BT 500 manual Help

Page 75

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

Help 75

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•The battery may be flat, dead or incorrectly inserted.

•Recharge or replace the battery pack.

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•Is the handset registered correctly to the base, see page 33.

•Check that the mains power is correctly connected.

•Check that the handset is within range of the base.

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•The battery charge is low, place the handset on the base/charger to recharge.

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•Try cleaning the charging contacts.

•Check that the mains power is correctly connected.

You hear the busy tone when you press .

•Make sure the handset is in range of the base.

•Another handset registered to your BT Verve 500 base may be on the line.

Answering machine does not record any messages

•The memory may be full. Play and delete old messages, see pages 49-50 or 52.

If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com

Image 75

Contents User Guide Welcome… Got everything? Need help?This guide Answering machine Sound settingsPhone settings This guideText messaging General information Caller Display Using additional handsetsLocation Setting upSignal strength Getting startedSet the date and time Battery low warningBattery performance Getting startedFor the hour and 2 for the minute e.g. for 2.15pm, enter Clock Setting is displayed, press OK to selectCurrent time and date setting is displayed. Enter 2 digits Plug the other end into the mains wall socket and switchHandset buttons Getting to know your phoneHandset Battery levelsAlarm clock Ringer offAnswering machine and base buttons Range Handset name and number Time Battery Date PhonebookGetting to know your phone Standby displayNavigating the menus Following table shows you where each letterCharacter map Storing a name in the phonebook, seeMenu map Preparatory dialling pre-dial Using the phoneSwitch the handset power on/off Make an external callReceive a call Using the phoneEarpiece/receiver volume Press UP to increase or Down to decrease the volumeSecrecy mute HandsfreeMake a call in handsfree Call a number from the redial list Switch to handsfree during a callRedial list Answer a call in handsfreeCopy a number from the redial list to the phonebook Keypad lockName and number phonebook Paging handsetsWriting tips Store a name and numberDial a number Entering namesDelete an entry or all entries Edit an entrySave a phonebook number to a quick dial key Copy an entry to another handsetCopy SIM card contacts to the phonebook Dial a quickdial numberEnter your SIM Card PIN. Enter your 4-digit SIM PIN code Press Option soft key then use UP or Down to display CopyDisplay settings WallpaperContrast Alarm and time settings Set the alarmSet the time and date Silence the alarm Alarm and time settingsSound settings Handset earpiece/speaker volumeExternal call ringer melody and volume Press OK to confirm To exit and return to standby Sound settingsInternal call ringer melody and volume Melody is highlighted, press OK to selectBase ringer melody and volume Handset tones Register a handset Phone settingsHandset settings Auto answerDim mode Phone settingsHandset name Reset your handsetRoom monitor System PIN code Base settingsDe-register a handset Reset your basePause time Recall timeCall log type Auto-delete Answering machine Answering machine settings via the handset Switch the answering machine ON/OFFAnswer delay Require and select OK Press To exit and return to standby Press UP or Down to select the answer delay setting youAnswering machine Automatic for the ‘time saver’ optionMonitoring/call screening Time stamp on/offDefault setting is ‘standard’ Recording qualityYou can select either standard or high quality recording. Answer Only Outgoing messagesRecord your own outgoing message Answer and RecordCheck your outgoing message Select the outgoing message answer modeListening to your messages Memory full Record a memoCheck/delete the OGM Answering machine settings via the baseRecord a new outgoing message Standby mode, press Hold Remote accessStandby mode Press and hold to delete all messages Change the remote access PIN codeSwitch remote control On/Off Time saver Switch your answering machine on remotelyCheck for messages remotely Operating your answering machine remotelyPause playback Switch answering machine on/offPlay all messages Play new messagesBT Caller Display Calls logView and dial from the Calls log BT Caller Display Press or to dial a displayed numberCopy a Calls log number to the phonebook Delete a/all Calls log numbers Subscribe to the text messaging service Cost of the fixed line serviceText messaging Text messaging Send a text messageSent messages are stored in the Outbox Your BT Verve 500 can store up to 30 messages Entering textSaved messages are stored in the Drafts box Received messages are stored in the InboxSee page 13 for the complete character map Receiving and reading text messagesPress UP/DOWN/LEFT/RIGHT to Or, select to open the phonebook and scroll UP or DownReceiving a call while writing a text Back to cancelTo scroll and display the name/number you want. Press Confirm and sendText messaging Delete messages stored in the Drafts box Memory Full and Delete Messages alternately Read, edit, send or delete messages stored in the OutboxNumbers Stored Service Centre numbersCenter 2 and press OK Select an SMS Center to send/receive from Using additional handsets Internal callsReceiving an external call while on an internal call Way Calls Transferring callsHelp Help Cannot register a handset to a base Cannot access your messages from another phoneAnswering machine messages have the wrong date and time No Caller Display number/name displayedCustomer Helpline Possible problems with text messagingText messages cannot be sent and screen displays Failed Cannot send textCannot receive text Further help and advice for text queries on BT linesGeneral sales enquiries Billing enquiriesRefer to the telephone number shown on your telephone bill Press OK. Number is displayed. Enter 00000 and press OK You keep hearing an error beepGeneral information General information CleaningGuarantee For your records Technical informationConnecting to a switchboard Ofﬁces worldwide

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