Verizon 5ESS CustoPAK Feature Activation/Deactivation Codes, Feature Availability by Switch Type

CustoPAK® Feature Activation/Deactivation Codes

Feature		Activation Code	Deactivation or
			Retrieval Code
*69		*69	*89
Automatic Callback		*52	#52
Busy Redial		*66	*86
Call Block		*60
Call Forwarding		*72	*73
Call Hold		*01	*01
Call Park		*11	*13
Call Park – Directed		*14	*12
Call Pick-Up – Group		*17
Call Trace		*57
Cancel Call Waiting		*70
Dial Call Waiting		*54
Executive Busy Override		*40
		20# - 49# for 5ESS,
Intercom	GTD-5 and DMS 100.
		#2 - #7 for DMS 10.
Last Number Redial		#77
Priority Call		*61
Select Call Forwarding		*63
	74, then #1 (GTD-5 only)
	*	to program.
		2 - 9 to use feature
Speed Dialing		for all switches,
		except the 5ESS.
		2 - 7 to use feature
		for the 5ESS.

Feature Availability by Switch Type

Feature		Switch Type
	GTD-5	5ESS	DMS 100	DMS 10
Basic Features
Assume Dial “9”	✓	✓	✓	✓
Call Hold	✓	✓	✓	✓
Call Transfer	✓	✓	✓	✓
Consultation Hold	✓	✓	✓	✓
Direct Inward/Outward Dialing (DID/DOD)	✓	✓	✓	✓
Distinctive Ringing (Inside/Outside Ringing)		✓	✓	✓
Intercom Dialing	✓(30)	✓(30)	✓(30)	✓(6)
Three-Way Calling	✓	✓	✓	✓
Touch-Tone	✓	✓	✓	✓
Selectable Features
Automatic Callback		✓	✓	✓
Call Forwarding	✓	✓	✓	✓
Call Forwarding – Busy Line	✓	✓	✓	✓
Call Forwarding – Don’t Answer	✓	✓	✓	✓
Call Pick-Up – Group	✓	✓	✓	✓
Call Restriction Options	✓	✓	✓	✓
Call Waiting	✓	✓	✓	✓
Cancel Call Waiting	✓	✓	✓	✓
Dial Call Waiting		✓	✓	✓
Hunting	✓	✓	✓	✓
Speed Dialing	✓(8)	✓(6)	✓(8)	✓(8)
Optional Features:
*69	✓	✓	✓
Busy Redial	✓	✓	✓
Call Block (*60)	✓	✓	✓
Call Park	✓	✓	✓
Call Park – Directed		✓	✓
Call Trace	✓	✓	✓
Caller ID services	✓	✓	✓
Enhanced Call Forwarding	✓	✓	✓
Executive Busy Override		✓	✓	✓
Last Number Redial	✓		✓
Priority Call	✓	✓	✓
Select Call Forwarding	✓	✓	✓
Voice Mail	✓	✓	✓	✓

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