Verizon GTD-5, 5ESS, DMS 100 manual CentraNet CustoPAK

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CentraNet®

CustoPAK®

USER GUIDE

Telephone Number

Verizon Telephone Number

Switch Type:
GTD-5	5ESS	DMS 100	DMS 10

www.verizon.com/smallbiz

3056-0402

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Contents CentraNet CustoPAK CentraNet CustoPAK Service Table of Contents Introduction to This Guide Repair Overview of Your CustoPAK SystemHelp Desk Terms You Should Know CustoPAK Basic FeaturesAssume Dial Call Transfer Call HoldConsultation Hold SwitchDirect Inward/Outward Dialing DID/DOD To place a call on holdIntercom To use the Intercom featureThree-Way Calling While engaged in a two-way conversationTouch-Tone CustoPAK Selectable FeaturesAutomatic Callback To cancel an Automatic Callback requestCall Forwarding Options Option SectionTo turn Call Forwarding on Call ForwardingTo turn Call Forwarding off Call Forwarding Don’t Answer Call Forwarding Busy LineCall Pick-Up Group To use Call Pick-Up Group when you are already on the phoneCall Restriction Options To use Call Pick-Up GroupTo cancel the Call Waiting tone before placing a call Cancel Call Waiting Tone BlockTo cancel the Call Waiting tone during a call Call WaitingDial Call Waiting for Intercom dialing HuntingSpeed Dialing CustoPAK Optional FeaturesTo place a Speed Call from the short list To activate *69 Busy RedialTo deactivate *69 After dialing a busy numberCall Park Call Block *60Call Trace Call Park DirectedTo park a call against another CustoPAK number To retrieve parked calls from any lineCaller ID Number Only Caller IDExecutive Busy Override Enhanced Call ForwardingLast Number Redial Select Call Forwarding Priority CallDMS 10 Speed Dialing Code Charts Intercom Code ChartsVoice Mail and CustoPAK AppendixTo make an Intercom call Intercom Code ChartsTo make a call using Speed Dialing Speed Dialing Code ChartsTo establish or change your Speed Dialing list GTD-5, DMS 100 and DMS 10 Speed Dialing List Feature Availability by Switch Type CustoPAK Feature Activation/Deactivation CodesFeature Telephone Numbers Your CustoPAK Feature Selections