Verizon CustoPAK, GTD-5, CentraNet, 5ESS, DMS 100 manual Table of Contents

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Table of Contents

 

Introduction to This Guide

4

Overview of Your CustoPAK System

6

Terms You Should Know

8

CustoPAK Basic Features

 

 

Assume Dial “9”

9

 

Call Hold

10

 

Call Transfer

11

 

Consultation Hold

12

 

Direct Inward/Outward Dialing (DID/DOD)

13

 

Distinctive Ringing (Inside/Outside Ringing)

13

 

Intercom

14

 

Three-Way Calling

15

 

Touch-Tone

16

CustoPAK Selectable Features

 

Automatic Callback

18

Call Forwarding Options

19

Call Forwarding

20

Call Forwarding – Busy Line

22

Call Forwarding – Don’t Answer

23

Call Pick-Up – Group

24

Call Restriction Options

25

Call Waiting

26

Cancel Call Waiting (Tone Block)

27

Dial Call Waiting (for Intercom dialing)

28

Hunting

29

Speed Dialing

30

CustoPAK Optional Features

 

*69

32

Busy Redial

33

Call Block (*60)

34

Call Park

35

Call Park – Directed

36

Call Trace

37

Caller ID

38

Caller ID – Number Only

39

Enhanced Call Forwarding

40

Executive Busy Override

41

Last Number Redial

41

Priority Call

42

Select Call Forwarding

43

Voice Mail and CustoPAK

44

Appendix

45

Intercom Code Charts

46

Speed Dialing Code Charts

49

CustoPAK Feature Activation/Deactivation Codes

52

Feature Availability by Switch Type

53

Your CustoPAK Feature Selections

54

Please be sure to read the Introduction and Overview sections of this guide prior to operating your new CustoPAK system.

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Contents CentraNet CustoPAK CentraNet CustoPAK Service Table of Contents Introduction to This Guide Overview of Your CustoPAK System RepairHelp Desk CustoPAK Basic Features Terms You Should KnowAssume Dial Call Transfer Call HoldTo place a call on hold SwitchConsultation Hold Direct Inward/Outward Dialing DID/DODWhile engaged in a two-way conversation To use the Intercom featureIntercom Three-Way CallingTouch-Tone CustoPAK Selectable FeaturesOption Section To cancel an Automatic Callback requestAutomatic Callback Call Forwarding OptionsCall Forwarding To turn Call Forwarding onTo turn Call Forwarding off Call Forwarding Don’t Answer Call Forwarding Busy LineTo use Call Pick-Up Group To use Call Pick-Up Group when you are already on the phoneCall Pick-Up Group Call Restriction OptionsCall Waiting Cancel Call Waiting Tone BlockTo cancel the Call Waiting tone before placing a call To cancel the Call Waiting tone during a callDial Call Waiting for Intercom dialing HuntingCustoPAK Optional Features Speed DialingTo place a Speed Call from the short list After dialing a busy number Busy RedialTo activate *69 To deactivate *69Call Park Call Block *60To retrieve parked calls from any line Call Park DirectedCall Trace To park a call against another CustoPAK numberCaller ID Number Only Caller IDEnhanced Call Forwarding Executive Busy OverrideLast Number Redial Select Call Forwarding Priority CallAppendix Intercom Code ChartsDMS 10 Speed Dialing Code Charts Voice Mail and CustoPAKTo make an Intercom call Intercom Code ChartsSpeed Dialing Code Charts To make a call using Speed DialingTo establish or change your Speed Dialing list GTD-5, DMS 100 and DMS 10 Speed Dialing List Feature Availability by Switch Type CustoPAK Feature Activation/Deactivation CodesFeature Telephone Numbers Your CustoPAK Feature Selections