Verizon 5ESS, GTD-5, CentraNet, DMS 100 manual CustoPAK Selectable Features, Touch-Tone

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Touch-Tone

Touch-Tone provides the ability to push-button dial on tone-signaling telephones to access CustoPAK features and dial telephone numbers. Rotary dial telephones are not compatible with CustoPAK service.

NOTE: Verizon has automatically activated this feature. You cannot activate or deactivate the feature as you choose.

CustoPAK Selectable Features

The features listed in this section are available for each of your CustoPAK lines at no additional monthly charge. You may select as many or as few of these features as you like, giving you the flexibility to customize each individual CustoPAK line in the manner which best suits your business. As you read through this sec- tion, be aware of your switch type (found on the front cover of this guide), since some features are not available for certain switch types. To add or change features at any time after your initial installation, contact your Verizon representative.

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Contents CentraNet CustoPAK CentraNet CustoPAK Service Table of Contents Introduction to This Guide Repair Overview of Your CustoPAK SystemHelp Desk Terms You Should Know CustoPAK Basic FeaturesAssume Dial Call Hold Call TransferDirect Inward/Outward Dialing DID/DOD SwitchConsultation Hold To place a call on holdThree-Way Calling To use the Intercom featureIntercom While engaged in a two-way conversationCustoPAK Selectable Features Touch-ToneCall Forwarding Options To cancel an Automatic Callback requestAutomatic Callback Option SectionTo turn Call Forwarding on Call ForwardingTo turn Call Forwarding off Call Forwarding Busy Line Call Forwarding Don’t AnswerCall Restriction Options To use Call Pick-Up Group when you are already on the phoneCall Pick-Up Group To use Call Pick-Up GroupTo cancel the Call Waiting tone during a call Cancel Call Waiting Tone BlockTo cancel the Call Waiting tone before placing a call Call WaitingHunting Dial Call Waiting for Intercom dialingSpeed Dialing CustoPAK Optional FeaturesTo place a Speed Call from the short list To deactivate *69 Busy RedialTo activate *69 After dialing a busy numberCall Block *60 Call ParkTo park a call against another CustoPAK number Call Park DirectedCall Trace To retrieve parked calls from any lineCaller ID Caller ID Number OnlyExecutive Busy Override Enhanced Call ForwardingLast Number Redial Priority Call Select Call ForwardingVoice Mail and CustoPAK Intercom Code ChartsDMS 10 Speed Dialing Code Charts AppendixIntercom Code Charts To make an Intercom callTo make a call using Speed Dialing Speed Dialing Code ChartsTo establish or change your Speed Dialing list GTD-5, DMS 100 and DMS 10 Speed Dialing List CustoPAK Feature Activation/Deactivation Codes Feature Availability by Switch TypeYour CustoPAK Feature Selections Feature Telephone Numbers