VTech CS5121-3, CS5121-2, CS5122-3, CS5121-4 important safety instructions To take place

Troubleshooting

Problem	Suggestion
The telephone does	• Make sure the handset ringer is on (page 9) and the telephone base ringer is on (page 35).
not ring when there is	• Make sure the telephone line cord and power adapter are plugged in properly (page 2).
an incoming call.	• The handset may be too far from the telephone base. Move it closer to the telephone base.
	• There may be too many extension telephones on the telephone line to allow all of them to ring
	simultaneously. Try unplugging some of them.
	• If the other telephones in your home are having the same problem, the problem is in the wiring
	or local service. Contact the local telephone company (charges may apply).
	• Other electronic products can cause interference to your cordless telephone. Try installing your
	telephone as far away as possible from the following electronic devices: wireless routers, radios,
	radio towers, pager towers, cellular telephones, digital telephones, intercoms, room monitors,
	televisions, VCRs, personal computers, kitchen appliances, and other cordless telephones.
	• Test a working telephone at the telephone jack. If another telephone has the same problem, the
	problem is in the telephone jack. Contact your local telephone company (charges may apply).
	• The telephone line cord might be malfunctioning. Try installing a new telephone line cord.
	• Remove and re-insert the battery and place the handset in the telephone base.
	• Wait for the handset to synchronize with the telephone base. Allow up to one minute for this
	to take place.

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Appendix