Verizon CustoPAK, GTD-5, CentraNet, 5ESS, DMS 100 manual Table of Contents

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Table of Contents
Introduction to This Guide	4
Overview of Your CustoPAK System	6
Terms You Should Know	8
CustoPAK Basic Features
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❑ Assume Dial “9”	9
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❑ Call Hold	10
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❑ Call Transfer	11
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❑ Consultation Hold	12
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❑ Direct Inward/Outward Dialing (DID/DOD)	13
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❑ Distinctive Ringing (Inside/Outside Ringing)	13
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❑ Intercom	14
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❑ Three-Way Calling	15
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❑ Touch-Tone	16
CustoPAK Selectable Features
❑ Automatic Callback	18
❑ Call Forwarding Options	19
❑ Call Forwarding	20
❑ Call Forwarding – Busy Line	22
❑ Call Forwarding – Don’t Answer	23
❑ Call Pick-Up – Group	24
❑ Call Restriction Options	25
❑ Call Waiting	26
❑ Cancel Call Waiting (Tone Block)	27
❑ Dial Call Waiting (for Intercom dialing)	28
❑ Hunting	29
❑ Speed Dialing	30

CustoPAK Optional Features
❑ *69	32
❑ Busy Redial	33
❑ Call Block (*60)	34
❑ Call Park	35
❑ Call Park – Directed	36
❑ Call Trace	37
❑ Caller ID	38
❑ Caller ID – Number Only	39
❑ Enhanced Call Forwarding	40
❑ Executive Busy Override	41
❑ Last Number Redial	41
❑ Priority Call	42
❑ Select Call Forwarding	43
Voice Mail and CustoPAK	44
Appendix	45
Intercom Code Charts	46
Speed Dialing Code Charts	49
CustoPAK Feature Activation/Deactivation Codes	52
Feature Availability by Switch Type	53
Your CustoPAK Feature Selections	54

Please be sure to read the Introduction and Overview sections of this guide prior to operating your new CustoPAK system.

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Contents CentraNet CustoPAK CentraNet CustoPAK Service Table of Contents Introduction to This Guide Overview of Your CustoPAK System RepairHelp Desk CustoPAK Basic Features Terms You Should KnowAssume Dial Call Transfer Call HoldTo place a call on hold SwitchConsultation Hold Direct Inward/Outward Dialing DID/DODWhile engaged in a two-way conversation To use the Intercom featureIntercom Three-Way CallingTouch-Tone CustoPAK Selectable FeaturesOption Section To cancel an Automatic Callback requestAutomatic Callback Call Forwarding OptionsCall Forwarding To turn Call Forwarding onTo turn Call Forwarding off Call Forwarding Don’t Answer Call Forwarding Busy LineTo use Call Pick-Up Group To use Call Pick-Up Group when you are already on the phoneCall Pick-Up Group Call Restriction OptionsCall Waiting Cancel Call Waiting Tone BlockTo cancel the Call Waiting tone before placing a call To cancel the Call Waiting tone during a callDial Call Waiting for Intercom dialing HuntingCustoPAK Optional Features Speed DialingTo place a Speed Call from the short list After dialing a busy number Busy RedialTo activate *69 To deactivate *69Call Park Call Block *60To retrieve parked calls from any line Call Park DirectedCall Trace To park a call against another CustoPAK numberCaller ID Number Only Caller IDEnhanced Call Forwarding Executive Busy OverrideLast Number Redial Select Call Forwarding Priority CallAppendix Intercom Code ChartsDMS 10 Speed Dialing Code Charts Voice Mail and CustoPAKTo make an Intercom call Intercom Code ChartsSpeed Dialing Code Charts To make a call using Speed DialingTo establish or change your Speed Dialing list GTD-5, DMS 100 and DMS 10 Speed Dialing List Feature Availability by Switch Type CustoPAK Feature Activation/Deactivation CodesFeature Telephone Numbers Your CustoPAK Feature Selections