Verizon CustoPAK, GTD-5, CentraNet, 5ESS, DMS 100 manual Caller ID Number Only

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Caller ID

Caller ID, along with compatible display telephones or separate Caller ID display box, lets you view the listed name and number of the incoming call before you pick it up. Use Caller ID to help improve customer service by personalizing your greetings and gathering information pertinent to a call before you answer it. You can also use the service to prioritize and screen calls when you are expecting an important call from a customer or supplier. Caller ID display devices vary in design, available features and the amount of information that may be retained in memory. The service will display information between the first and second rings for most calls, including long distance. However, some calls may be shown as “Out-of-Area” or as “Private Number” and the information will not be displayed. This feature is not available in the DMS 10 switch type.

NOTES:

1.) This feature must be applied to all members of a Hunt group.

2.) If Call Forwarding or Select Call Forwarding is activated, the call information will not be displayed at the forward-from location, but will be passed to the forward-to number.

3.) With Call Forwarding – Busy Line, the call information will not be passed to the forward-to number.

4.) With Call Waiting, the call information will not be displayed, unless the line has Call Waiting ID and the phone has the appropriate display unit.

5.) Caller ID is not available with Off Premises station lines or Foreign Exchange station lines.

6.) Verizon must automatically activate this feature. You cannot activate or deactivate the feature as you choose.

Caller ID – Number Only

Caller ID – Number Only, along with compatible display telephones or separate Caller ID display box, lets you view the number of the incoming call before

you pick it up. Use Caller ID – Number Only to help improve customer service by personalizing your greetings and gathering information pertinent to a call before you answer it. You can also use the service to prioritize and screen calls when you are expecting an important call from a customer or supplier. Caller ID display devices vary in design, available features and the amount of numbers that may be retained in memory. Caller ID will display numbers between the first and second rings for most calls, including long distance. However, some calls may be shown as “Out-of-Area” or as “Private Number” and the number will not be displayed. This feature is not available in the DMS 10 switch type.

NOTES:

1.) This feature must be applied to all members of a Hunt group.

2.) If Call Forwarding or Select Call Forwarding is activated, the calling number will not be displayed at the forward-from location, but will be passed to the forward-to number.

3.) With Call Forwarding – Busy Line, the calling number will not be passed to forward-to number.

4.) With Call Waiting, the calling number will not be displayed, unless the line has Call Waiting ID and the phone has the appropriate display unit.

5.) Caller ID – Number Only is not available with Off Premises station lines or Foreign Exchange station lines.

6.) Verizon must automatically activate this feature. You cannot activate or deactivate the feature as you choose.

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Contents CentraNet CustoPAK CentraNet CustoPAK Service Table of Contents Introduction to This Guide Overview of Your CustoPAK System RepairHelp Desk CustoPAK Basic Features Terms You Should KnowAssume Dial Call Transfer Call HoldConsultation Hold SwitchDirect Inward/Outward Dialing DID/DOD To place a call on holdIntercom To use the Intercom featureThree-Way Calling While engaged in a two-way conversationTouch-Tone CustoPAK Selectable FeaturesAutomatic Callback To cancel an Automatic Callback requestCall Forwarding Options Option SectionCall Forwarding To turn Call Forwarding onTo turn Call Forwarding off Call Forwarding Don’t Answer Call Forwarding Busy LineCall Pick-Up Group To use Call Pick-Up Group when you are already on the phoneCall Restriction Options To use Call Pick-Up GroupTo cancel the Call Waiting tone before placing a call Cancel Call Waiting Tone BlockTo cancel the Call Waiting tone during a call Call WaitingDial Call Waiting for Intercom dialing HuntingCustoPAK Optional Features Speed DialingTo place a Speed Call from the short list To activate *69 Busy RedialTo deactivate *69 After dialing a busy numberCall Park Call Block *60Call Trace Call Park DirectedTo park a call against another CustoPAK number To retrieve parked calls from any lineCaller ID Number Only Caller IDEnhanced Call Forwarding Executive Busy OverrideLast Number Redial Select Call Forwarding Priority CallDMS 10 Speed Dialing Code Charts Intercom Code ChartsVoice Mail and CustoPAK AppendixTo make an Intercom call Intercom Code ChartsSpeed Dialing Code Charts To make a call using Speed DialingTo establish or change your Speed Dialing list GTD-5, DMS 100 and DMS 10 Speed Dialing List Feature Availability by Switch Type CustoPAK Feature Activation/Deactivation CodesFeature Telephone Numbers Your CustoPAK Feature Selections