BT 500 manual Guarantee

Page 83

Verve 500 – New Style – Edition 3 – 07.09.06 – 7706

	General information		83

Guarantee	Within the 12 month guarantee period:
Your BT Verve 500 is guaranteed for a period of 12	Prior to returning your product, please read the Help
	section beginning on page 74 or contact the Helpline
months from the date of purchase.
	on 0870 242 6652 or the email Helpdesk:
Subject to the terms listed below, the guarantee will
	bthelpdesk@convergys.com for assistance. In the
provide for the repair of, or at BT’s or its agent’s	unlikely event of a defect occurring, please follow the
discretion, the option to replace the BT Verve 500 or	Helpline’s instructions for replacement or repair.
any component thereof, (other than batteries), which
is identified as faulty or below standard, or as a result	Outside of the 12 month guarantee period:
of inferior workmanship or materials. Products over	If your product needs repair after the guarantee
28 days old from the date of purchase may be
	period has ended, the repair must meet the approval
replaced with a refurbished or repaired product.
	requirements for connection to the telephone

The conditions of this guarantee are:	network.

• The guarantee shall only apply to defects that occur	We recommend that you contact BT’s approved repair
	agent Helpdesk Solutions on 0870 240 5029 or a
within the 12 month guarantee period.
	local qualified repairer.
• Proof of purchase is provided.

• The equipment is returned to BT or its agent as	Returning your phone

instructed.	If the Helpline is unable to remedy your problem they
• This guarantee does not cover any faults or defects	will ask you to return the product. Where possible,
	pack the product in its original packaging. Please
caused by accidents, misuse, fair wear and tear,
	remember to include all parts, including the line
neglect, tampering with the equipment, or any
	cords, power supply units and the original battery
attempt at adjustment or repair other than through
	pack. (Please note that we cannot take responsibility
approved agents.
	for goods damaged in transit.) Please obtain and
• This guarantee does not affect your statutory rights.
	keep proof of posting from the Post Office.

If you experience any problems, please call the Helpline on 0870 242 6652 or email bthelpdesk@convergys.com

Image 83

Contents User Guide Welcome… Got everything? Need help?This guide Answering machine Sound settingsPhone settings This guideText messaging General information Caller Display Using additional handsetsLocation Setting upSignal strength Getting startedSet the date and time Battery low warningBattery performance Getting startedFor the hour and 2 for the minute e.g. for 2.15pm, enter Clock Setting is displayed, press OK to selectCurrent time and date setting is displayed. Enter 2 digits Plug the other end into the mains wall socket and switchHandset buttons Getting to know your phoneHandset Battery levelsAlarm clock Ringer offAnswering machine and base buttons Range Handset name and number Time Battery Date PhonebookGetting to know your phone Standby displayNavigating the menus Following table shows you where each letterCharacter map Storing a name in the phonebook, seeMenu map Preparatory dialling pre-dial Using the phoneSwitch the handset power on/off Make an external callReceive a call Using the phoneEarpiece/receiver volume Press UP to increase or Down to decrease the volumeMake a call in handsfree Secrecy muteHandsfree Call a number from the redial list Switch to handsfree during a callRedial list Answer a call in handsfreeCopy a number from the redial list to the phonebook Keypad lockName and number phonebook Paging handsetsWriting tips Store a name and numberDial a number Entering namesDelete an entry or all entries Edit an entrySave a phonebook number to a quick dial key Copy an entry to another handsetCopy SIM card contacts to the phonebook Dial a quickdial numberEnter your SIM Card PIN. Enter your 4-digit SIM PIN code Press Option soft key then use UP or Down to display CopyContrast Display settingsWallpaper Set the time and date Alarm and time settingsSet the alarm Silence the alarm Alarm and time settingsExternal call ringer melody and volume Sound settingsHandset earpiece/speaker volume Press OK to confirm To exit and return to standby Sound settingsInternal call ringer melody and volume Melody is highlighted, press OK to selectBase ringer melody and volume Handset tones Register a handset Phone settingsHandset settings Auto answerDim mode Phone settingsHandset name Reset your handsetRoom monitor System PIN code Base settingsDe-register a handset Reset your basePause time Recall timeCall log type Auto-delete Answering machine Answer delay Answering machine settings via the handsetSwitch the answering machine ON/OFF Require and select OK Press To exit and return to standby Press UP or Down to select the answer delay setting youAnswering machine Automatic for the ‘time saver’ optionMonitoring/call screening Time stamp on/offYou can select either standard or high quality recording. Default setting is ‘standard’Recording quality Answer Only Outgoing messagesRecord your own outgoing message Answer and RecordCheck your outgoing message Select the outgoing message answer modeListening to your messages Memory full Record a memoCheck/delete the OGM Answering machine settings via the baseRecord a new outgoing message Standby mode, press Hold Remote accessStandby mode Press and hold to delete all messages Change the remote access PIN codeSwitch remote control On/Off Time saver Switch your answering machine on remotelyCheck for messages remotely Operating your answering machine remotelyPause playback Switch answering machine on/offPlay all messages Play new messagesView and dial from the Calls log BT Caller DisplayCalls log Copy a Calls log number to the phonebook BT Caller DisplayPress or to dial a displayed number Delete a/all Calls log numbers Text messaging Subscribe to the text messaging serviceCost of the fixed line service Sent messages are stored in the Outbox Text messagingSend a text message Your BT Verve 500 can store up to 30 messages Entering textSaved messages are stored in the Drafts box Received messages are stored in the InboxSee page 13 for the complete character map Receiving and reading text messagesPress UP/DOWN/LEFT/RIGHT to Or, select to open the phonebook and scroll UP or DownReceiving a call while writing a text Back to cancelTo scroll and display the name/number you want. Press Confirm and sendText messaging Delete messages stored in the Drafts box Memory Full and Delete Messages alternately Read, edit, send or delete messages stored in the OutboxNumbers Stored Service Centre numbersCenter 2 and press OK Select an SMS Center to send/receive from Receiving an external call while on an internal call Using additional handsetsInternal calls Way Calls Transferring callsHelp Help Cannot register a handset to a base Cannot access your messages from another phoneAnswering machine messages have the wrong date and time No Caller Display number/name displayedCustomer Helpline Possible problems with text messagingText messages cannot be sent and screen displays Failed Cannot send textCannot receive text Further help and advice for text queries on BT linesRefer to the telephone number shown on your telephone bill General sales enquiriesBilling enquiries Press OK. Number is displayed. Enter 00000 and press OK You keep hearing an error beepGeneral information General information CleaningGuarantee For your records Technical informationConnecting to a switchboard Ofﬁces worldwide

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