Verizon GTD-5, DMS 10, CentraNet, 5ESS manual Voice Mail and CustoPAK, Appendix, Intercom Code Charts

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Voice Mail and CustoPAK

Verizon Voice Mail offers an efficient, businesslike way to capture important messages when you’re away from the office or on the phone 24 hours a day, 365 days a year. If you are unable to answer your line, or you are using your line (line busy), up to 3 calls can forward to your mailbox.

You can set up your Verizon Voice Mail to enable callers to transfer out of the mailbox to a local telephone number selected by you for live answering. In addition to a Main Greeting, Verizon Voice Mail offers the option of an Alternate Greeting for times when you are away from the office.

If you wish to transfer a caller on your line to another CustoPAK line which has Verizon Voice Mail:

Press the switchhook (or the Tap/Flash/Recall/Link button, depending on your telephone set).

Dial the Intercom number.

IF the line is answered, press the switchhook for a three-way call. If you wish to exit, simply hang up and the two parties will remain in conference.

IF the line is not answered, you can hang up after the first ring, and the caller will forward to the second station line user’s mailbox greeting. The caller can then leave a recorded message in the second mailbox user’s mailbox.

NOTE: Please refer to the Verizon Voice Mail User Guide for information on how to use your mailbox.

Appendix

Intercom Code Charts

GTD-5, 5ESS and DMS 100 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

DMS 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Speed Dialing Code Charts

GTD-5, DMS 100 and DMS 10 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 5ESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 CustoPAK Feature Activation/Deactivation Codes . . . . . . . . . . . . . . . . . . . . . . 52

Feature Availability by Switch Type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Your CustoPAK Feature Selections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

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Contents CentraNet CustoPAK CentraNet CustoPAK Service Table of Contents Introduction to This Guide Overview of Your CustoPAK System RepairHelp Desk CustoPAK Basic Features Terms You Should KnowAssume Dial Call Hold Call TransferSwitch Consultation HoldDirect Inward/Outward Dialing DID/DOD To place a call on holdTo use the Intercom feature IntercomThree-Way Calling While engaged in a two-way conversationCustoPAK Selectable Features Touch-ToneTo cancel an Automatic Callback request Automatic CallbackCall Forwarding Options Option SectionCall Forwarding To turn Call Forwarding onTo turn Call Forwarding off Call Forwarding Busy Line Call Forwarding Don’t AnswerTo use Call Pick-Up Group when you are already on the phone Call Pick-Up GroupCall Restriction Options To use Call Pick-Up GroupCancel Call Waiting Tone Block To cancel the Call Waiting tone before placing a callTo cancel the Call Waiting tone during a call Call WaitingHunting Dial Call Waiting for Intercom dialingCustoPAK Optional Features Speed DialingTo place a Speed Call from the short list Busy Redial To activate *69To deactivate *69 After dialing a busy numberCall Block *60 Call ParkCall Park Directed Call TraceTo park a call against another CustoPAK number To retrieve parked calls from any lineCaller ID Caller ID Number OnlyEnhanced Call Forwarding Executive Busy OverrideLast Number Redial Priority Call Select Call ForwardingIntercom Code Charts DMS 10 Speed Dialing Code ChartsVoice Mail and CustoPAK AppendixIntercom Code Charts To make an Intercom callSpeed Dialing Code Charts To make a call using Speed DialingTo establish or change your Speed Dialing list GTD-5, DMS 100 and DMS 10 Speed Dialing List CustoPAK Feature Activation/Deactivation Codes Feature Availability by Switch TypeYour CustoPAK Feature Selections Feature Telephone Numbers
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