VTech CS5121-4, CS5121-2, CS5122-3 Your area. See Dial mode on page 10 to set the dial type

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Troubleshooting

Problem	Suggestion

I cannot dial out.	• First, try all the above suggestions.
	• Make sure there is a dial tone before dialing. It is normal if the handset takes a second or two
	to synchronize with the telephone base before producing a dial tone. Wait an extra second
	before dialing.
	• Make sure the telephone is set to the correct dial type (pulse dial or tone dial) for the service in
	your area. See Dial mode on page 10 to set the dial type.
	• If the other telephones in your home are having the same problem, the problem is in the wiring
	or local service. Contact your local telephone company (charges may apply).
	• Eliminate any background noise. Noise from a television, radio, or other appliances may
	cause the telephone not to dial out properly. If you cannot eliminate the background noise,
	first try muting the handset before dialing, or dialing from another room in your home with less
	background noise.

52	www.vtechphones.com

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Contents Congratulations Important safety instructionsTable of contents Appendix Getting started Parts checklistTelephone base and chargers installation Battery installation and charging Wall mounting bracket installation Mounting bracket installationDesktop/tabletop bracket installation VOL-/CID Handset layoutDelete Telephone base layoutDate and time Telephone settingsRinger Ringer volume handsetHome area code Dial modeLanguage Telephone operation Temporary tone dialing Call waitingFind handset RedialTransfer an external call Store a directory entry DirectoryReview the directory Character chartDirectory Edit a directory entryDelete a directory entry Dial a number from the directory Copy a directory entry into speed dialStore a speed dial entry Speed dialEdit a speed dial entry Dial a speed dial number Delete a speed dial entryReassign speed dial locations About caller ID Call log Make call log entries ready to dial Review the call logDial a call log number Entries ready to dial section on Save a call log entry to the directoryDelete an entry Delete from the call logDisplays When Call log display screen messagesMessage capacity Answering systemSet the clock Activate the answering systemSet number of rings Answering system setupSet telephone base ringer Set remote access codeSet message alert tone Play your announcement Outgoing announcementDelete your announcement Record your own announcementMessage playback New message indicationOptions during playback Memo playback Delete all messagesRecord and play memos Record a memoCall intercept Call screeningWindow displays When Message window displaysCommand Function Remote accessHandset display screen messages Appendix Battery Important safety instructions Problem Suggestion TroubleshootingAppendix Connecting To take place Your area. See Dial mode on page 10 to set the dial type Telephone company charges may apply Remove and re-insert the battery System does Troubleshooting Troubleshooting Operating range MaintenanceAbout cordless telephones WarrantyHow do you get warranty service? FCC Part FCC, Acta and IC regulationsRbrc seal Technical specifications Index Transfer an external call 91-002141-010-100 User’s manual