Verizon DMS 100, GTD-5, CentraNet, 5ESS Your CustoPAK Feature Selections, Feature Telephone Numbers

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Your CustoPAK® Feature Selections

Feature

 

 

Telephone Numbers

 

 

 

 

 

 

 

 

 

Basic Features

 

 

 

 

 

 

 

 

Assume Dial “9”

 

 

 

 

 

 

 

 

Call Hold

 

 

 

 

 

 

 

 

Call Transfer

 

 

 

 

 

 

 

 

Consultation Hold

 

 

 

 

 

 

 

 

Direct Inward/Outward Dialing (DID/DOD)

 

 

 

 

 

 

 

 

Distinctive Ringing (Inside/Outside Ringing)

 

 

 

 

 

 

 

 

Intercom Dialing

 

 

 

 

 

 

 

 

Three-Way Calling

 

 

 

 

 

 

 

 

Touch-Tone

 

 

 

 

 

 

 

 

Selectable Features

 

 

 

 

 

 

 

 

Automatic Callback

 

 

 

 

 

 

 

 

Call Forwarding

 

 

 

 

 

 

 

 

Call Forwarding – Busy Line

 

 

 

 

 

 

 

 

Call Forwarding – Don’t Answer

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Call Pick-Up – Group

 

 

 

 

 

 

 

 

Call Restriction Options

 

 

 

 

 

 

 

 

Call Waiting

 

 

 

 

 

 

 

 

Cancel Call Waiting

 

 

 

 

 

 

 

 

Dial Call Waiting

 

 

 

 

 

 

 

 

Hunting

 

 

 

 

 

 

 

 

Speed Calling

 

 

 

 

 

 

 

 

Optional Features:

 

 

 

 

 

 

 

 

*69

 

 

 

 

 

 

 

 

Busy Redial

 

 

 

 

 

 

 

 

Call Block (*60)

 

 

 

 

 

 

 

 

Call Park

 

 

 

 

 

 

 

 

Call Park – Directed

 

 

 

 

 

 

 

 

Call Trace

 

 

 

 

 

 

 

 

Caller ID services

 

 

 

 

 

 

 

 

Enhanced Call Forwarding

 

 

 

 

 

 

 

 

Executive Busy Override

 

 

 

 

 

 

 

 

Last Number Redial

 

 

 

 

 

 

 

 

Priority Call

 

 

 

 

 

 

 

 

Select Call Forwarding

 

 

 

 

 

 

 

 

Voice Mail

 

 

 

 

 

 

 

 

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Contents CentraNet CustoPAK CentraNet CustoPAK Service Table of Contents Introduction to This Guide Help Desk Overview of Your CustoPAK SystemRepair Assume Dial CustoPAK Basic FeaturesTerms You Should Know Call Transfer Call HoldConsultation Hold SwitchDirect Inward/Outward Dialing DID/DOD To place a call on holdIntercom To use the Intercom featureThree-Way Calling While engaged in a two-way conversationTouch-Tone CustoPAK Selectable FeaturesAutomatic Callback To cancel an Automatic Callback requestCall Forwarding Options Option SectionTo turn Call Forwarding off Call ForwardingTo turn Call Forwarding on Call Forwarding Don’t Answer Call Forwarding Busy LineCall Pick-Up Group To use Call Pick-Up Group when you are already on the phoneCall Restriction Options To use Call Pick-Up GroupTo cancel the Call Waiting tone before placing a call Cancel Call Waiting Tone BlockTo cancel the Call Waiting tone during a call Call WaitingDial Call Waiting for Intercom dialing HuntingTo place a Speed Call from the short list CustoPAK Optional FeaturesSpeed Dialing To activate *69 Busy RedialTo deactivate *69 After dialing a busy numberCall Park Call Block *60Call Trace Call Park DirectedTo park a call against another CustoPAK number To retrieve parked calls from any lineCaller ID Number Only Caller IDLast Number Redial Enhanced Call ForwardingExecutive Busy Override Select Call Forwarding Priority CallDMS 10 Speed Dialing Code Charts Intercom Code ChartsVoice Mail and CustoPAK AppendixTo make an Intercom call Intercom Code ChartsTo establish or change your Speed Dialing list Speed Dialing Code ChartsTo make a call using Speed Dialing GTD-5, DMS 100 and DMS 10 Speed Dialing List Feature Availability by Switch Type CustoPAK Feature Activation/Deactivation CodesFeature Telephone Numbers Your CustoPAK Feature Selections