G9L CG?AL =9D Code L Service FCC and Industry Canada ComplianceFCC Certification and Requirements FCC Rules, PartFCC and Industry Canada Compliance Equipment Attachment Limitations Ringer Equivalence Number RENEquipment Attachment Limitations 43$643360+43450&45304094

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